Metallurgist

STEVE RICHARDSON

***** ***** **** **********, ** 48111 734-***-**** **********@*****.***

INNOVATIVE, HARD-WORKING AND TECHNICALLY SKILLED MANAGER AND ENGINEER with a successful background in manufacturing seeks a position where more than 17 years of experience in the areas of management, sales, quality assurance, engineering, process design and product launch can be used to the benefit of an organization.

KEY SKILLS

• Team-building and Staff Supervision

• Business Forecasting & Strategic Planning

• P&L Management & Budgetary Direction

• Expense Planning & Margin Improvement

• Service, Satisfaction & Results Oriented • Cost Estimating

• Customer / Vendor Negotiations

• Facility Start-up & Shutdown Experience

• Union Avoidance Experience

• Creative Troubleshooter

PROFESSIONAL EXPERIENCE

Bodycote Thermal Processing, Canton, MI 1994 – Present

Tier one automotive, agricultural and aerospace supplier: $500 million annual sales

General Manager, 2006 to Present

Manage 3 direct reports and 7 indirect reports in the production, scheduling, maintenance, quality assurance, sales, estimating and accounts receivable departments. Define and manage key process indicators including; daily sales, accounts receivable, people cost, customer concerns, quotation response time and customer feedback on a daily basis. Oversee project management to ensure proper first time launch.

Key Results:

• Improved EBIT from 7% to 21% during 2009 economic downturn. Cut cost and changed sales strategy to win new work. Focused on equipment utilization and customer service.

• Obtained TS-16949 certification within 12 months of start date; 6 months ahead of schedule.

• Improved communication within the facility via daily meetings with the department heads and employees.

• Renegotiated payment terms with vendors from Net 30 to Net 60 days improving cash flow.

• Reduced A/R over 60 days from > 20% to less than 5%.

• Increased customer satisfaction from 76% to 93%.

• Impeccable Safety Record - No reportable incidences or lost days for 8 consecutive years.

Assistant General Manager 2004 - 2006

Managed production and quality assurance departments. Project manager for all new product launch with automotive OEM's. Extremely familiar with Ford and GM management systems.

Key Results:

• Successfully launched multiple projects with various OEMs increasing sales by 40%.

• Worked with company legal department to develop a strategy prevent union takeover of facility. Educated employees of their rights and what they could expect within a union environment.

• Performed cost estimating function for all customer RFQ packages. Generated 250 – 450 quotes per year. Followed up with customers to determine if any revisions were required and how we compared to our competition.

Quality Manager 1998 - 2004

Managed 7 metallurgical technicians on three shifts. Project manager for all new product launch with automotive OEMs. Management Representative for 3rd party assessments.

Key Results:

• Wrote quality manual. Held meetings with staff members to generate policies, procedures, work instructions and forms. Held weekend computer training sessions with employees to teach them how to use access the quality manual.

• Obtained QS-9000 and ISO-9000 registration. We were one of the first 75 companies in America to obtain QS registration.

• Integrated APQP documentation, corrective action reports and quotations into a single Microsoft access database.

• Successfully championed the launch of over $10M in new sales to the automotive OEMs over this period.

• Held regional seminars to teach off site quality managers the proper techniques for problem solving within a manufacturing environment. Introduced them to methodologies such as 8D, 5 Why, Is / Is-Not.

• Received many complements from customers regarding the thoroughness of corrective actions. Received an award for best corrective action during a supplier conference at a customer facility.

Laboratory Supervisor 1994 - 1998

Managed 7 metallurgical technicians on three shifts. Designed tooling and error proofed fixtures to improve induction process performance.

Key Results:

• GD&T experience with automotive and military components.

• Obtained ISO-9000 & QS-9000 Lead Auditor Certification.

• Created a Microsoft Excel workbook to house all PPAP documentation.

• Created a Microsoft Excel workbook to house all process documentation including PF, FMEA, CP, Setup Data & Inspection Sheets. Macro-linked the specific steps to eliminate revision mistakes between each document. This documentation method eliminated the use of 4 other software systems.

EDUCATION

MICHIGAN TECHNOLOGICAL UNIVERSITY – Houghton, MI

BS, Metallurgical Engineering, 1994 GPA: 3.7 / 4.0

TRAINING

Karrass Negotiation Lean Manufacturing Green Belt 5S Situational Leadership 2

MS Office (Word, Excel, Access, PowerPoint) Statistical Process Control

734-***-**** **********@*****.***

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