Area Sales Manager

SENIOR VICE PRESIDENT OF RETAIL SALES - AREA SALES MANAGER

Goal-driven, well-accomplished executive encompassing broad experience in operations management, sales and marketing, customer service, public relations, and negotiations.

> Highly knowledgeable of all practices, procedures, services, and products used and offered within assigned territories. Adept at utilizing successful sales methods and strategies.

> Recognized as an efficient manager and team player that generated significant revenue growth and effectively motivated personnel to provide superior customer service and increase in productivity.

> Known for the ability to identify continuous change actions to reduce cost, enhance quality, and increase margins. Proven talent in identifying and resolving problems proactively, controlling costs, automating systems, and delivering efficiencies.

> Accustomed to establishing and maintaining productive relationships with leading decision makers, and skilled at developing long-term relationships with clients, generating loyalty above and beyond sales relationship.

CONSULTATIVE SALES

CUSTOMER SERVICE / CLIENT MANAGEMENT

PRODUCT MANAGEMENT & MARKETING

MARKET RESEARCH & ANALYSIS

PROFITABILITY IMPROVEMENT

OPERATIONS MANAGEMENT

PORTFOLIO MANAGEMENT

STAFF TRAINING AND MOTIVATION

PORTFOLIO GROWTH STRATEGIES

CAREER BACKGROUND

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URBAN TRUST BANK - ORLANDO, FL

SENIOR VICE PRESIDENT OF RETAIL SALES 2007-PRESENT

Highlights: Instrumental in deposit growth of $150 million in new deposits and growing fee income of $500 thousand from 2007 to 2008. Organized and upheld In-Store branch network, and build up 15 in-store branches from conceptualization to project completion.

- Act as bank representative within professional, business, and community organizations in order to support bank services.

- Spearhead retail-banking operations on a daily basis, as well as operations, sales, and training of the entire department.

- Oversee and coordinate activities of assigned programs including sales, operations, and electronic financial services. Design and develop the Retail Branch Banking Incentive program.

- Administer staff of 80 employees and monitor In-Store banking sales behaviors and activities. Ensure that all significant improvements in line with productivity are attained by the personnel.

- Competently identify methods and procedures to perform Human Resource programs; participate in interpreting policies and practices.

- Conduct and facilitate management studies as well as training intended for District Operation Manager and four Area Managers.

- Plan and set up workload and budget estimates for operations.

- Conceptualize plans to develop programs, operations, and financial activities.

U.S. BANK - LAS VEGAS, NV

VICE PRESIDENT | DISTRICT SALES MANAGER 2002-2007

Highlights: Productively increased sales in Las Vegas market from $23 million to $113 million in loans, including deposits from $56 million to $192 million over five years. Significantly increased Net Contribution from $4 million in 2002 to $14 million in 2006 totaling a $46 million in net contribution in five years. Drove Las Vegas In-Stores to be named as District of the Year for 2005 for beating out 32 other In-Store districts. Added more than 25,000 new checking accounts on the books.

- Oversaw daily sales activities and organized sales distribution by instituting sales territories, quotas, and goals.

- Trained, administered, and helped 22 In-Store Branch Managers to enhance their productivity.

- Instigated sales campaigns to attain company goal.

- Restructured and improved Las Vegas Sales market for U.S. Bank.

U.S. BANK - CLEVELAND, OH

BRANCH MANAGER 1998-2001

- Managed the production and sales in compliance with company policies, principles, and procedures.

- Trained and directed six employees, and achieved significant improvements in their sales productivity.

- Promoted products and services in order to maximize market share.

- Spearheaded sales program to develop new sales opportunities through the use of sales aids, advertising, promotional programs, and field services.

LEONETTIS ON THE FALLS - CHAGRIN FALLS, OH

BRANCH MANAGER 1993-1998

Highlight: Instrument in augmenting sales from 20% to 30% successively.

- Assumed all administrative and human-resource duties such as recruiting, facilitating training, and monitoring performance of new employees, as well as inventory, ordering of food and equipment and supplies.

- Ensured customer satisfaction and retention by providing high-end customer service at all times.

- Produced innovative and original menus with the help of the chef.

- Encouraged employees to work as a team and conducted one-on-one training to key personnel.

EDUCATION

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PROGRAM IN RETAIL BANK MANAGEMENT, Graduate School of Retail Bank Management

MAJOR IN BUSINESS MANAGEMENT, Cleveland State University – Cleveland, OH

PROFESSIONAL TRAINING

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Certified Sales Coach, Store Banking training

Small Business training

AWARDS AND HONORS

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Top Sales District: 2004 and 2005 | Top District Manager South Region 2005, U.S. Bank

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