Project Manager Customer Service
Resume:
DWAYNE HUGHES RCDD
***** ****** **** ****** **********, La 70733 225-***-**** **************@*****.***
Summary Of Skills:
A highly accomplished, dedicated, and disciplined telecommunications professional with over 16 years of valuable
experience seeking to contribute and grow with a dynamic progressive and innovative organization. Recognized as a team
player and a performer, consistently completing assignments on time and under budget. A troubleshooter able to
effectively and efficiently resolve issues and meet and achieve challenging goals and objectives. Direct and decisive leader
with a “hands-on” management style. Results-oriented individual with an exemplary track record of success in safety and
regulatory compliance, quality control, customer service, and operations installation, maintenance, and repair.
Core Strengths:
Office Management
Teambuilding & Supervision
Staff Development & Training
Budgeting and Scheduling
Report & Document Preparation
Spreadsheet & Database Creation
Quality Control
Diagnose/Troubleshoot Problems
Process Control/Improvement
Fiber Optic/Copper Splicing
Infrastructure Design
Inventory Management
Experience:
GM Cable Contractors Inc. Baton Rouge, La
2000 to Present
General Manager, 2002 to present
Fiber Optic Director, 2000 to 2002
Promoted during 11-year tenure with GM Cable Contractors.
Oversee the day to day operations of al departments within the company (100 + Employees)
Accountable for the back office work including but not limited to bidding, as built drawings, closeout
documentation, and billing
Design, bid, coordinate and oversee select accounts across the Southern region
Design, bid and implement large scale EOC (Emergency Operations Center) and conference room A/V
projects
Com-Net Services
1998 to 2000
Project Manager
Coordinate jobs between the costumer and field supervisors
Responsible for overseeing multiple jobs across the state of Louisiana
Accountable for the back office work including but not limited to bidding, as built drawings, closeout
documentation, and billing
DWAYNE HUGHES RCDD
18447 Aydell Lane French Settlement, La 70733 225-***-**** **************@*****.***
Education:
BICSI
Designing Telecommunication Distribution Systems DD102
Telecommunication Distribution System Review DD200
Cable Plant Design OSP110
Telecommunication Project Management Program PM125
Corning Cable
Fiber Optic Installation Training TS-Lane-400
Fiber Optic Engineer TS-FSD-400
Pelco
Endura 2.0 System Technician
Endura 2.0 System Design
Vender Certification
Lucent Fiber Optic
Hubble Cabling
ADC
Avaya
Belden CDT
Panduit
Amp
NTT Fiber Optic
Fluke Networks
Dedicated Micros DVR
RTI A/V Remote Control Systems
Polycom
References:
Belinda Edge
BASF
*******.****@****.***
Kevin McVicker
Graybar
Larry Curtis
GM Cable Contractors Inc
*****@*******.***
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