JOYCE L. MUHAMMAD
Aurora, Co *0010
OBJECTIVE: Seeking a telecommuting position that will fully utilize diversified experience and a willingness to assume greater responsibilities and challenges, as well as use the knowledge and understanding, acquired through experience in both small business and brokerage firm environments, while gaining opportunities for professional advancement and growth.
EXPERIENCE:
2002-2005 A.B.I. HAULING DENVER, CO
Administrative Assistant/Secretary
• Assisted with drafting business proposals for potential partners and investors
• Generated and maintained budget reports/Accounting
• Answered phones & scheduled appointments
• Provided general clerical support including ordering and maintaining office supplies; filing, faxing, photocopying, and data entry
1996-2002 MERRILL LYNCH ENGLEWOOD, CO
Priority Service Representative
• Team Leader/Trainer
• Received a high volume of in-bound calls
• Activated/Terminated Consults accounts
• Acted as a liaison for Money Managers and Financial Consultants
• Processed stock trades in 401K accounts
EDUCATION:
1993-1995 COMMUNITY COLLEGE OF DENVER
Associate Degree- Accounting
SKILLS: Knowledgeable of Microsoft Word, Excel, Outlook & Internet /Light knowledge of PowerPoint, & Access/Strong communication and Organizational Skills/Ability to work independently, solve problems, and make decisions/Willingness to take instruction/Great telephone skills and office etiquette
REFERENCES AVAILABLE UPON REQU