Curriculum Vitae

Ashish Ravishankar Patel

Mobile -: +91-

810-***-****/966-***-****

Email -: ab03wo@r.postjobfree.com

Address -: D/215, Shripal Star,

M.B. Estate

Near Dutta

Mandir Road.

Virar

West.401303.

Objective: To work and manage Team in a large environment. My goal is to

grow with my company and acquire additional skills. Achieve a position,

offering challenge, responsibility, and advancement opportunities while

utilizing my knowledge of Various Systems and Applications.

Career Path:

* ANI Technologies Pvt. Ltd (India). (Since Sep 2012 to Till date)

* 3I-Infotech Consultancy Services. (Since April 2011 Till Sep 2012)

* TV Products India Private Ltd. (Since Nov 2009 Till April 2011)

* Sparsh BPO Service. (Since Sep 2007 Till Nov 2009)

* BHARTI AIRTEL LTD (Since Feb 2005 Till August 2007)

Profile Summary:

. Ability to successfully lead team.

. Design and coordinate training programs, statistical analysis of

data.

. Co-ordinate and communicate effectively, meet deadlines and make

decisions.

. Ability to lead teams to success and develop process

. Analytical skills to examine data and provide the most efficient

solution

. Work well with and without supervision

. Ability to prioritize and remain focused on the essence of an issue

. Excellent with customer and back office support.

. Skilled at learning new concepts quickly while working well under

pressure

. Dependable; strong value system based on personal integrity and pride

taken in a job well done.

. Adaptable in any situation; easily grasps new concepts and ideas.

Work History (In Reverse Chronological Order)

1) Job Description :- Assistant Manager - Administration & Purchase with

ANI Technologies Pvt. Ltd(India)

Job Profile:-

. Managing General Administration & streamlining all admin related works

at Offices.

. Taking care of yearly AMC & negotiations of Xerox Machines / DG/Air

Conditioner units of entire network.

. Liaising with multiple government bodies including Bombay Municipal

Corporation, RTO, Police stations and issues related to court.

. Handling company vehicle contracts and negotiating rates timely.

. Heading Admin related queries for multiple stations of the company.

. Attending all vendor queries and giving a way out time to time.

. Negotiating on all Printing/ Stationery/Electronic Items/Hotel stay

for transfer staffs.

. Maintaining Inventory reports for Pan India.

. Sourcing and developing new vendors as per ISO process..

. Handling Quality team, the driver training & quality of the cars.

2) Job Description:- MIS & Project Lead with 3I-Infotech Consultancy

Services.

COMPANY PROFILE: - 3i Infotech Ltd is a global Information Technology

company which provides technology solutions to over 1500 customers in more

than 50 countries across 5 continents, spanning a range of verticals. The

company provides software products, IT services and Business Process

Outsourcing (BPO) for a variety of industry verticals including Insurance,

Banking, Capital Markets, Mutual Funds & Asset Management, Wealth

Management, Government, Manufacturing and Retail. The company's solution

and services include Managed IT Services, Application Software Development

& Maintenance, Payment solutions, Business Intelligence, Document Imaging &

Digitization, IT consulting and various Transaction Processing services.

Nature Of Work:

India Info line Ltd. Wall-2-Wall (W2W) Asset Inventory (IBM Project)

Project Description:

1) Verify each & every IT asset at IIFL premises across India with an

online Asset Management tool.

2) Ensure the macro level details are captured accurately.

3) Publish daily updates on the project status to customer & internal team

across India.

4) Prepare process documents & publish the same to PAN India team.

5) Train resources on process to carry out the activity.

6) Reconciliation of verified assets.

7) Take sign off.

Other Projects handled at 3i Infotech Consultancy Services Ltd.:-

ICICI Prudential Life Insurance Co. Ltd.

Idea Cellular Ltd, Bayer India Ltd, NCR, NIC, E-Courts, Jet Airways, Lodha,

Crisil

Job Profile:

1) Lead a team of more than 100 including 12 TLs, Engineers & Helpdesk

Coordinators.

