Manager Office

Debra Gholson

**** ******** **.

Hampton, Va. ***66

*********@*****.***

Northrop Grumman, Newport News, VA

Office Assistant III

• Answer and route incoming calls, maintain Department Manager and Supervisor calendars. Coordinate in-house programs, and updating of department manuals. Submit office request for new staff. Update department database order office supplies.

• Maintain OFI database inputting data and tracking time management for staff submitting reports. Coordinate travel for department staff including logistic support of travel for department, Security Clearance, rental cars, hotel reservations and charter plane reservation. Summit expensive reports. Daily mail runs for department responsible for distributing office mail to department including Managers and Supervisors. Order and maintain department database request for computer assess. Request phone services for department staff.

• Track and maintain Mangers annual authorization request. Maintain department phone list. Coordinate and manage United Way programs. Track record retention program. Process invalid charge numbers correction for staff time. Provide monthly reports to various Departments, Manager and Supervisors. Maintain department overhead budget. Inventory tracking of office supplies. Maintain applicable agendas for daily meetings. Consolidate Manager’s and Supervisors weekly work schedule. Prepare overtime reports for department manager. Maintain annual shutdown schedule for department. Take meetings minutes for department meeting.

• Responsible for any administrative duties request by department. Draft and send daily email for department manager. Create department memos and flyers as needed. Maintain department database using Microsoft Access.

• Maintain address database, annual procedures review, update staff cooperate credit card accounts, request all department badges, handle all department certificate of compliance, and detail office vehicle and work location changes. Department computer distribution, update inventory report, request and summit all department access request, order department computer equipment. In charge of facilities service budget. Request materials need from Library. Order reproduction of signs and documents as needed for department. Track and maintain department records. Attend training session for department. Responsible for department time and attendance report. Microsoft Package; Excel, Word, Power Point, Access, Publisher.

Kelly Engineering Services, (Northrop Grumman) Newport News, VA

Office Assistant

• Answer and route incoming calls, maintain Department Manager and Supervisor calendars. Coordinate in-house programs, and updating of department manuals. Submit office request for new staff. Update department database order office supplies.

The Women’s Business Center , Durham NC

Program Assistant – Event Coordinator

• Answer incoming phone lines, route calls to staff or into voice mail system. Intake new client’s information, schedule or office consultations. Create and maintain data in utilizing StatNet database system. Maintain Assistant Director Calendar, schedule conference room for staff meetings, seminars and training classes.

• Communicate with clients via hard copy and electronic email. Update and mail

quarterly newsletters to clients; prepare letters, memos and form letters to

Communicate with clients and vendors. Create flyers and brochures for

classes and seminars using Word and Publisher. Create charts and graphics using Excel and utilizing PowerPoint. Research locations for meetings, maintain schedule for offsite meetings and seminars, prepare material for training sessions, and coordinate food and beverages for locations for which company events are taken place.

• Inventory and stock office supplies as necessary; compile information to

prepare packages for clients and vendors. Prepare daily office mailings and

distribution of faxes to various departments. Prepare activity report for monthly

staff meeting. Give up to date detail in monthly meeting on department status.

Daily use of Microsoft Package; Excel, Word, Power Point, Access, Publisher

RAMAR, Durham, NC

Administrative Assistant – Event Coordinator

• Answer 10 incoming phone lines route to staff or voice mail system. Imitate domestic and international calls, typing, memos letters and charts design using Microsoft Word and Excel. Photo copying. Assist with preparing PowerPoint presentations. Prepare mail and packages for shipment via US Postal Services and Federal Express daily.

• Maintained office calendar, update company contact database in Outlook, track staff vacation and travel schedule. Conduct inventory and office supplies as necessary. Meet with vendors and make various purchases for company events. Research sites for company outings and annual business conference and meetings. Visit local and out of states site for conference locations. Meet with site coordinator to establish relationships and review sites facilities in relation to what company wanted to accomplish during the time at the facility. Summit event packages to management for final approval.

• Signed events contract establishing and confirming facilities and activities at the site. Provided administrative support to Technical, sales and Marketing teams including arrangement for travel and lodging. Work with Trade Show vendors to coordinate and select booths and materials needed for shows.

• Arrange for booth and show equipment and materials to be shipped to and from show site including Domestic and International. Prepared training manuals for all training classes, request documents needed from staff, worked closely with Marketing and development teams in event planning, Annual Business Partner’s Conference and Trades Show through out the United States. Purchase printing materials, including brochures and literature. Draft polices and procedures for Administrative /Events Coordinator functions including Marketing and Trade Shows. Managed marketing budget. Arranged sales seminars and conference with company partners. Compiled and mailed correspondence requested through company website. Usage of Microsoft Package; Excel, Word, Power Point, Access, Publisher

Parmalat New Atlanta Diaries, Atlanta, GA

• Answer and route 20 incoming phone lines with 208 extensions. Initiate Domestic and International phone calls. Utilized company paging system to locate staff upon request. Typing, filing; prepared memos and letters using Microsoft Word. Create sales charts using Microsoft Word and Excel. Record daily attendance for staff and visitors log. Daily shipment of contracts and packages via Federal Express and Airborne Express.

• Maintain weekly and Monthly records for account payable. Sort and Distribute company daily mails. Schedule and maintain conference room calendar for meetings and trainings. Greet and assist client’s visitors. Prepared transactions for accounts payable coupons. Prepared weekly time sheets. Monitor and assigned company vehicles. Monitor and controlled company electronic gate systems. Assist in all clerical area as needed. Daily use of Microsoft Package; Excel, Word, Power Point, Access, Publisher.

Bionectics Inc. , Hampton, VA

• Answer 10 incoming lines and transfers calls: record messages for staff as necessary. Handle incoming and outgoing mails. Prepare correspondence, maintained filing system and update database. Prepare staff handbooks and new enrollment packages for clients companies. Greet clients and visitors. Process offices supply. Prepare memos using Microsoft Word and Outlook. Maintained conference room schedule for meetings and trainings. Daily usage of Microsoft Package; Excel, Word, Power Point, Access, Publisher

• American Academy High School, Miami, FL

Basic High School Studies – Diploma

• Learning Curve Plus, Cary, NC

Microsoft Office Suite / Office Administration – Certificate

Reference Upon Request

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