Quality Engineer

LARRY D. WILLINGHAM

**** ****** **.

Arlington, TX 76002

Home: 817-***-**** ~ Cell: 682-***-****

************@*********.***

A Quality Professional with comprehensive knowledge and experience in Quality Management and Manufacturing Quality practices. Extensive experience managing professional teams in the tasks of Quality Planning, auditing, employee involvement, supplier quality, customer satisfaction, ISO systems implementation and certification, EH&S programs and departmental budgeting. Able to effectively manage multiple projects simultaneously in a fast paced, deadline driven environment.

ACCOMPLISHMENTS

• Migrated ISO 9001:2008 Quality Management System to a rating of “Bench Mark Worthy” by DQS UL. Registrar. Company rating of 9.8 out of possible 10 score as compared to other companies. Later Integrated ISO 14001 & OSHAS 18001 into Management System.

• Automated Manufacturing Quality program which produced “Real Time Data’ for CA/PA, RI, MRB, Supplier Quality, In-Process, and Final Inspection.

• Designed and implemented Supplier Qualification Program to include Dunn & Bradstreet ratings, % of Business, and Supplier Capabilities study. Results brought a qualified group of suppliers together with higher quality output.

• Improved Incoming Quality by reducing the rejection rate from 8.6% to 1.4% and in-process rejections by 10% through Supplier Development, Preventive Actions, and attribute SPC tracking.

• Implemented weekly and quarterly Customer Communication meetings which reduced Corrective Action Requests from customer to zero over a five year period. Methodology utilized by the Customer for other suppliers.

• Developed “Product Safety Program” which reduced incident rates from an average of 4 per year to and average of 1 per year.

• Reduced machined part rejection rate, utilizing “Variable Data SPC”, from 40% to <1.5%. Utilized findings to improve tool configuration thus producing twice as many parts without tool changes.

• Designed Commercial Quality Program in SAP for joint venture program with Pitney Bowes.

• Achieved Ford Motor Co. “Qualified Vehicle Modifier” certification to provide NG conversion kits for new vehicles.

PROFESSIONAL EXPERIENCE

SIEMENS INDUSTRY INC., Arlington, TX 1996-2011

Mobility Division, Infrastructure Logistics

Quality Manager III (October 8, 2001-October 1, 2011)

• Implementing Customer Satisfaction Program, Product Safety program, Business Score Card, coordinated Customer Communication

• Forecasted, developed and maintained departmental budgets, completing eight years under budget.

• Automated “Integrated Management System” including Quality Manual, Safety Manual, Corrective/Preventive Action system, and EH&S System. Included ISO 9001:2008, 14001, and OSHAS 18001

• ISO administration and coordination, Program Management system evaluations, NCC Auditing, Monthly Quality Reporting, Product Safety, (EH&S) Programs, and Project Quality Management. Excellent rapport with USPS Acquisition Quality group to achieve a high customer satisfaction relationship.

Quality Projects Manager (February 1, 1999-October 7, 2001)

• Develop and implement a Commercial Business Factory Process for new program

Quality Engineering Specialist (September 7, 1998-January 31, 1999)

• Developed Quality System for joint venture program with Pitney Bowes.

Senior Quality Engineer (May 20, 1996-September 6, 1998)

• Developed Quality System for customer, Lockheed Martin.

MESA ENVIRONMENTAL INC. (subsidiary of MESA, Inc.) Ft. Worth, Texas

Quality Engineer (May 9, 1994 – May 15, 1996)

Designed and implemented Quality Systems to meet and obtained Ford’s Qualified Vehicle Modifier Certification (QVM). Coordinated customer requirements with John Deere Corp., Briggs & Stratton Corp., MACK Truck, Inc., ONAN Corp., Ford Motor Co., and Kohler, Inc. Coordinated F.M.E.A. (Failure Mode and Effect Analysis) and Process Control Plans implementation

MILITARY/EDUCATION/TRAINING

Sergeant, United States Air Force, TITAN II Missile Launch Crew, Standardization

February 19, 1969 – February 2, 1972

Engineering Technology, Richland College, Dallas, TX

ISO Certified Lead Auditor

SPC applications

160 hours of Management Skills and Problem Solving

Employee Involvement Training

Utilized 6 sigma tools

FMEA and Process Control Plan Applications

OSHA 10 hour General Industry Outreach Trainig

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