Project Manager Sales
Resume:
HAMID SHAMLOU *****.*******@*****.***
**** ****** *****, *** ****, CA 95130
Ten years of successful experience in Business Process Management,
IT Project Management, Strategy Analysis, and Software Development
Highlights
Solid working knowledge of translating business requirements into IT solutions in the areas of Sales,
Manufacturing, SCM, Logistics, Warehouse, Retail and Post Sales
Strong technical and practical knowledge of Waterfall and Agile BA methodologies, change management,
software development, database admin and design, and IT infrastructure
Successful presentation and communication skills with both C level and technical parties
Master of Business Administration; Bachelor in Computer science
Work Experience
Business Analyst / ERP Project Coordinator
LG Electronics 2009 Present
Ongoing improvement of corporate business processes by working closely with MDs and process owners in
production, logistics, sales and services to analyze and optimize the business processes algin with the
business objectives
Prepared IT Strategy plan, policies, regulations and goals at a corporate level
Remodeled business processes through data gathering sessions with internal process owners
Designed and prepared Business Intelligence data and dashboards
Participated as a team member to implement integrated software systems for LG Subsidaries
Centralized and unified Chart of Accounts, Cost Centers, Master Data Management made more reliable
BI reports for stake holders
Saved %20 of After Service costs by systematically connect service feedbacks to manufacturing company
Reduced Logistics costs by %15 by better demand planning and time management
Participated as a team member to assess some international vendors of ERP/ WMS (Warehouse)/
EMS (Manufacturing) solutions and actively participated in the implementation process
Saved %50 on hardware and manpower costs by virtualization in both server and client sides
Participated actively in information security improvement meetings to set the related IT Sec. policies
Designed the IT organization chart at corporate level for four main company divisions
Business Strategy Analyst / ERP Project Coordinator
Xerox 2007 – 2009
As a team member prepared organizational strategy and plans based on BSC; successfully managed a team of
10+ for selection and implementation of an ERP solution to maintain a sustainable competitive advantage
Designed and consulted business strategy formulation and templates for business departments
Managed sophisticated data gathering sessions to capture the business processes and future needs
As a project manager coordinated with 3rd party ERP vendor to successfully develop Oracle e Business
Suit based on Oracle's AIM methodology; Modules (SCM,OM,INV,PO,FIN,CM,AP,AR,FA,HRMS)
Prepared IT strategy plan, policies and regulations align with the company's strategy
Visited, negotiated and assessed ERP vendors to select a proper software application solution
Created ROI (Return On Investment) reports for ERP project to measure its performance
Reduced inventory stock by %5 by improved sales forecasting and demand planning
Reduced DSO (Days Sales Outstanding) by %10 by improved customer credit control and system
integration among all provincial branched country wide
Increased user productivity by %15 by removing duplicated work, repetitive tasks and operational faults
System Analyst & Developer / Database Admin
EPCO (Engineering & Procurement co. of a heavy vehicle manufacturer) 2002 –2005
Led an analysis team to successfully design and administer an integrated software solution for company’s
offices statewide
Gathered business requirements through face to face interview meetings with business departments
Redesigned the business processes and workflows
Analyzed, designed and developed Inventory System and Office Automation System (SQL + VB)
Designed a process and system to synchronize data between geographically distributed locations
SQL Database Administrator
Developed network infrastructure statewide
System Analyst & Designer & Developer / Database Admin
Kaleh (Dairy industry) 1998 –2002
As a team member responsible for analyzing, designing and developing total system for Human Resources,
Finance, Accounting, Budgeting, Inventory management, Payroll, Document Archive and Office Automation
Successfully designed and developed above application modules in a team of 5 people (SQL + VB)
Requirement gathering and analysis
Designed and implemented a multi purpose search and report engine embedded in the application
Designed and shared a platform to ease and standardize the software development tasks
SQL Database Administrator
Education
MBA Master of Business Administration
B.S. in Computer Engineering
IT Skills
Agile BA methodologies Requirement Analysis
Strategy plan (BSC Balanced Score Card) Business process analysis
IT policies, organizational chart Business Intelligence
IT budgeting Software Development life cycle (SDLC)
ERP concepts, vendor selection, implementation Database design and implementation
Risk Management Crystal Reports / Active Reports
Project management Visual Basic Development
Oracle AIM (Application Implementation Microsoft Solutions: Operating Systems, Outlook,
Methodology) Word, Access, Excel, Power Point, Visio
General Skills
Great team player; ability to work independently Problem solver, decision maker with a can do attitude
Motivated to learn new technologies Highly self motivated, self starter, goal oriented
Certificates
Cobit 4.1 Foundations (ISACA) MS SQL Server Administration & Development
ITIL V3 Foundations Visual Basic Development
IT Project Management (PMBOK) Oracle Database Administration
Object Oriented Architecture & Design with UML VM Ware
Microsoft Project Management (CCNA 1, 2) Networking concepts
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