Customer Service Data Entry

MARY ESTHER XIMENEZ

**** ******

San Antonio, TX, 78228

Phone: 210-***-****

Email: **********@*******.***

OBJECTIVE: Seeking a position that best meets my qualifications in a growing business.

QUALIFICATIONS

I have extensive experience in customer service, administration, data entry for various insurance,

medical offices and medical groups. With this experience, I feel that I am qualified for a position

in areas of data entry, administrative, customer service that may be required.

EMPLOYMENT

2013 Administrative support clerk, Adecco staffing/SWRI

At Southwest Research Institute, job consisted of using programs that included the

share point and cost point programs. This included the Filing and Imaging of

digitizing all documents in accounts receivable. This position also consisted of

extensive filing, outgoing mail and document labeling.

2011-2012 Administrative support clerk, Adecco staffing/USAA

Investment operation department consist of researching, analyzing

and reconciliation of account issues on member profiles. This consisted of

balancing and reconciling to ensure entries are posted according to

All prescribed policies and regulatory practices. Assist with documentation

of and revision to departmental procedures. Gather information, analyze

data and contribute to the completion of work product. I collaborate with

team members to resolve issues and identify appropriate issues for escalation.

2006- 2010 Administrative support clerk, Kelly services/ USAA

Data integrity department position consisted of updating member profile

Information that included address and phone modification as dictated by

several daily reports. These reports also consisted of member’s financial

status. Also researched were documents such as brokerage information, power

of attorney, certification of death forms that were on file or on documentum.

Accounts payable department position consisted of reviewing, validating corporate

and employee credit card and invoice vouchers for all employees at USAA. The

vouchers consisted of verifying expenditures that included gas mileage verification,

employee expenditures verification and submission of vouchers to accounts payable

for employee reimbursement. I also performed daily preparation of invoices for

Imaging for accounts payable.

Life insurance position consisted of various duties that included sole handling of

financial forms for the CFO department of USAA insurance company. This consisted

of all financial forms for reimbursement reviewed for correctness and accuracy, and

reports being processed to reimburse employees of USAA. Other duties also

consisted of prepping paper work to ready for archive, copying, mail Distribution and

creation of various forms required. I also handled record keeping of various diaries

assigned to the department for reconciliation.

1996-1999 Receptionist/insurance verifier, Solomon Anthony Clinic,

In support of operations for a four doctor office, duties consisted of data entry,

customer service, scheduling, filing, collection of co-pay, verification of insurance

answering phones from a multi-line system.

1990-1994 outpatient coordinator, St. Lukes Lutheran Hospital,

In support of operations of admitting department handled all outpatient admissions in

all areas of data entry, billing, collection for surgeries, deposits, management of 5

people within the department, pre authorization for surgeries, workman

compensation, and obtained laboratory results pre-surgery. Position required working

heavily with doctor offices to insure doctor/patient relations with hospital.

EDUCATION

1978-1981 High School Diploma, John F Kennedy High School

HOBBIES: Reconstruction of antiques and various items that need extensive repair and

detailing, items include benches, fountains, light fixtures, furniture, also enjoy

painting, and gardening.

Contact this candidate