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Sr. Project/Program/Field Operations/Quality Manager

Location:
Lake Oswego, OR, 97034
Posted:
July 10, 2013

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Resume:

Scott Campbell, MBA

*** ******* **.

Lake Oswego, OR 97034

ab00am@r.postjobfree.com - 480-***-****

http://www.linkedin.com/pub/scott-campbell/b/514/70a/

CAREER SUMMARY

A senior program and projects manager skilled in cross-functional, multi-group projects and programs. Successful leadership of

teams from multiple departments, divisions, both internal and external, multi-national, and across continents. Expertise is

customer management gaining trust of the customer in the company, product, and services provided to them dissolving irate

situations and bring the focus back to the program and its completion. As a business owner and independent contractor, self-

motivation and self-starter personality is required without question. Managing multiple projects and program scopes, both

concept to completion and pre-existing projects, cleaning up and performing with high quality, solutions driven ownership.

BUSINESS EXPERIENCE

The Big Blue Ball, LLC. 2012 - Present

Owner

Working as a global program/project manager, consultant engineer, and technical writer/publisher.

• Currently managing 7 projects in 5 countries; scope, schedule, resources, costs, and all progress reporting.

• Risk management meeting deadlines, milestones, at or under budgets.

• Cross-functional group focus to accomplish team and group goals.

• Supervise and train local contractors to manage in country overcoming communications barriers to provide solution

driven direction.

• Lead, mentor, supervise, manage, and schedule in-house field engineers.

• Generate statement of work, scope of work, project resource needs, timeline of tasks, schedule, and project cost

estimations.

• Projects are budget driven from concept to completion.

• Create detailed assembly and installation and O&M product manuals.

• Visual modeling of solar block and BOP design structure.

• Visual representative of company to the customer.

• Technical assistance to the customer, engineering, R&D, and sales both pre and post-sales support.

Expert software; RSMeans, MS Office, MS Project, MS Visio, Adobe Creative Suite and Technical Creative Suite, AutoCAD, and

Solidworks.

SOPOGY, INC. – A Start-up Company 2010 – 2012

Manager, Field Operations/Quality/Documentation

Sopogy is a start-up in the MicroCSP (Concentrated Solar Power) thermal solar solutions market holding 80% market share with

solar solutions in 7 countries across the globe. The primary function of my position is to develop, plan, and implement the

organization’s field operations program through strategies for managing all company functions; procurement, logistics,

international customs requirements and negotiations, delivery, site construction management, installation management, controls

installation and integration design management, and commissioning management. Build and repair international and domestic

customer relationships on-site and face-to-face. All strategies contribute to attaining organizational goals in alignment with the

company’s vision and mission.

• Without direction, create the field operations program to meet organizational goals and exceed customer satisfaction of

our product.

• Created and continue to manage, first article manufacturing process, installation, operation & maintenance manuals,

and a document control system reducing the time on-site by 50% and an annual reduction of $250k in travel costs in

2011.

• Successfully hands-on managed the correction of solar field installations repairing international customer relationships

retaining customers after initially losing the customer, which generated $1.5M in potentially lost revenue.

• Developed First Article manufacturing documentation process to reduce material waste, increase on-time delivery,

increase product quality, reduce installation and commissioning time, and increase customer satisfaction.

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Scott Campbell

• Created a continuous improvement program working directly with R&D, global supply chain, manufacturing, and project

management increasing profit margin by 18% through product design and supply chain improvement and redundant

part reduction.

• Establish QA program; R&D, manufacturing, project management, supply chain, field operations QA procedures and

tests.

• Visual modeling of solar block and BOP design structure

ENGINEERING CONTRACTOR (1099) 2009 – 2010

Semiconductor Manufacturing Automation Engineering/Project Management/Design Engineering

I worked as a consultant in the robotic semiconductor manufacturing industry wearing multiple hats; electrical, mechanical,

design, and R&D engineer. I also managed the on-site demolition and installation of tool sets with direct interface with the

customer on behalf of the company contracted to.

• Provided direction and coordination of robotic manufacturing automation tool demolition Intel Fab22.

• Programs management of: internal QA, document control, product upgrades, new products, and standards.

• Author QA documentation, QA process development, and QA testing.

• Computer simulation and actual Integration modeling design, setup, and testing of software and hardware revision to

PRI Automation 200mm Aerotrak vehicles

• Produced AutoCAD mechanical, and assembly drawings.

DAIFUKU AMERICA CORPORATION 2005 – 2009

eFA Corporate Quality Manager

Daifuku America is the American division of Daifuku Japan, the second largest robotic manufacturing automation company in the

world. eFA, electronic Factory Automation, is the robotic in process movement and storage of the silicon wafers manufactured

into microprocessors and digital electronic components.

• Directed the quality of robotic automated material handling system installations in semiconductor manufacturing

factories leading to the “Intel Preferred Quality Supplier Award” in 2007, 2008, and 2009.

