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Customer Service Sales

Location:
Oakville, ON, L6H 1Y5, Canada
Salary:
$14 - 15 an hour
Posted:
June 13, 2012

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Resume:

GLENIS WILLIAMS

**** ******* ********

APT *

OAKVILLE, ONT

L6H 1Y5

Email: ********@*****.***

Tel: 647-***-****

OBJECTIVE

Customer Service Representative

QUALIFICATIONS

10+ years Customer Service, Multi-tasking, Inventory Management

SAP system, People Soft system, Purchasing, Receiving, Microsoft Office

Data Base entry – Highest level of entry.

SKILLS

• SAP Invoices and Call Logs Promoting sa

• Order Entry + Data Entry

• Microsoft Word

• Expediting Faxes

• Accounts Receivable

• Purchasing agent

• Sales and Promotions

WORK HISTORY

Customer Service Representative

CIBA VISION Canada (Company closing down) October, 2010 – PRESENT

• Enter telephone orders from ECP accounts (approx. 100 calls a day) Optometry stores and all

large retail stores, both US and Canada.

Multitasking with sales, research and troubleshooting

• Search for invoices, credits

• Fax information to customers

• Promote – Products and rebates

Customer Service + Database Entry

GE WATER PROCESSING & TECHNOLOGIES March 2008 – June 3rd, 2009

(Tel# 416-***-****)

• Entering orders from Customer’s & Sales Reps.

• Multi-tasking in all areas.

• Entering information into database,

• Emailing sales reps with information

• Faxing information to the customer

• Searching for invoices

• Promote Sales - Products

Customer Service Representative/Promotion and Sales

CIBA VISION Canada March 2001 – March 2008

(Tel # 905-***-****)

• Placing ‘contact lens’ orders from retail stores. (approx. 150 calls a day)

• Multi-tasking in all areas

• Computer Skills (Customer Accounts – Statements etc)

• Credits researching

• Searching for Invoices & faxing to customers.

• Email sales reps with information on customers placing orders for sales reps.

• Find compatible lenses for patients and doctors

Office Administrator

FABREEKA-CANADA LTD

Purchasing Agent.

April, 1993-January, 2001

• Computer skills

• Order Desk Entry, Invoicing, Bank Deposits, Time Keeping

• All typing - Letters, quotes, custom papers, mailings, month-end registers.

• Entering all orders into computer, print orders for shop. Expedite all

• order’s when shipped - take all parts out of inventory - invoice customer

• & send out in mail.

• Receive all checks, expedite payments of invoices.

• Fill all time sheets for payroll

• Type all letters and quotes and custom papers for office.

• Mail out all invoices

• Arrange all month end registers and print same for records.

EDUCATION

Alfred Barrow County Secondary School, Barrow-in-Furness, England

• GRADE 13 COMPLETED

• CSE'S & GCE Diploma's

REFERENCES

Judy Rugole – Supervisor, CIBA Vision. 905-***-****

Barbara Furlong Supervisor, CIBA Vision 905-***-****



Contact this candidate