HR Manager/Recruiter
Resume:
Jenisel Jordan, SPHR
San Francisco, CA 94110
Purpose and Mission
I collaborate with and guide employees to mobilize beyond their own needs and effect positive change to further the organization as a whole.
* Partner with company stakeholders and employees to proactively create a learning organization
* Spearhead the process of establishing and leveraging innovative business values and goals
* Empower employees to actively take part in the organization by participating on culture/values teams where they play a key role in the success of the company
* Prepare managers to embrace the responsibility and take ownership of leading, developing and coaching employees to assure the success of the organization
* Advocate to always have in place best in class operational HR systems that align with the business strategy and result in the attainment of desired objectives
Related Areas of Knowledge
* Employee Relations/Performance Management
* Human Resources Information Systems (HRIS)
* Internal Controls/Audits/Policies
* Health and Welfare Implementation/Management
* Compensation Analysis/Counseling
* Leaves of Absence/Employment Laws
* Talent Acquisition/Workforce Planning
* Reduction-in-force Planning/Implementation
Work Experience
Onyx Pharmaceuticals, Emeryville, CA 2009-Present
Public biopharmaceutical company committed to improving the lives of people with cancer.
Manager, Human Resources November 2009 - March 2010
Partnered with the Human Resources team to execute a reduction in workforce for the restructuring of the Onyx and Proteolix organizations. Responsible for the transitional activities of existing Proteolix Human Resources processes to continuing Emeryville Human Resources team members. Recognized by the CEO and the Vice President, Organization Development/Human Resources as an integral partner in fostering the company culture of One Onyx and for effectively counseling former Proteolix employees how to be successful in the new combined organization.
Proteolix, South San Francisco, CA - Biotechnology startup 2007-2009
(acquired by Onyx Pharmaceuticals, November 2009)
Manager, Human Resources January 2009 - November 2009
Senior Human Resources Generalist October 2007 - December 2008
Administered the daily operational Human Resources activities. Ensured company acquisition of top talent by proactively recruiting, sourcing, hiring and on-boarding qualified new employees. Supervised the temporary Human Resources Assistant.
Accomplishments:
* Created or revamped existing human resources processes and reporting tools to streamline communication to management, employees and project stakeholders.
* Served in key role in the development and ongoing administration of the company's compensation guidelines. This allowed for consistent, measurable guidelines for hiring, promotions and dual career pathing. Responsible for understanding and recommending changes to the internal job leveling and position hierarchy. Drove the annual submission process of company Total Rewards data into the Radford Life Sciences compensation survey.
* Routinely called upon to manage sensitive or challenging issues, including coaching managers on the processes required to expertly document/conduct performance improvement concerns/plans. Audited completed annual performance evaluations to ensure employee development and coming year goals were satisfactorily established.
* Developed a limited HRIS within MS Excel that was instrumental in precisely transferring employee information to the new HRIS vendor upon initial implementation setup. Drove the shape and scope of the functional implementation activities of the ADP Human Resources modules for the ADP-HRB (HRIS) system.
* Managed the Proteolix benefits program and continually evaluate industry health and welfare standards. Worked with the benefits broker to shape renewal rates while successfully enriching employee benefits; culminating in minimized cost increases to both employer and participants. Managed the annual open enrollment process.
* Partnered with the Vice President, Human Resources to manage a 30% reduction in workforce (RIF) including the preparation of all required human resources paperwork and participated in RIF coaching sessions for managers. Conducted Proteolix career transition services, helping displaced employees reshape their resumes to highlight their experiences and provide career counseling.
* Participated in Proteolix due diligence activities for potential science collaborations and the eventual company acquisition by Onyx Pharmaceuticals.
* Recognized as a top performer, resulting in promotion at first annual performance review cycle.
Dolby Laboratories, San Francisco, CA - High-tech consumer products 2004-2007
Benefits Coordinator (Specialist)
Responsible for the day to day administration of the health and welfare plans. Acted as the primary contact with employees and conducted confidential benefits counseling. Developed relationships with benefit vendors to ensure employees concerns were resolved promptly. Drove the annual open enrollment process.
Accomplishments:
* Championed the idea and successfully organized the first annual onsite Health and Wellness fair aimed at reducing company expenses to cover health care costs due to the partially self insured company plan.
* Responsible for new employee on-boarding, selected to deliver the weekly policies and benefits orientation in addition to organizing the quarterly Dolby culture/history/products centric orientation presented by senior executives to educate new domestic/international employees.
* Developed the benefits administration desk procedures and other documents needed for SOX compliance.
* Processed over 250 employee stock option exercises in the three days leading up to the company IPO.
* Actively participated in enhancing the employee health & welfare benefits; educated management and participating employees of necessary changes to existing plans.
* Participated in the design and implementation of the PeopleSoft HRIS from the former Ceridian HR system.
HR Solutions Staffing, San Francisco, CA - Staffing agency 2003-2004
Human Resources Generalist/Benefits Coordinator (various assignments)
Participated in the day to day administration of the clients Human Resource functions, including recruitment, on-boarding and employee relations. Acted as the primary point of contact for employees health and welfare plans; resolved employees concerns and provided first-class customer service. Served as a temporary Benefits Coordinator with Dolby Laboratories prior to conversion into a full time employee with the company.
printChannel.com, San Francisco, CA - High-tech software startup 2000-2002
Human Resources Generalist
Human Resources management including full cycle recruitment, on-boarding/off-boarding, employee relations, performance management, benefits selection, open enrollment and policy development. Supervised the Receptionist and temporary Office Manager.
Accomplishments:
* Developed and implemented previously non-existent human resources processes at emerging start-up.
* Changed the initial perception when I came aboard that the human resources department was purely an administrative function to that of a partner role that brings value to the company. Built relationships with managers and gained an understanding of project deliverables enabling me to make recommendations on appropriate staffing levels and reporting matrix.
* Routinely coached new managers on their management soft skills and increased their own confidence in their management ability by simulating performance improvement feedback sessions.
* Managed a 70% reduction in force, including the preparation of all required human resources paperwork. Coordinated payroll and COBRA activities with outside vendor.
Canon Business Machines, Costa Mesa, CA - Consumer products 1999-2000
Senior Human Resources Assistant
Talent Tree Staffing, Brea, CA - Staffing agency 1998-1999
Human Resources Assistant (The Capital Group)
Education, Credentials and Affiliations
* BA, Political Science, California State University, Long Beach
* SPHR, Professional in Human Resources, Human Resources Certification Institute
* PHR, Professional in Human Resources, Human Resources Certification Institute
* Member, Society for Human Resource Management (SHRM)
* Member, World at Work ñ Total Rewards Professional Association
* Member, Northern California Human Resource Association (NCHRA)
* Member, Biotechnology Human Resource Network (BHRN)
Additional Information
Pro Bono Consultant – Taproot Foundation. The organization matches business professionals providing pro bono talent in the areas of marketing, technology, human resources, design and strategy fields to nonprofit organizations working to improve society.
Former Board Member – Episcopal Community Services San Francisco. The $17 mm annual budget serves over 6,000 people of the city’s low-income community by conducting employment skills re-training, operating 24hr homeless shelters and managing low income housing facilities for individuals, families, and seniors.
Volunteer – Habitat for Humanity, Greater San Francisco and New Orleans Area affiliates
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