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Customer Service Human Resources

Location:
Summerville, SC, 29210
Posted:
July 10, 2013

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Resume:

PROFESSIONAL SUMMARY

Working professional with over 10 years of experience in accounts payable,

accounts receivable, payroll, human resources, and administration. I have

worked within a skilled healthcare facility, State agency, Non-Profit

environment, mortgage corporation, and manufacturing to obtain new skills

such as leadership, management, and implementing. Seeking a Nursing Home

Administrator position within an organization that will allow me to make

use of my above skills within a health care environment and maintaining

better healthcare services of the people.

Experience

NHC healthcare

Clinton, SC

Administrator-In-Training (Internship)

September 2012 - March 2013

This program is intended to provide a flexible, work-based training

program for interested and qualified persons to become licensed Nursing

Home Administrators (NHA).

o Learn all aspects of a licensed, 24 hours a day, skilled nursing

center with 131 beds and provide a wide array of Administration,

Personnel, Nursing, Rehabilitation, Medical Records, Activities,

Social Services, Admissions, Business Office, Dietary, Housekeeping

and Laundry, and Maintenance.

o Learn how to plan, develop, organize, and direct the facility to maintain

the facility's HIPAA Compliance.

Trane

Columbia, SC

Logistics Coordinator

December 2007 - August 2012

Duties included creating, printing, and managing Kanban tickets for the

production floor, creating daily and monthly scrap metal reports,

and creating monthly freight detail reports. Processed, quoted, and

filed freight claims for shipping coils. HR duties also included

conducting interviews for the Shipping Department and acting as Backup

Supervisor for the Shipping Department.

o Negotiated with new and current Truck Loads and Less Than Truck Loads

carriers to save a minimum of $2K monthly.

o Supervised and trained 6 employees in the shipping department as

needed.

o Shipped a minimum of $400K orders monthly in the system for invoicing.

o Reconciled $100K - $200K of copper and aluminum scrap on monthly

basis.

o Processed shipping requirements for $10 million on a monthly basis.

Shipping Clerk (August 2007 - December 2007)

Worked with the shipping department on a daily basis to get orders

released earlier, ensuring customer satisfaction and shipping dollars.

Utilized strong customer service skills by communicating information

regarding their accounts such as order status and shipment tracking.

Processed, tracked, and shipped orders in Kodiak and Red Prairie on a

daily basis.

o Processed shipping coils for month and year end closing for shipping

department.

o Created, distributed, and tracked packing lists and labels for 100

customer's order on a daily basis.

o Processed Canadian Customs, Germany, and United States Invoices for

shipment.

Randstad at NetBank, Inc.

Columbia, SC

Human Resources Department - Administrative Assistant (Temporary)

December 2006 - June 2007

Assisted human resources department on daily basis with personnel issues

and invoice processing.

o Professionally completed unemployment approximately 10 claims monthly.

o Distributed Payroll checks for each department on bi-weekly basis.

o Communicated questions and concerns pertaining to personnel issues

with subsidiary facilities.

Disability Action Center

Columbia, SC Administrative Assistant

October 2005 - May 2006

Responsible for providing executive-level administrative support to the

Executive Director of the agency.

o Developed and maintained purchase orders logs by matching and coding

invoices to general ledger accounts along with copies of the checks

for verification to reconciled bank accounts using QuickBooks.

o Deposited and balanced incoming checks into proper accounts on daily

basis, ensuring accuracy.

o Processed and maintained copies for approximately 70 accounts payable

company invoices.

o Processed Payroll for 10 employees on a bi-monthly basis and

maintained their personnel files.

Office of the Governor-State Office of Victim Assistance

Columbia, SC

Finance Department - Accounting Technician III

September 2004 - August 2005

Responsible for processing claim transmittals and the research/tracking

of problem checks through Office of Executive Policy and Program's

accounting system.

o Deposited and balanced incoming checks for stop payments, and reissues

on weekly basis.

o Prepared and maintained quotes and internal requisition for purchase

orders on a daily basis.

o Prepared monthly revenue report and quarterly Monthly Budget

Expenditure report to forward to State Office of Victim Assistance

Finance Manager.

Prince George HealthCare Center

Georgetown,

SC

Accounts Payable Manager

September 1999 -

September 2003

Accountable for duties such as accounts payable, accounts receivable,

vendor negotiations, petty cash and inventory of supplies. Utilized

strong customer service skills for vendor's accounts and acted as a

backup for the Human Resources/payroll department.

o Matched invoices to purchase orders and coded invoices to general

ledger accounts.

o Processed and audited payroll for approximately 130 employees on a bi-

weekly basis.

o Processed workers compensation, employees' insurance, and monitor

employees' leave.

Receptionist (June 1999 - September 1999)

Responsible for maintaining professionalism and assisting customers and

employees facility-wide with errands.

o Answered telephone in professional manner.

o Assist with organization of company functions and events.

o Greet persons entering organization upon their arrival.

Education

University of Phoenix

Phoenix, AZ

Master of Science Health Administration (MHA)

March 2012

GPA: 3.75

Piedmont Technical College

Greenwood, SC Certificate Medical Coding

November 2011

Certificate Medical Terminology

September 2011

University of Phoenix

Phoenix, AZ

Master of Science Business Administration (MBA)

October 2006

GPA: 3.37

University of Phoenix

Phoenix, AZ

Bachelor of Science Business Accounting

September 2003

Columbia Health Care Services

Columbia, SC

Certificate Medical Receptionist Training Program

June 2004

10-day Training Course

2-day Externship

IT SKILLS

Actuate ADP AS400 Ceridian/Payro Cincom Crystal GAPS

ll Reports

GAFRS Global Applied Gloworm GroupWise 6.5 iMatrix IRCS iSynergy

Systems

iScan KBM Kodiak Kronos Lotus Notes 6 Microsoft MPS

Office

MMC Novell OASIS ORACLE Outlook Express PeopleSoft Red Prairie

6 8.4

QuickBooks SOVA V2 TSOM 10-KEY Windows

Affiliations, Awards, and Licenses

South Carolina Nursing Home Administrator In Training License

Expires July 2013

CPR

Awarded

Adult, Child, and Infant

February 2012

Notary Public for the State of South Carolina

Commission expires August 6, 2022

Killian Road Elementary School, Columbia, SC

October 2010 - April 2012

Killian Reach Program

Big Brother Big Sisters of Greater Columbia, Columbia, SC

June 2008 - March 2011

Big Sister

Trane, Columbia, SC

Awarded

Job Instruction Trainer

August 2009

Job Instruction Developer

June 2009



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