2) Manage AMC+FMS contract at customer offices across the country as onsite

Project Manager.

3) Provide Services based on stringent SLA as per ITIL standards.

4) Analyze problems attended during the month & prepare an Executive

Summary

Report of the same & discuss it with the customer on monthly basis.

5) Prepare team Shift Schedule.

6) Conduct weekly team review meetings & discuss strategies for better &

more efficient

services.

7) Identifying training needs for the team & arrange for the same.

3) Job Description: - MIS & Operation Supervisor with TV Products India

Private Ltd.

COMPANY PROFILE:- TV Products is an ambitious venture with rich

experience in DRTV segment. Base -Hong Kong, China. In its endeavor to give

Indian consumers innumerable opportunities, TV PRODUCTS is committed to its

aim Bring Home the World's best

Nature Of Work:

. Preparing all kinds of Reports for Contact Center.

. Selection of dispatch mode for the orders placed by customer

. Preparing total dispatch report.

. Mainting Daily Stock update.

. Preparing monthly reconciliation MIS.

. Validating and publishing Incentive for Agents Centers wise on

individual performance.

4) Job Description: - Sr. MIS Executive In Sparsh BPO Services.

COMPANY PROFILE:-

Sparsh BPO Services is a leading business solutions company that partners

with global corporations in the, retail, telecom, technology, banking,

Nature Of Work:

. Worked as Sr. MIS Executive.

. Preparing all kinds of Reports for Collections.

. Publishing Daily Risk Resolution Tracker for Cards.

. Handling a team (Acting Team leader) of 5 Executive & 1 Sr.

Executive.

. Publishing Daily Bucket wise Resolution tracker- (PAN INDIA).

. Risk Resolution Tracker (Bucket Wise, Region Wise, City Wise, Cycle

wise, and Agency Wise, Collector wise).

. Publishing Daily CIH report. (Cheques in Hand).

. Publishing Agent performance report daily.

. Allocating accounts bucket wise for telecalling - Pan India.

. Allocating accounts on field. (PAN India).

. Publishing Daily Trend wise MIS.

. Validating and publishing Incentive for Agents Centers wise on

individual performance.

. Publishing Unallocated accounts to all regions on daily basis (PAN

INDIA).

_

5) Job Description:- Associate Executive In BHARTI AIRTEL LTD - Ultra

Zone (Corporate Accounts)

COMPANY PROFILE:- : Bharati Airtel Limited is a telecommunication service

provider in India. The Company is engaged in mobile services, telemedia

services, enterprise services and infrastructure services. The mobile

business offers services in India, Sri Lanka and Bangladesh.

Nature Of Work:

. Preparing monthly MIS mainly paid before due date.

. Bucket wise, new biller Analysis.

. Zone wise Daily Collection MIS.

. Cycle wise Daily Tracking Report, which helps management to take

timely and corrective actions.

. Collection of chq/ cash from SME and Corporate team, forwarding the

same to

. Operations Team with the proper break up for payment posting.

. Coordinating with various dept to provide timely resolution of

dispute forwarded by

. Corporate & SME team. This includes query resolution, Rectification

Posting.

. Reporting Daily collection of (Ultra Zone) SME+CORP+VIP+High Arpu to

reporting

Manager.

Educational Qualifications:

. Higher Secondary School Certificate from Mumbai Board.-Mar'2004.

. Secondary School Certificate from Mumbai Board.-Mar'2002.

Additional Qualification

Ms Office - Ms Word, Ms Excel, Ms Access, Power Point, and Internet.

Personal Details:

Name : Ashish Ravishankar Patel.

Date of Birth : 20 October 1986.

Languages Known : English, Gujarati & Hindi.

Religion : Hindu.

Gender : Male.

Reference: Mr. Dayaraj Kunder (Manager ANI Technologies Pvt. Ltd)

Mob. 982*******

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