Medical Assistant Customer Service

SHAUNTALE A. LITTLE

**** *********** ****** ***. *, Greensboro, NC 27405 • 336-***-**** • ab04zu@r.postjobfree.com

SUMMARY

Motivated individual whose work history includes the following positions: Medical Assistant, Certified Nursing Assistant, Certified Phlebotomy Technician and Medical Office Staff Coordinator. Seeking a position with a medical practice, medical organization or hospital where I can apply my experience, skills, knowledge and commitment to job excellence.

SKILLS

• Proficient in computer knowledge: Microsoft Word, Excel, PowerPoint, Access and Outlook

• Knowledgeable in Windows XP, Vista and Internet research

• Excellent verbal and written communication skills

• Quality interpersonal and customer service skills

• Strong organizational skills

• Management and supervisory experience

• Ability to manage multiple tasks and assignments in a fast-paced environment

• How to prioritize and allocate assignments in order to meet deadlines

• Patient intake and scheduling experience

• Knowledgeable in ICD-9 and CPT Coding

• Front office administrative duties

WORK HISTORY

Optimus Urgent Care, Greensboro, NC 05/2012 - Present

FastMed Urgent Care, Winston-Salem, NC 11/2011 – 03/2012

Certified Medical Assistant

• Take patient information and post to patients’ charts for doctors

• Take vitals, administer EMR, EKG’s venipunctures, IV’s and injections

• Handle urinalyses testing for general checkups, infections and for drug testing

• Perform Spirometry process

• Perform Department of Transportation exclusive physicals

Immanuel Family Practice, Greensboro, NC 10/2010 – 11/2010

Medical Assistant Clinical Internship – assisted in all CMA duties while training

Liberty Wood Nursing Center, Thomasville, NC 07/2009 – 04/2010

FirstHealth of the Carolinas, Rockingham, NC 08/2006 – 04/2008

On-Call Medical Center, Hendersonville, NC 03/1999 – 06/2005

Certified Nursing Assistant & Staff Coordinator

• Performed patient intakes and took vitals

• Assisted patients with feeding, dressing, grooming and other necessities

• Posted information to patients’ charts while making rounds

• Assisted in scheduling staff as needed

• Handled all front desk duties and conducted new employee orientations

EDUCATION

ECPI College of Technology & Medical Careers Institute, Greensboro, NC

• Received AAS Health Science and Medical Assistant Degree 2010

Blue Ridge Community College, Flat Rock, NC

• Completed Certified Nursing Assistant Program 1999

AWARDS AND ORGANIZATIONS

• Phi Theta Kappa, Dean’s List and Relay for Life

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