Project Manager Sales

WILL SHEPPARD

*** ***** **., *****, **. ~C: 302-***-****

ab02qn@r.postjobfree.com

OBJECTIVE:

To work in a multi-unit supervisory position that emphasizes employee development and

profitability in a team-oriented environment.

SUMMARY:

A unique blend of corporate marketing/retail and entry-level human resources

management experience. Extensive background in operations, marketing execution,

employee recruitment/development, and safety/environmental compliance in the

Petroleum/Convenience Store and Retail Food Industries.

Experience-(Professional/Corporate)

Lifetouch National School Studios

Account Manager-Photographer (Team Leader) 2012-Present Position

• Retains and develops school accounts for over 75 schools

• Serves as multi-site Team Leader

• Manages activities of photographer assitants on campus photo sessions

• Manages cash handling procedures

• Supervises equipment and technology set up

• Photograhs students for yearbooks and Center for Exploited and Missing Children

• Coordinates scheduling as administrative liaison

QUIZNOS SUB, LLC Denver, CO.

Market Captain (Regional Director) SAROC, LLC. 2008-2010

• Served as a developer and director of corporate field operations for over

55 restaurants in Washington, D.C. and Maryland

• Grew same store sales in the market and implemented marketing

campaigns via strategic planning and execution

• Trained current and potential Franchise Owners on approved Quiznos

operations and accounting systems, including frequent P & L reviews

• Developed the market through new builds, transfers, and re-opened

restaurants

• Managed district manager level employees and provided direction and

coaching on Quiznos initiatives

• Negotiated leasing items with existing and future landlords of Quiznos

Franchise Owners to receive the most favorable leasing terms.

• Provided coaching, training, and problem resolution during Q-Way (quality

control assessment) visits to ensure compliance

Franchise Business Leader (Consultant), 2008-2009

• Supervised a territory of 70 stores in Washington, D.C. metropolitan area

• Coached Franchise Owners on strategies for increasing sales and

identifying the root causes for losses

• Created Profit Planning for Franchise Owners by analyzing Profit and Loss

Statements

• Developed local store marketing strategies to grow brand awareness

• Trained new Franchise Owners and team members on operating systems

and standards

• Ensured marketing execution and compliance via 1:1 visits

Operations Excellence Specialist, 2007-2008

• Created marketing strategies and coach operations systems

• Analyzed operating budgets to measure efficiency

• Served as a liaison between corporate business group and franchise

owners

• Implemented company operations standards and procedures

• Increased quality control standards in over 150 stores in multiple states

Delivery Operations Project Manager, 2006-2007

• Launched delivery construct and operations in existing Quiznos Sub Franchises

• Increased net sales up to 23% over in-store sales

• Increased same store sales growth by an average of 20%

• Supervised delivery operations of multiple stores spanning markets in several

states

DOMINO’S PIZZA Baltimore, MD

Corporate Regional Manager in Training, 2005-2006

• Increased profitability by 43% by controlling expenses

• Increased sales by 23% in a 30 day period by developing up-selling techniques

• Decreased labor cost by 18% through effective scheduling and labor analysis

MASCOT Petroleum/ConocoPhillips/Phillips 66/Circle K Fairfax, VA

Site General Manager, 2002-2005

• Excelled in site safety performance resulting in no employee incidents

• Reduced labor/overtime over 22% through effective scheduling and planning

• Increased sales by15% over prior year results via plus-selling and marketing

execution

TOSCO MARKETING COMPANY

Fairfax, VA

District Manager Trainee, 2001-2002

• Conducted monthly P&L reviews with managers emphasizing accountability

• Trained Management on expense controls yielding a 10% decrease in variation

• Achieved a 97% rating on retail excellence (marketing execution/operations)

standards

MOBIL OIL CORPORATION/TOSCO MARKETING COMPANY Fairfax, VA

Mid-Atlantic District Recruiter/HR Administrator, 1999-2001

• Interviewed potential management candidates

• Conducted preliminary review of human resource infractions

• Investigated employee complaints

• Exceeded established recruitment goals for General Managers by 20%

• Increased employee retention by implementing a recognition program

PROFESSIONAL (Self Employment/Volunteer)

Solid Rock Baptist Church

Youth/Young Adult Director-2011-Present

• Manages ministry budget

• Coordinates youth and young adult leadership activities

• Supervises the youth leadership council

• Directs community outreach initiatives

Finance Coordinator (building committee)

• Serves as project manager for community center financing

• Serves as a voting member of church building committee

Residential Project Manager-2009-2010

• Managed various renovation projects including HVAC, Roofing, Painting, and

carpentry

• Managed a budget of over $350,000 and completed project within 10% of the

original budget

• Scheduled multiple sub contractors to work congruently within the projected time

frame

• Partnered with local retailers to negotiate the cost of materials to 20% below

original budget

Child Development Home Care-2009-2010

• Served as lead Instructor/Director for home child care

• Developed infant/early childhhod nutrition, excercise and academic curriculum

• Tracked progress of infant(s) while documenting water shed levels and milestone

achievements

• Managed transition from home child care to structured professional care at Kiddie

Academy of Middletown, DE.

EDUCATION

HOWARD UNIVERSITY

Washington, DC

BS, Human Development and Psycho Educational Studies, May 2000

Omega Real Estate School

Christiana, DE.

Real Estate License, May 2010

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