Sign in

Engineer Customer Service

Phoenix, Arizona, 85297, United States
July 11, 2013

Contact this candidate

John Veatch

**** * ********* ** • Gilbert, AZ ***97 • Tel: 480.***.**** •

A highly talented engineer with extensive manufacturing and management experience


• More then 15 years experience in chemical/gases Process Engineering

• Highly skilled in optimization, manufacturing and operations

• Proven ability to lead engineering and technician teams

• Hard working, detail orientated and able to multi-task

• Outstanding verbal and written communication skills

• Excellent computer skills


LINDE Specialty Gases • 1122 N 52nd St, Phoenix AZ 85008 (3/2007 - 7/2013)

Engineering Manager

• Managed engineer direct reports and maintenance technicians.

• Responsible for project design, justification and capital request submissions

• Troubleshoot and repair complex process issues with engineering team

• Lead design review, HazOp, PSM and FMEA for new and existing processes.

• Oversee and qualify contractors on site. Approve and issue hazardous work permits

• Performed in-depth analysis of manufacturing and raw material costs to identify savings

• Managed engineering and maintenance budgets

• Reviewed maintenance management program (MAXIMO) to ensure work order/PM completion

• Maintained and approved submissions for MOC (Management Of Change) documentation

• Ensured company compliance with regulatory agencies audits and customer audits

• Executed many projects using Kaizen, Six Sigma and best operating practice methodology

• Performed incident reviews and good catch opportunities to improve safety, processes and facility issues

• Work with Sales, Production and Customer Service to investigate customer complaint issues using 8D

Project Engineer (4/2000 - 3/2007)

• Responsible for process and project engineering. Worked with technicians to keep production lines up

• Designed and programmed multiple process lines, scrubbers and analytical processes

• Managed installation and performed start-up of several distillation columns (Nh3,DCS and BF3)

• Automated several manual processes using PLC’s and HMI’s. (AB, RsView, Panelview,Wonderware)

• Diagnosed equipment failures using volt meters and instrumentation software

• Designed and modify P&ID’s using CAD, created process flow chart using Visio

• Performed several DOE’s to improve process yield losses and first time pass analysis

• Completed company Six Sigma “Operational Excellence” program

• Ensured compliance with company PSM process safety management (HCL,Nh3)

• Facilitated bulk gas delivery system installations at customer sites (Intel, IR, China)

• Upgraded facility hazardous gas detection system to a DCS and interfaced with a PFD Hazmat

• Lead facility upgrades including new building construction and other civil construction

• Managed facility upgrade to meet current building codes

• Extensive knowledge of facility HVAC, chillers, process heating, vacuum systems and utilities

TAVA Technologies • 510 E Broadway, Tempe AZ (8/1998 - 4/2000)

Controls Engineer

• Performed programming,installation and start-up of controls systems on several water treatment plants

• Programmed PLC (Allen Bradley,Siemens,Modicon) cabinets for various chemical delivery systems

• Programmed HMI (Rsview,Wonderware, Simplicity) for several water/waste water facilities

• Installed and tuned VFD’s (ABB) for large water delivery pumps to city reservoirs

• Prepared P&ID’s, control cabinet details and field interconnection start up documentation

• Performed training on control systems for operations

Mega Systems & Chemicals • 450 N McKemy Ave, Chandler AZ 85226 (3/1994 - 8/1998)

Field Process Engineer

• Performed installation and start-up of chemical delivery systems CMP, (Slurry, Acid) in Asia and the USA

• Managed installation contractors and worked with customer management team (Intel, IBM, Motorola)

• Facilitated customer equipment audits and ensured “Copy Exact” designs and builds

• Performed on site PLC program changes and instrumentation trouble shooting

• Ensured high purity conditions to the fab using particle counters

• Installed UHP chemical valve panels in fabs and sub fabs

• Wrote and updated manuals and work instructions for equipment

• Trained customers process engineers on equipment operations and maintenance

• Responsible for customer sign off after equipment qualification and training


Canterbury University, Cheshire UK (8/1994)

B.S. Engineering Technology

ITT Tech, Phoenix AZ (5/1990)

A.S. Computer/Electronics Engineering Technology

Contact this candidate