Manager Security

LUTHER "GLENN" BREWER

***** *** **** ***** • San Antonio, TX 78245 • 210-***-**** (M) 210-***-**** (H) • ******.******@***.***

Summary

Primary Skills – Information Security, Customer Support, System Administration and Help Desk

• Active TS-SCI Security Clearance

• Experience troubleshooting hardware issues and replacing hardware on both

desktop and laptop PCs

• Experience installing software, patches, updates on Desktops, Laptops, Servers

• Experience troubleshooting basic network, software, printing problems

• I am an experienced and talented IT specialist who knows how to apply fundamental concepts, procedures, and policies in all areas of information technology.

• I have wide experiences in using PCs, databases and operating systems.

• I have a great sense of responsibility and possess leadership qualities that allow me to work and communicate with both my team and the management to coordinate and support IT projects.

• I am innovative, creative and inquisitive, which allow me to delve deep into the mysteries of information security and system administration and come out with a better understanding of their role in the whole computer landscape.

• I have a Masters’ Degree in Information Technology/Management from the University of Phoenix

• Currently pursuing second Masters’ Degree in Cyber Security and Information Assurance.

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Professional Experience

AF ISR Agency Deputy Enterprise CISO – Lackland AFB TX Jun 2011 to Feb 2012

• Handles issues and challenges in support of the AF JWICS Chief Information Security Officer (CISO) and the AF JWICS Enterprise Network.

• Provides technical security guidance to the Information System Security Managers (ISSMs) and Information System Security Officers (ISSOs) of the AF JWICS Enterprise Service Centers. Authors and implements policy and procedures in conjunction with the migration of le Selects and applies appropriate guidelines using individual judgment to provide security direction to IA professionals within the AF JWICS Enterprise and higher headquarters.

• Assess complex security technical situations and author, staff, and sustain appropriate security documentation for the Enterprise, leveraging Air Force wide IA subject matter expertisegacy systems and networks into the AF JWICS enterprise.

• Coordinate, facilitate, and conduct meetings and workgroups to develop, revise, and provide Enterprise Security Management solution recommendations for Intelligence Community (IC) leadership.

• Coordinates the deployment of ESM tools and techniques throughout the enterprise with MAJCOMs, centers, and Agency.

• Develop Strategic Plan for Technology needs with consultation for site leads, Information

Technology/Assurance managers and AJWICS Program Manager. Responsible for assessing the program management office comprehensive requirements and working with AF sites to find creative solutions.

• Plans and prioritizes projects and maintenance functions of AFJWICS IT Program Management office.

DoDIIS Information Assurance Manager – US Army South, Ft Sam Houston July 2010 to May 2011

• Conducted Certification and Accreditation (C&A) system and application Authorities to Operate (ATO), through both DITSCAP and DIACAP, on legacy, Research Development Test and Evaluation (RDT&E) and Army/Air Force Intranet JWICS networks.

• Hands-on security experience with the following FISMA C&A processes: System Security Authorization Agreement (SSAA) development, Concept of Operations (CONOPS) development, System Rules of Behavior development, Security Test and Evaluation (ST&E) from both a documentation (i.e., Security Requirements Traceability Matrix (SRTM) and overall risk assessment plan construction) and a technical (vulnerability scanning and analysis) standpoint, Incident Response planning, SDLC planning, DIACAP transition planning, Contingency, Disaster Recovery, and Continuity of Operations (CP/DRP/COOP) planning, Project of Action and Milestones (POA&M) development and execution as well as conducting Privacy Impact Assessments.

• Familiar with the following security-centric products: McAfee and Norton Anti-virus/Ad-aware, Retina, Host-Based Security System (HBSS), Defense Information Systems Agency (DISA) Field Security Operations (FSO) Gold Disk and Security Readiness Scripts (SRRs).

• Comfortable giving impromptu and planned oral presentations to small, medium and large sized audiences

• Carrying out the risk assessments and performing security configuration reviews

• Comprehending system test, evaluation and system categorization as well as participating in client interviews as part of the risk assessments process

• Developing the security system plans, Memorandums of understanding as well as analyzing the reports of the project work

• Reviewing existing C& A Packages for totality and compliance as well as organizing the meeting programs for team members

• Prepared report on project work and evaluated it for positive results

IT Specialist (Network Services), Air Force Manpower Agency Jan 2010 to Jul 2010

• Managed the planning, analysis, acquisition, design, development, implementation, quality assurance, configuration, installation, integration, maintenance testing, operational integrity, and/or management of networked systems for the transmission of information in voice, data, and/or video formats.

• Tracked and manually installed network security patches and ensured mitigation of IAVA vulnerabilities.

• Accomplished risk analysis, accreditation, and certification packages.

• Implemented new network operating systems hardware/software and develops agency wide network operating procedures.

• Analyzed LAN utilization statistics through data collection and performance measures to ensure the smooth, reliable, and robust operation of LANs to include classified and unclassified networks.

• Coordinated LAN installation, maintenance, troubleshooting, and reviews, evaluates, and fine-tunes components such as hubs, switches, and routers to achieve peak efficiency within the overall network connectivity.

• Assisted in the development, configuration, installation, and maintenance of network systems to include the LAN.

