Customer Service Quality Control

Chyna Bardley

Shift Leader at McDonalds

Plano, TX

************@*****.*** - 662-***-****

To obtain a rewarding position within an innovative company that utilizes my skills.

Work Experience

Shift Leader

McDonalds - Plano, TX

October 2011 to Present

• Performs quality control, record keeping and all tasks related to processing in a safe compliant manner.

• Ensures that all workers are in uniform and ready to start their shift.

• Flexibility to work long or unscheduled hours

• Detail oriented and able to prioritize and manage multiple task

• Excellent customer service and verbal/ written communication skills

• Responds appropriately to management decisions and changes

• Adhere to all regulatory, departmental, and organizational regulations.

• Pack, load, and unload, setup and breakdown equipment and supplies

Receptionist

Ric Mar Townhomes - Columbus, MS

August 2008 to July 2011

• Greet potential tenants for occupancy of our beautiful homes.

• Answered multiple phones lines and directing them to the correct person.

• Filing private information in the correct file, sorting mail, and photocopy.

• Collection of monthly payments from tenants and providing receipts.

• Assist with ordering supplies for business purposes.

• Receiving packages with important information, packages for tenants or office.

Education

East Mississippi College

2010 to 2011

Home School

2005 to 2008

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