Amanda K. Frazier, PHR

**** *********** ***** *-****: ab00pi@r.postjobfree.com

Olive Branch, MS 38654 Cell 901-***-****

OBJECTIVE

A human resources professional experienced in the design and implementation of human capital programs

targeted to achieve business goals looking for an opportunity that will utilize my background and experience

and allow professional and personal growth.

CORE KNOWLEDGE AND SKILLS

Talent Acquisitions & Management, Employee & Labor Relations, Organizational Development, Workforce

Planning, Executive & Management Coaching, Project Management, Lean Process Improvement, Business

Acumen, Onboarding, Strategic Planning, Change Management, HR Compliance, Employment Law,

Employee Engagement, Vendor Management, Succession Planning, Strategic Sourcing, Policy Formulation,

Data Analysis, Team Building, Performance Management

TRAINING

Management: Objectives Are Set: So What's Next, Peer to Peer Management Forum 3:Responding effectively

to Performance Issues and Conflict, Effective Time Management, Engage for Results

Generalist: DDI Targeted Selection, Union Avoidance, Symphony and Conductor, Advamed, HR Investigations

Training, Performance Management Process, Understanding HIPPA: The Privacy Rule 03-06, Lean 101,

Insights Training

Recruitment: Spin Selling, Recruitment 2000, Power Hiring and Selling, NAPSED, Tony Petra, Marty Adler,

Barbara Ling, Michael Golden, Recruiter Academy (Yahoo-Leveraging the Underdog of Search, Twitter Basics

for HR, Twitter Expert-Advanced Candidate Screening, Job posting-Maximizing your Social Media Message)

WORK HISTORY

Dec 05-present, Smith Nephew, Inc.

Oct 10-present, Global Executive Recruiter/ Interim Recruitment Manager

Also perform duties of Interim Recruitment Manager. Manage a team of 5 recruiters and 2 coordinators as well

as occasional contractors. Responsible for managing and leading the recruitment functions that supported our

Orthopedics, Biologics, Global IT, and Global Operations, Shared Services, and Group Head office businesses.

Recruit all directors and above roles within the above mentioned divisions as well as all hard to fill roles.

Created Recruitment Brag book for leadership. Track and provide recruitment metrics, spend, and reports to

multiple layer leadership team. Responsible for vendor management as it relates to recruitment. US team

member for our Global Taleo building and implementation team. Project Manager for Taleo onboarding

platform. Creating and implementing tool for global roll out in second quarter of 2012.

Nov 09-Oct 10, Sales Recruiter

Responsible for Full Life cycle recruitment for the sales force for the Biologics and Orthopedics business units.

Dec 08-Aug 09, Interim Generalist, Sales and Sales Operations

Worked in an interim capacity to fill the need of generalist daily activities and projects. Partnered with the

business to help them achieve their strategic and corporate initiatives. Duties included handling Employment

Relations issues to include investigations, Performance Improvement plans and Individual development plans.

Provided management coaching and development to help them with challenging team dynamics, educate them

on employment laws and compliance, walk them through difficult conversations with employees, development

of their team as well as provoke them to look at things from a different perspective. Handled staffing challenges

such as recruitment issues, layoffs, conversion to and from 1099 and employee status as well as other

organizational changes. Communicate and train the sales force on corporate initiatives. Participated in

Performance management process encompassing running review sessions, data entry of ratings, running and

verify metrics for sales areas, and submitting and auditing final data to compensation team. Interfaced with

Payroll to correct pay and commission issues as well as bonuses on monthly and biweekly payroll. Initiated HR

surveys and 360 Feedbacks as necessary. Dealt with attendance issues and FMLA. Conducted portions of new

hire on-boarding and the exit interviews for the sales teams. Partnered with Compliance and legal team for a

companywide nepotism project.

Dec 05-Nov 09, Professional/Technical Recruiter

Responsible for all salaried(non-sales) hires for the Orthopedics(Recon and Trauma) division, Clinical

Therapies/Biologics division, Also helped support hiring and projects for Group Head Office in England and

other Global functions such as Operations, Procurement, and Information Technology. Responsible for an Intern

and College recruitment program. Member of the recruitment branding committee. Member of the

implementation team for an on-boarding technology. Project Manager for the contact management technology

team. Successfully brought on a CMS that could not only help with the strategic recruitment but also help train

the team and offer certifications. Responsible for training of both systems and our applicant tracking tool for

HR users and managers. Partnered with OD team to create and facilitate training for Hiring managers to include

monthly legal employment law training, behavioral interview training, our recruiting process, etc. Other

projects include: HR job Shadow Program, Candidate Experience, Agency Use Metrics, Global Employee

Opinion Survey team.

