shavone
Resume:
Shavone Robinson
Washington, D.C 20019
Objective
Dynamic, self motivated healthcare professional seeking a position with an excellence driven organization within the healthcare industry.
Experience
1/07 -1/09 Washington Hospital Center Washington, DC
Medical Office Assistant II (Hematology & Oncology)
• Receives and screens telephone callers and visitors to office. Responds to a variety of inquiries, referring the inquiries of a technical nature to an appropriate staff member. Take and forward messages.
• Schedule patient’s appointments and assist in scheduling of patient’s appointments with other medical offices.
• Take request for new prescription and refills; submit request to physician or nurse.
• Receives patient’s referrals, insurance and demographic information and input information in the system.
• Establishes and maintains a variety of files, record logs, charts, including departmental files. Retrieves files, records, charts and/or the information therein as necessary.
• Reviews, sorts, and/or directs mail to appropriate staff member.
• Fax injection and medication request to pharmacy.
• Check medical records daily for next clinic day; request for missing medical charts.
• Review upcoming appointments to make sure an open case is cleared by central financial clearance.
• Collects co-payments; deposits payments and forwards them to cashier office.
08/05-12/06 Washington Hospital Center Washington, DC
Patient & Guest Services Representative
• Greet distinguished guest, visitors, and patients.
• Provide patients with directions to different points in hospital.
• Provide wheelchair transport to various locations throughout hospital.
• Administer customer service.
• Distribute cab vouchers and bus tokens for transportation.
• Answer multi-line phone.
11/03-11/04 Apogen Technology formerly-SEA /DOE Washington,DC
Case Manager Assistant
• Assist the Records & Distribution Manager in development of processes and procedures to move records department to a higher achievement level utilizing standard records handling practices.
• Assort and maintain medical records of former Department of Energy employees seeking Workers Compensation from chemical exposures, reviewed medical records to determine if chemical exposures lead o such illness such as Mesyolothemia, Chronic Beryllium Disease, etc.
• Assemble claims data obtained from Resource Centers and or claimant.
• Assisted in the development of spreadsheet formation that will ensure claimant tracking, follow-up and disposition.
• File, alphabetize medical records in chronological order.
Education
Sanz School Medical Assistant June 2003
Eastern Senior High June 2000
Skills
• Microsoft Word
• Word Perfect
• Internet Explorer
• Microsoft Excel
• Lotus Notes
• Medisoft
• Customer Service
• Set Appointments
• Diagnostic Reading
• Faxing
• Xeroxing
• Answer multi-line phone
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