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Training Quality Assurance

Location:
PY, India
Posted:
July 11, 2013

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Resume:

ABDUL WAHEED K

No */***-A, Dr. Ramaiyah Nagar, Medavakkam

Chennai – 600100

Mobile +91-805*******

E-mail: ab03wm@r.postjobfree.com

Career Objective

To deploy my innovative skills towards organizational excellence and strive for its

development utilizing my potential to the fullest extent.

Work Experience

The Promenade & Le Dupleix, Pondicherry

(Sarovar Premier Hotels & Resorts) (June 2012-Till Date)

Training Manager (June 2012 – Till Date)

Handling the entire training department of hotels along with the basic

framework of policies and procedures.

Training Needs Analysis.

To design and implement Annual Training Calendar and maintain various

Training records.

To design, implement and evaluate Training and Development programs.

Establish and maintain records of training for all programs.

Responsible for recruitment for the units & ensure recruitment process runs on

quality guidelines.

Conducting Training Audits to help identify the training gaps and fix them

accordingly.

Establish and maintain effective employee relations.

Design and develop training programs based on organization standard

performance objectives, with a tailored edge to address individuals' needs.

Assist heads of Departments to plan and implement training plans for their

departments in line with the approved training strategy.

Assist in conducting interviews and appraisals as needed.

Evaluate training programs for amendment as required.

The Residency Towers, Chennai, Tamilnadu. (June 2005-May 2012)

Assistant Training Manager (January 2009 – May 2012)

Duties & Responsibilities

Responsible for all Training and Development & HR activity of the hotel

Planning, implementation & day-to-day functioning for training.

Coordinate and manage recruitment, screening, and interviewing of applicants

Successfully running training program for all the departments.

Recruiting employees of all level

Supervise all personnel actions including, hiring, performance appraisal,

disciplinary actions, and vacation schedules

Establish and maintain effective employee relations.

Developed Supervisory Development program & initiated the same.

Developing Training Modules

Internal Training Auditing all the departments in the hotel

Manage employee of the month nominations

Involvement in Campus Interviews & Induction training for New Joined

Employees.

Sudden checking of grooming for all the departments in Hotel, mainly who are

expose to guest.

Develop and update a "user friendly" interface to help training tracking for all

levels.

The Residency Towers, Chennai, Tamilnadu. (June 2005-May 2012)

Front office Department (June 2005-January 2009)

Training Experience

Hotel Name : TAJ FISHERMAN’S COVE CHENNAI

Duration of Training : Four months

Hotel Name : SINDOORI CHENNAI

Duration : One month

Education

S. Name of the Course Year

No Institution of passing

1 Mohamed Sathak Bachelor Of Science 2006

College of Arts & (Hotel & Catering

Science, Chennai. Management)

2 Sathak Information Certificate in Office 2004

Automation

Technology, Chennai.

3 India Computer Diploma in Computer 2003

Application

Technology, Chennai.

4 Vana Vani Secondary School 2003

matriculation. Hr. Sec Leaving Certificate

School, Chennai.

Language Proficiency

To Read : English & Hindi

To Speak: English, Hindi, Urdu & Tamil

To Write: English & Hindi

Strengths

Training

Employee Engagement

Operation

Quality Assurance

Achievements

Achieving Training target.

External Trainer every month. ((First time in The Promenade & Le Dupleix)

Organized Food Festival for staff in the hotel, especially The Promenade &

Le Dupleix (First time in The Promenade & Le Dupleix)

Introducing Best Employees for Front Of House & Back Of House

Introducing Best Employee Badges (Star Badge) & Cup for Best groomed

department.

Organized “FESTAKK” food festival, first time at Mohamed Sathak

College of Arts & Science, CHENNAI.

Attended in “FRUIT & VEGETABLES PRESERVATION &

NUTRITION” training, conducted by FOOD & NUTRITION BOARD

(GOVERNMENT OF INDIA)

Participated in National Seminar at VLB Janakiammal College of Arts &

Science, COIMBATORE.

Participated in National Level Cultural programs held at VLB

Janakiammal College of Arts & Science, COIMBATORE and awarded 2nd

prize in creativity (Facial Arts)

Played District Level Basketball in Junior Level.

Personal profile

Date of Birth : 19-09-1983

Father’s name : Abdul Khaleel (Late)

Passport No : K 7885400

(ABDUL WAHEED.K)



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