July 04-Dec 05 Sr Recruiter, Methodist Lebonhuer Healthcare, Corporate

Responsible for local and national recruitment of nursing and pharmacy staff throughout the Methodist Hospital

system. Key areas of nursing recruitment are University Hospital and South Hospital. Accountable for taking

internal and external applicants through the entire pre-employment processes which includes applying, all levels

of interviewing, selection, making offers, and negotiating counter offers. Set up physicals and initiate

prescreening checks and references. Help with new associate orientation. Keep applicant and hiring manager

informed about progress of the process. Explain and sell Methodist, its benefits, incentives, and perks as well as

schedule and pay options. Act as consultant for Hiring managers and meet continually to discuss vacancy rates,

turn over reports, retention issues, agency usage, position master, job postings, and any other issues that may be

effective staffing of the area. Formulate staffing plans and strategies in areas of need such as mailers, phone-a-

thons; preview days, etc in order to attract passive and active job seekers. Maintain a list of qualified but not

hired applicants for future references. Responsible for placing advertisements to promote assigned areas. Secure

proper paperwork for employee changes in the system such as licensure proof, evaluations, and proof of

graduation. Process HR Action Forms, Notice of Vacancies, and Associate Position Change Request.

Responsible for job postings for assigned areas and monitoring all applicant activity with the applicant tracking

system. Measure and report hiring and interviewing metrics for leadership reporting. Track associate referrals,

extern, and graduate nurses hired. Calculate employees benefit dates based on rehire or reinstatement policy.

Work with agencies when needed. Communicate HR policies and procedures for applicants and internal

associates. Responsible for college recruitment in the tri-state area from accredited schools. Help formulate and

implement new extern policy. Participate and make presentations in career, school, on-site, and community job

fairs. Helped develop, market, plan, sell, and brand new associate referral program. Facilitate multiple training

sessions throughout the system to educate Methodist leadership on recruitment policies, practices, paperwork,

and procedures. Network thorough industry associations and organizations. Leverage competitor knowledge

that is acquired from applicant to help improve our competitive edge in the market. Handle problem resolution

related to employment for associates, executives, and management. Dealt with employee relations issues with

the manager as well as absenteeism. Elected member of Corporate HR Support Team. Recipient of "Rock

Award" for Excellence in customer service several times.

Nov. 02-June 04 Healthcare Recruiter, Nursing Innovations

Recruited healthcare professionals for a wide variety of national and local opportunities from hospital, industry,

corporate, home health, specialty facilities, rehab, sale, pharmaceuticals, biotech, etc. Healthcare professionals

included CEO and other c level upper management, allied professionals (PT, OT, Radiology Techs and

specialties), Pharmacist and Pharmacy Techs, advanced practiced registered nurses, RNs, LPNs, MAs, and

CNAs. Was responsible for entire recruitment process including researching, sourcing, screening, interviewing,

resume building, references, background checks, client presentation, interview scheduling, debriefing,

compensation and benefit negotiation and presentation, and follow up consultation with placed candidates and

client facilities. Also was responsible for some account management and contract presentations and

negotiations. Other duties included job fairs, industry conferences, creating and managing job postings and

industry networking. Also play a key role in marketing, branding, process development, budgeting, and

purchase orders.

EDUCATION

2000 Christian Brothers University. Bachelor degree in Biology with a minor in Chemistry. G.P.A. 3.98/4.0.

COMPUTER SKILLS

Microsoft Word, Excel, Access, and PowerPoint

Act, TDD (TYY) Lynxx, Winpac, Datamaxx, III (Triple I), SAP, NCIC, Positron, Kronos, ADP

PTS, Internet, CareerQuest, LIMS, Goldmine, OpenHire, Red Carpet, Sourcepoint, Sharepoint, Microsoft

Office Communicator, Taleo

PROFESSIONAL ORGANIZATIONS

SHRM member- PHR certification

WTSHHRA- West TN Society for Healthcare Human Resource Administration

NAPS- National Association of Personnel Services

REFERENCES

Available upon request

Contact this candidate