Ivelisse Rivera
** ******** ** **** * Lawrence MA 01841
Phone 978-***-**** / 978-***-**** **********@*****.***
I’m able to work in a company where I can develop my skills and abilities. Technical skills: EDI billing, IVR authorizations, photocopy, fax, Word, Excel, Internet. Skills: Type, File, Good Human Relations.
EDUCATION
Associate Degree in Secretarial 1992
with Word Processing
National College of Business & Technology
Bayamon, Puerto Rico
Secretarial Sciences (credits) 1990-1989
Caribbean University College
Bayamon, Puerto Rico
WORK EXPERIENCE
Secretary 11/2001 - 09/2012
Hispanic Clinical Services
Peter Keohan, LICSW
Lawrence MA
General Office Work: manage the office, reception, answer and returns phone calls, greeting people, manage appointment book, case manager, call patients to remind the appointments, manage the correspondence, maintain office supplies, verify insurances, update clients information in a computer, update records, create new charts, create and file records, type all documents as letters, treatment notes, treatment plans, reports and other documents, complete and help the clients with applications for: Mass Health, MVRTA, Disability, Social Security, Housing, Agencies and others as requested, refer patients to agencies or doctors, schedule meetings with psychologist or agencies, maintain the reception area clean, make IVR authorizations, EDI billing for Mass Health patients and other duties as requested.
Secretary, Contract Section 06/1999 - 03/2000
Department of Transportation and Public Works
Santurce, Puerto Rico
General Office Work: create and manage the contracts for specific departments, maintain records from them, update the information in the computer system, file the contracts.
Secretary, System Technical Office I 02/1998 - 05/1999
Municipality of Comerio, Mayor’s Office
Comerio, Puerto Rico
General Office Work: reception, greeting people, manage Mayor’s agenda and correspondence, schedule and coordinate meetings with different agencies, answer phone, type all documents, take notes from the meetings, coordinate meetings and separate a space for auctions, meetings, interviews, maintain office supplies, manage documents and distribute them for differents departments, manage public relations with the agencies, other duties as requested.
Secretary, Office Technic 07/1993 - 01/1998
Consortium Bayamon-Comerio
Vice-Mayor’s Office
Comerio’s Local Office
Comerio, Puerto Rico
General Office Work: reception, complete files and prepare conferences for the Job Training Partnership Act, explain the program to the people, create documents, complete applications, manage correspondence and distribute for each technic, refer the people or the students for the appropriate department, file, maintain all the documents in a proper way, scheduling meetings with families, students, Maintain in file the documents from the auctions, contracts, and other documents, schedule sessions, manage cases to different agencies, do additional duties as requested.
Secretary, Government of Puerto Rico 01/1993 - 06/1993
Municipal Affairs Commission
Senate of Puerto Rico
San Juan, Puerto Rico
General Office Work: shedule meetings, separate hearings in differents municipalities, type and distribute documents as: resolutions, contracts, reports, laws, maintain files, register the laws for the sessions in the chamber, manage correspondence, take minutes from the sessions, other duties as requested.
REFERENCES
Peter Keohan, LICSW
327 Dulmer Drive
Nokomis FL 34275
941- 441-6693
Gail B. Wangerin, Psychiatrist
599 Canal St 4th floor
Lawrence MA 01840
978- 682-8881
Raymond R. Cavanough, Psychiatrist
10 Federal St Salem MA
Brenda, Secretary
599 Canal St 5th floor
Lawrence MA 01840