CAREER SUMMARY
Over fifteen years creative leadership experience in a Human Resource environment with management responsibilities in recruiting, benefits, career development, staffing, training, employee relations, performance management, facilities management and grant marketing. I have strong skills in many computer programs including Microsoft Office, PeopleSoft, Visio, PageMaker and Project Management. I have an excellent reputation for synthesizing multiple responsibilities simultaneously, including the day-to-day management of a Research team of thirty employees and the entire HR function. I excel in mentoring, coaching, training, delegating, conflict resolution, interviewing and performance management.
PROFESSIONAL EXPERIENCE
DUCKER RESEARCH NA. LLC. Troy MI 10/09/2008-04/20/2009
Research and Analysis Consulting
Human Resources Manager
Research Manager
Responsibility for the entire HR function for all North America employees, including recruiting, staffing, benefits, performance management, compliance, orientation and training. Managed fieldwork research production process.
• Managed and coordinated company performance feedback process.
• Developed a company wide training program.
• Developed, recommended and implemented personnel policies.
• Managed, trained and developed fieldwork research team members.
QUALITY PURCHASE, Troy, MI 10/01/2004-06/20/2008
Automotive Purchasing Agency
Human Resources Manager
Responsibility for the entire HR function for all national employees, including recruiting, staffing, training, benefits, payroll and employee relations.
• Created and maintained company personnel and training records.
• Created internal job posting and job description process.
• Created New Hire Orientation program.
• Supervised and managed all staff.
KMART CORPORATION, Troy, MI 07/24/1995-08/04/2004
Major Retail Corporation
Manager Training Facilities and Grant Administration 2002-2004
Responsible for the growth and operations of the company’s training facilities.
• Established and managed national Kmart Learning Centers, saving the company $750,000 annually on rental income.
• In charge of needs assessments and training coordination of 10,000 company employees in leadership, technical and soft skill competencies.
• Negotiated, acquired and administered Federal and State Training Grants in the amount of $1,500.000, for Kmart Management associates and Distribution Center associates.
• Obtained and scheduled approximately 200 training programs for management associates per year.
Training and Facilities Manager 1995-2002
Led the charge in the creation and development of a cutting edge learning center.
• Decreased training costs by 65% in collaborating with senior management to create an off site learning environment and converting an old warehouse into a state-of-the-art training hub.
• Instituted an educational database to track training activity of 5,000 employees by utilizing computer software.
• Managed 30 classrooms and technical equipment at three national learning centers with an average daily flow of 150 employees.
• Consistently earned top performance evaluations on annual training reports that were distributed to senior management.
• Administered new hire orientation program (of 200 employees) for management associates.
• Researched, selected and negotiated with outside vendors to partner with a Computer Based Training Program for all associates.
• Responsible for managing a $500,000 budget for three national learning centers.
DANA COMMERCIAL CREDIT, Troy, MI 05/10/1989-06/01/1995
Former subsidiary of Dana Corporation with responsibility for Leasing Equipment Division.
Employee Manager
Responsible for a wide cross-section of daily responsibilities including staffing, training records, job postings and administrative staff.
• Maintained company personnel and training records.
• Created internal job posting and job description process.
• Managed Affirmative Action Plan.
• Supervised, hired and administered contract staff.
• Managed college recruiting program.
EDUCATION
Lone Mountain College, San Francisco, CA BA
PERSONAL INTERESTS / MEMBERSHIPS
Current member SHRM
M-Tech Advisory Board, Oakland Community College, past member 2004