• Configured Oracle business suite applications onto Personnel workstations in order for personnel classifier to maintain connectivity with Citrix server.

• Provided information technology guidance related to system problems, new/ emerging technologies, IT and administrative policy requirements, technical and administrative processes, etc. to IT Specialists and end users worldwide

Information Technology Specialist, Defense Logistics Agency May 2007 to Jan 2010

• As the Organization’s Level II helpdesk support, monitored the Customer Support Tracking Software (Remedy) queue, reviewed requests for IT hardware/ software/systems services transmitted to the Technical Support Team via phone, fax, internet/intranet and email requests, and coordinates the scheduling, response and resolution of assigned Service Requests.

• Assisted staff in Group Office and remote locations with technical support of desktop computers, applications and related technology

• Utilized Dameware remote assistance software tool in conjuction in supporting specifications, installation and testing of computer systems and peripherals

• Done duty as front line support technician for more than 300+ end users.

• Responsible for delivering support through telephone, desk-side visits and email.

• as communicator between two teams.

• Serves as a recognized technical authority regarding client-based IT applications and ensures PC maintenance and end user support.

• Use PC-Duo remote control solution in support of Lotus Notes, Microsoft office and other applications.

• Done other duties as assignedI was responsible for installing, maintaining, and operating of the company’s multi-user computer system.

• I communicated regularly with users, providing set-up and follow up support for the LAN and WAN system.

• I handled the implementation of virus protection software.

• I was in charge of maintaining computer equipment such as printers and workstations. Administered the requests for the remote access to the corporate Network as well as the network resources.

• Experienced in implementing, monitoring and troubleshooting the following operating systems and devices: Microsoft XP Workstation, Microsoft Vista Workstation / Server, Windows 95/98, Windows 2000 Workstation / Server, CISCO firewalls, switches, and routers.

• Expert with BMC Remedy Software Application in an Enterprise Help Desk Environment.

• Prepared monthly and special reports for consideration by Directorate operating officials regarding the numbers and types of Service Requests received and Service Calls completed

• Managed, monitored, configured, secured and accredited all network and anti-virus servers and client communication systems. Installed DoD authorized images on servers and workstations in conjunction with utilizing backup capabilities to save and retain network data.

Supt Information Systems and Personnel Management, Directorate of Plans, Requirements & Programs,

HQ. Air Education and Training (AETC), Randolph AFB, TX Oct 2002 to Apr 2007

• Developed and maintained service orient mission and attitude within the Directorate.

• Assist staff with the installation, configuration and ongoing usability of

desktop computers, peripheral equipment and software.

• Works with vendor support contacts to resolve technical problems with

• desktop computing equipment and software.

• Ensure desktop computers interconnect seamlessly with diverse systems

including associated validation systems, file servers, email servers, computer

• conferencing systems, application servers and administrative systems.

• Works with procurement staff to purchase hardware and software.

• Assesses functional needs to determine specifications for purchases

• Orders computer supplies

• Maintain telephone system

Chief Communications and Information, 68th Information Operations, Brooks AFB, TX Oct 2001 to Oct 2002

• Managed a full range of computer operations programs, including systems procurement,

configuration, repair installment and maintenance issues.

• Directed help desk support for 68 end-users. Served as a primary liaison between Network Control

and System Administrators. Provided OJT training to Workgroup Managers and endusers.

• Program manager for the Functional Area Records Management (FARM) program pertinent to

publications and forms initiatives. Successfully streamlined the unit's database.

• Originated a groundfloor Base Information Transfer System Document Security course.

• Procured and installed computer equipment for the network training laboratory, giving the unit the

ability to simultaneously train 113 personnel.

Workgroup Manager, Headquarters, Air Intelligence Agency, Lackland AFB, TX Aug 1998 to Oct 2001

• Analyzes system shutdowns/software defects and collaborates with the cognizant IT manager to

recommend replacement/modification and safeguard existing systems hardware, software and

automated information.

• Managed a full range of computer operations programs, including systems procurement,

configuration, repair installment and maintenance issues.

• Conducts analysis to define the size of proposed modifications, considers parallel

requirements/potential impact on related processes, etc., and recommends remedial action(s) while

avoiding duplication of efforts among the quad-commodity mission in organizations worldwide.

EDUCATION Master of Information Systems/Management, University of Phoenix, 2007

Bachelor of Arts in General Studies / Psychology, Northeast Louisiana University, 1985

Associate of Applied Science in Information Resource Management, 1993

Community College of the Air Force

Graduate, Air Force Senior NCO Academy, NCO Academy, NCO Leadership School

SPECIALTIES

Computer Skills: ITIL V3 ; Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer-Security (MCSE), Microsoft Office, Remedy Helpdesk Software, Microsoft Certified Desktop Support Technician, Microsoft Certified Professional, CompTIA Security+ Certified Professional, A+ Certified Professional Technician and Network+ Certified Professional, Windows XP/Vista/7 OS, Server 2003, Adobe Acrobat, ArcSight Enterprise Auditing Solution, Lumension Device Control Management software.

MILITARY U.S. Air Force, E-7 Master Sergeant, Information Management Superintendent, Retired 2007

ACTIVITIES Member of Kappa Alpha Psi, Fraternity

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