Adriane E. Evans
*** ******* ***** – Bear, DE ***01
Cell 301-***-**** Email: ab04jb@r.postjobfree.com
Executive Profile
A highly motivated Lead Quality Administrator with professional experience in the biopharmaceutical
(13485 - medical device and 9001:2008 – Quality Management System [QMS]) standards and healthcare.
Risk assessments performed (14971, NIST and best practice guidelines). Strong management, problem-
solving and supervisory skills. An experienced certified quality trainer and lead auditor. Primary
focus developing/implementing a QMS program, continuous improvement and writing policy
and procedures for organizations and developing programs/departments.
Summary of Qualifications
• Lead auditor, with management of the internal audit program (10 – 15 internal auditors)
• Project Manager: special projects
• Develop and implement organization Quality Management System (QMS)
• Knowledge of 13485 standard, familiar with 510k, cGMP and GMP (Medical Device
Classifications I, II III and 483 Warning Letters)
• Developed, monitored and update CAPA database, (verify/validate actions as appropriate)
• Participated in TJC and FDA regulatory inspections
• Finance: Develop revenue generating streams, budget (track, trend, forecast, and
collections
• Program Development: Develop departments/programs, write and implement policies and
procedures
• Supervisory skills: Supervise staff of 6 - 10 employees’ w/cross functional abilities.
Obtain additional staffing as needed; perform evaluations, and work development plans
• Procurement and contract negotiations
• Computer skills include Word, Excel, PowerPoint, Outlook, Visio, Adobe Acrobat 9, and
Publisher
Education and Training
MS- 05/05 University of Maryland University College (Master’s Program)
Major: Management - Minor: Healthcare Administration
BS- 05/99 University of Maryland University College (Baccalaureate Program)
Major: Management - Minor: Healthcare Administration
Training and Certifications
American Society of Quality – Certified Quality Auditor (CQA)
Certified RABQSA Lead Auditor – ISO 9001:2008 (114768)
Certified IRCA Auditor – ISO 9001:2008 (600895)
Certificate 13485 Medical Device
Project Management Training 2007/Project Management Fundamentals 2011
Certificate Medical Terminology
Adriane E. Evans (Page 2 of 3)
Professional Working Experience
7/2012- Present
QAI, 7830 Johnson Road, Indianapolis, IN 46250
Title: Certified Instructor - ISO 9001: 2008
Provide instruction and training in the Quality Management System and the ISO 9001:2008
Standard.
02/2005 – 9/28/2012
American Nurses Association, 8515 Georgia Ave, Silver Spring, MD
Title: Quality Management Specialists/Program and Training Development Specialist/
Lead auditor with management oversight of the Quality Management internal auditor team (10-15
auditors). Assesses relevancy of audit findings, potential exposures/risks, materiality, improving
or deteriorating trends, and integrates "big picture" issues into analysis. Identifies additional risks
not previously considered and understands secondary or tertiary issues. Responsible for planning,
conducting and reporting on internal, external and management audits. Develop audit scope by
determining the audit objectives; procedures; and internal control review required to ensure
company policies and procedures are in effect and working as intended. Establish and develop
work standards and procedures for staff to include training. Develop recommendations for
corrective measures to rectify audit observations. Responsible for maintaining and updating all
corrective/preventive actions (CAPA’s) and verifying and validate for effectiveness. Writes and
reviews audit reports to ensure they are objective; accurate; and properly document and support
audit findings. Communicates audit findings and recommendations to executive leadership and
management staff. Recommends policy and procedure revisions to senior management to ensure
compliance. Respond to executive and senior management queries on internal controls and audit
findings. Stays abreast of changes to processes and federal and statutory regulations. Provides
input into the development of the department budget. Recruit; train, develop; and motivate
internal auditors. Provide feedback and coaching to audit staff. Experience working with
consultants and 3rd party auditors, adding value and pursuing professional contacts to strengthen
and expand the Quality Management Systems (QMS) Program. Develop and conduct auditor
surveys using evaluation tools. Prepare, write and develop the Quality Manual to include the
Quality In Action Update Newsletter (QIA) Newsletter – quarterly and the ANCC Employee
Hand Guide. Understands business priorities, and anticipates issues and obstacles, incorporating
these concepts into risk discussions. Effectively compiles relevant, material findings and
recommendations into readable and concise audit reports. Communicates complex results and
implications, incorporates different perspectives into deliverables. Effectively communicates
audit process, scope, protocol, issues, risks and recommendations to auditee during kick-off,
periodic status updates, and exit meetings.