• Created quality assurance documentation resulting in increased product quality and reduced installation time, increased

profit margins, and reducing customer costs.

• Led product and process improvement programs resulting in productive cross-divisional communication and working

relationships, more technically correct documentation, and higher employee productivity increasing bottom line.

• Wrote and published, “Business Continuity Plan (BCP), in the Event of War and Terrorism, Intel Fab 28.

• Fab 11x Rio Rancho LDM4 Upgrade MCS communications Cleanway 700 and Stocker simulations testing.

KIMBROUGH ELECTRIC, LLC.

Project Coordinator ` 2005 – 2005

Kimbrough Electric is the premier electrical contract company in Albuquerque, NM providing residential and commercial electrical

services; electrical wiring in the home, new construction, tenant improvements, retail stores, parking lot and security lighting,

design build services, and energy efficient lighting and retrofits.

• •

Manage all business operations Commercial bids and residential quotes

THE HOME DEPOT

Head Cashier 2003 – 2005

BELEN CONSOLIDATED PUBLIC SCHOOLS

Technology Coordinator 1999 – 2003

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Scott Campbell

Belen Consolidated Schools is a central New Mexico, medium sized, public school district of 5000 students and over 700 staff.

Design, develop, plan, and implement all IT/MIS/VoIP functions of the school district, identify, contract when necessary, and

manage all IT projects. QA testing and QA process development. Hire, train, and manage technicians (3).

• Direct, design, and supervise the complete infrastructure upgrade to the school district IT backbone.

• Structured network data server modeling; throughput, network load balance testing, and performance testing.

• Delivered the first set of student data to the state complete and on-time by the first half of the first year.

• The end of the first year applied for and received $8M in grant money to upgrade all areas of the IT infrastructure.

• The end of the second year the district (17 locations) had T1 internet access in all locations, Lucent PBX, data servers,

administrative personnel trained for data entry, and delivered state mandated data on all students complete and on-

time.

• Year three was named the “Most Advanced IT District in NM Public Schools”.

PRI AUTOMATION, INC. (Start-up to IPO)

Quality Assurance Manager 1997 – 1999

Semiconductor manufacturing factory automation company. Design, development, and implementation of a new quality

assurance department for installations and service.

• Create from scratch a quality program to improve installation and service quality.

• Create installation and commissioning QA documentation to track installation quality and measure

improvement from project to project.

• Develop QA process and QA test methods ensuring quality installation and tool performance.

• Implement a continuous improvement and product improvement programs bringing engineering, R&D,

manufacturing, documentation, service, and installation together as successful improvement teams.

• Company earned the “Intel Supplier Quality Award” both years under my direction.

INTUIT, INC.

Technical Support Supervisor, Quicken and TurboTax for Windows 1995 – 1997

Intuit, Inc. is the world’s leader in personal and business financial and tax software. The Rio Rancho call center housed 600

employees for technical support of Quicken and TurboTax for Windows, MAC, and DOS, data recovery, and customer service.

Manage a team of 40 technicians receiving inbound calls for troubleshooting and correcting issues with Quicken and TurboTax

for Windows.

PREVIOUS BUSINESS EXPERIENCE 1983 - 1995

Attain progressive responsibility positions in a variety of areas including, manufacturing, engineering, aviation maintenance, and

customer service.

EDUCATION

THE UNIVERSITY OF PHOENIX

MASTER OF BUSINESS ADMINISTRATION TECHNOLOGY MANAGEMENT 2011

GRADUATE CERTIFICATE HUMAN RESOURCES MANAGEMENT PENDING

EASTERN NEW MEXICO UNIVERSITY

BACHELOR OF SCIENCE INDUSTRIAL TECHNOLOGY 1993

ASSOCIATE OF SCIENCE ELECTRONICS ENGINEERING TECHNOLOGY 1993

ASSOCIATE OF SCIENCE AVIONICS 1990

Applications/Training/Certifications/Affiliations

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Scott Campbell

• QA Process Development • BACNET Communications

• QA Documentation Authoring • PLC Programming

• QA Testing • OSHA 16 – OSHA

• American Society for Quality – Regular Member • AMP Electrical Devices – AMP Electrical/PRI

#63722832 Automation

• RSMeans • Beldin and Panduit Cabling: CAT 3/5/5e/6e –

• AutoCAD and Solidworks Belen Schools / Norstan Communications

• Computer Aided Manufacturing Baldrige Management Training (TQT) – Belen

Schools

• Advanced MS Office Applications

• ICCM Call Center Management Training – Intuit,

• MS Project, PowerPoint, Visio

Inc.

• Merlin

• Success Sciences Corporation Management

• Certified Orbital Welder – AMI, Arc Machines, Inc. Training – Intuit

• GEMS/SEC Communications Integration

• MCS Communications



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