Medical Assistant Customer Service
Resume:
Curtis Coaxum
*** ***** ******* ****., ***** ****, Winter Park, FL 32792
ab066u@r.postjobfree.com
BACKGROUND SUMMARY
Skilled client care professional with experience in diverse industries. Particularly effective in generating new
business and providing assistance to clients through well-developed telephone techniques and strong interpersonal
skills. A good team leader, experienced in assuming additional responsibilities as well as hiring and training staff.
Strong administrator with years of experience effectively managing details.
SELECTED AREAS OF ACCOMPLISHMENT
CLIENT CARE
• Medical Assistant Industry - 300+ hours of internship/externship experience
o Checking Vitals o EKG Examinations o Ear Irrigation
o Administering Injections o INR Testing/Readings o Checking Blood Sugar
Significant Accomplishment - Recognition from Management – Care described as exceptional and of great
benefit to the patients.
• Pool Industry (Owner) - Generated new business and educated clients about purchasing pools.
• Mortgage Industry – Generated new business and effectively assisted clients in saving money by
refinancing their mortgages. Significant Accomplishment – Very good at identifying client needs and cold
calling.
LEADERSHIP
• Medical Assistant Industry - Strong team player; able to work both front and back of the office
(answering/directing phones vs. patient care).
• Pool Industry (Owner) - Hired and trained staff; strictly adhered to code enforcement regulations.
ADMINISTRATION
• Medical Assistant Industry – Excellent with phone management and essential details- documenting calls
and actions taken, assessing client eligibility and keeping track of vitals.
• Pool and Retail Industries - Maintained inventory, ordered supplies, reviewed invoices, conducted
audits.
WORK EXPERIENCE (Florida)
Florida Home Improvements Associates, Orlando FL 06/2012 09/2012
Pro Image Solutions Inc., Longwood FL 03/2012 05/2012
Pro Employer Resources Two Inc., Orlando FL 01/2012 02/2012
Medical Assistant Intern, Orange County, FL 12/2009 12/2011
Owner, Curtisc Pools and Spas, Orlando, FL 01/2005 12/2009
Loan Consultant, Florida Star, Orlando, FL 02/2003 12/2005
Customer Service Representative, Spice World, Inc., Orlando, FL 06/2001 01/2004
TECHNICAL SKILLS - Microsoft Word and Excel
PRESENT VOLUNTEER EXPERIENCE
o Habitat for Humanity o Coalition for the Homeless Arnold Palmer Hospital Fund Drive
o
EDUCATION
Louis D. Brandeis High School, New York, NY
Diploma – Medical Assistant (Dean’s List), Herzing University, Winter Park, FL
Certificate-Basic Life Saving for Health Providers (CPR), American Heart Association, Winter Park, FL
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