Adriane E. Evans (Page 3 of 3)
4/2001 – 7/2003
Georgetown University Hospital, 3800 Reservoir Road, Washington DC.
Title: Administrator for Operating Room (OR)
Developed budget ($23 million dollars), monitored expenditures for the fiscal year. Forecast
budget, reviewed and analyzed financial reports. Manage administrative staff, direct and
authorize payroll processing ($12 million dollar). Performed cost benefits analysis. Work with
physicians, sales representatives, and designers in developing medical devices (pre-market
surveys; FDA filings – 510K; managed and negotiated agency contracts. Direct responsibility for
procuring medical equipment and office furniture. Ensured contract and pricing compliance.
Function as a resource for staff and management on all personnel, educational and human
resource issues. Worked collaboratively with nurse management to ensure the success of the
expansions of the Operating Room, Post- Acute Care Unit and the Sub-PACU units. Participate
and prepare staff for Joint Commission on the Accreditation of Healthcare Organizations JCAHO
audits. Performed personnel management functions not limited to: interviewing, hiring,
terminating and orienting employees. Designed and developed Surgery Center brochure.
Developed and wrote policy and procedures. Collaborate and direct the management of reports
with OR Systems Coordinator. Participates in department wide operational/strategic planning,
marketing activities and special projects and is accountable for implementation in areas of
responsibility.
1992 – 1998
BioReliance - 9630 Medical Center Drive, Rockville, Maryland, 20850.
Title: Sr. Administrative Specialists
Provide senior-level administrative support to the Director. Managed the everyday functions of
the office. Wrote and implemented administrative office policies and procedures. Familiarity
with GLP, cGMP, and clinical trials (In-Vivo, In-Vitro, MAP and other assays). Excellent
problem solving skills. Database Administrator, and point person on software issues/training.
Coordinated and managed the work of the administrative staff. Monitored and responsible for all
study reporting. Maintained successful relationships with clients. Solid project management
skills. Division timekeeper. Monitor telephone, office supplies, and messenger services and
subscriptions expenses. Petty cash custodian. Strong proofreading and organizational skills.
Procured office supplies and equipment. Member of the Communication Design Committee.
Member of the Training Focus Group.
1983 – 1987
Downstate Medical Center, Brooklyn, New York
Title: Office Manager
Work with Amgen in clinical trial development for Erythropoietin (EPO) study. Responsible for
clinical trial development (processes, policies and procedures, process all patient
stipends/reimbursements; track clinical trial paperwork; perform data entry and downloads on
patient results (adverse reactions, other events as appropriate; recruit new patients, arrange for
patient transportation); coordinate all meetings with stakeholders to ensure timelines are met;
responsible for project budget; transcriptionist, scheduled appointments; flight arrangement
(overseas/complicated); procure office furniture; typed medical reports; developed conferences
for 200 people.
Professional Consulting Experience
Healthcare Systems Research - Personal Assistant to President: 2\2000 – 7/2000
Thomas Jefferson Hospital - Project Manager: 10/2006 – 7/2007
Volunteer Experience
6/2012-Present
American Society of Quality, 600 N. Plankinton Avenue, Milwaukee, WI 53201
Title: Reviewer
Contribute to the development of the American Society of Quality's (ASQ's) inaugural Quality
Book of Knowledge for Healthcare. Collaborate with stakeholders in the development of this
effort. Analyze proposed input for inclusion in the Quality BOK. Amends industry vetted
quality and healthcare subject matter and eliminates irrelevant text proposed for inclusion in the
document.