Customer Service Assistant
Resume:
Dynamic Administrative Associate with demonstrated expertise in Customer Service and Company Administrative Support
QUALIFICATION SUMMARY
I have 7 years experience in administrative jobs with training in Management and Customer Service. I am proficient in Microsoft Office, Outlook, Oracle, Quickbooks and I type 64 WPM. I am a fun, outgoing employee who likes to do my best on every task. I am a quick learner, easily adapt, and strive to go above and beyond.
EMPLOYMENT HISTORY
Sweda USA, City of Industry, CA
Data Entry Clerk
5/2011 - Present
Entering customer orders into Oracle, working closely with other departments to solve customer concerns, attaching artwork.
Receptionist
3/2011 - 5/2011
Answer phones, Greet guests, sort emails, help in Warehouse, order stock, schedule meetings, make travel arrangements, help with admin work, faxing, and more.
Major Accomplishment: Promotion from receptionist to Data Entry Clerk in 2 months.
2G Digital Post, Burbank, CA
Executive Assistant
1/2011 - 3/2011
Check emails, answer phones, schedule trips, schedule meetings, run errands, greet guests, assist in meetings, assist in projects, order stock, manage departments, conduct interviews, etc.
HR/Accounting Lead
1/2011 - 3/2011
Accounts Payable, Accounts Receivable, Hiring, Employee Terminations, Legal Documentations, Audits, W-2 forms, new client set up.
Virtual Assistant
8/2010 - 12/2010
Sort email, write summaries, fax, copy, answer phones, xerox
Major Accomplishment: Got promoted from Receptionist to HR lead to Executive Assistant. Employee of the month for January
CVS/Pharmacy, La Crescenta, CA
Assistant Manager
7/2007 - 9/2008
Assist customers, manage cashiers, re-shelve, order stock, do returns, make inventory reports, monitor theft
Sales Associate
7/2005 - 6/2007
working in all departments, restocking, checking inventory, cashiering, customer service, etc
Major Accomplishment: Certified Customer Service Specialist. Employee of the month twice
Glendale Community College, Glendale, CA
Executive Assistant
9/2006 - 1/2007
Sorted music, xeroxed, mail, greeted guests, travel arrangements, answered phones, scheduled meetings, filed, etc
EDUCATION
Working towards MA in Marriage and Family Therapy - National University , La Jolla, CA
2010
B.A in Liberal Studies - Cal Poly Pomona, Pomona, CA
2007 - 2010
AA in English - Glendale Community College, Glendale, CA
2005 - 2007
La Canada High School, La Canada, CA
2005
References
Zachary Willms
Software Engineer
Curtiss Wright Controls
665 N Baldwin Ave
Industry, CA 91764
Celeste Noreen
Scheduling
2G Digital Post
280 E Magnolia Blvd
Burbank, CA 91502
Deborah Rogers
Accounting Manager
2G Digital Post
280 E Magnolia Blvd
Burbank, CA 91502
Xina Kingshill
Co-Owner/Vice President
National Pension Services
620 West Foothill Blvd
Monrovia, CA 91016
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