Efficient & Hard working

Michelle Kearly

North Las Vegas, NV *****

701-***-**** cell

*********@*****.***

Objective

A challenging position as an Admin/Office Assistant at a growth-oriented firm, which will allow me to both further utilize my skills and acquire new abilities

Skills • Processed orders by computer for merchandise received by phone.

• Informed customers of unit prices, shipping dates, and total costs.

• Received and followed through on customer service complaints.

• Entered data into computer quickly and accurately.

• Excellent customer service and phone skills.

• Training in Windows, Word, Outlook, and Excel.

• Called business persons for fundraising.

• Document Control

• Opened and processed gas payments on several machines.

Job Experience

SW Gas Corporation Remittance & Processing

Las Vegas, NV 1/10 to 7/11

Working a temporary position through PrideStaff at SW Gas in the payment processing dept. Where I was trained on 4 machines that open mail & process payments from 3 states, plus data entry.

KHS&S Contractors Inc Site Admin Assistant/Document Control

Las Vegas, NV 2/08 to 2/09

Assisting with manpower and turning in of payroll, purchase orders, responsible for logging and distributing all incoming documents. A lot of scanning and electronic filing.

AppleOne Employment Agency Temp Staff

Las Vegas, NV 11/07 to 2/08

Worked and filled in as a temporary worker until they found me a temp to hire position, which I took.

Cary Insulation of Delaware Office Assistant

Dover, DE 12/06 to 07/07

Responsible for answering phones, entering proposals, entering work tickets, entering purchase orders, did certified payroll for a few jobs & filed.

PepsiAmericas Customer Sales & Service Agent

Fargo, ND 07/03 to 06/06

Maintained Pepsi customer accounts, to get their orders for delivery, creating support cases to Plants. I provided product knowledge and customer service. Also worked in Service dealing with Service Technicians and customers with equipment down.

Kelly Services Temp Staff

Fargo, ND 10/02 to 07/03

I worked at Noridian in the EDI dept. mainly doing research on multiple computer screens. Preparing documents to be scanned.

Teamsters Bingo Supervisor

Fargo, ND 07/01 to 05/04

Bingo worker responsible for verifying bingo’s, collecting money and having correct amounts. I was a shift supervisor.

Express Personnel Services Temp Staff

Fargo, ND 01/02 to 09/02

A long term temporary position in helping Multi-Tech structure Service Manuals, Operation Manuals and other letters for Bobcat Ingersoll-Rand for internet access of these manuals in Adobe Framemaker.

Independent Floor Installation Self Employed

Harwood, ND 10/99 to 06/01

Floor Installers Assistant Responsible for tack stripping and padding.

Swanson Health Products Telephone Rep

Fargo, ND 01/90 to 10/99

Inbound Call Center Representative Received inbound calls for customer orders, entered orders into the computer system and performed customer service with an average of 100 plus calls per day.

Volunteer Experience Volunteer experience with a local food bank program.

Education Fargo South High

Fargo, ND Diploma

CHARISM ComputerWorks Training Program

Trained in Windows, Word, Outlook, Excel & Power Point

Fargo, ND 07/01 to 09/01

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