e-commerce, internet, content management, web development, web design

Kyle Alan Scarborough

Summary

I am seeking a full time, permanent position in an established company that I may grow with.

I have a versatile background including experience in Business Marketing and Sales, Multimedia Communications, and Information Technology. I have worked in administration and customer service, as well as supervisory and training roles.

Experience and Skills

Professional Qualities

• I am productive with a strong work ethic, dedicated to the planning, development, and implementation of short and long-range goals.

• I am organized and able to coordinate multiple projects, prioritizing tasks to meet deadlines, while maintaining attention to detail.

• I work well independently or as part of a team, in order to create a positive and cooperative work environment.

• I am service oriented and able to communicate effectively with clients, seeing to their specific needs and exceeding their expectations.

Office Equipment

• VOIP/ Telecom, Document Imaging (Scan, Copy, Fax), Laser and Ink Jet Printing

Operating Systems

• Windows (2000, XP, Vista), MAC (OS X), UNIX

Software Proficiency - including but not limited to:

• MS Office

• Adobe Acrobat Pro

• QuickBooks

• Adobe CS3

Language and Protocol - knowledgeable in:

• TCP/IP, DNS

• HTML, XHTML, CSS, HTML DOM

• XML, XSL, XML DOM

• JavaScript, AJAX, VBScript

• SQL

Education

1992-1994

University of California Berkeley, CA

• Undergraduate Studies / Art, Athletic Scholarship (Gymnastics)

2001

Vsoft Institute of Technology Houston, TX

• PC Technician

2001-2003

Houston Community College Houston, TX

• Video Production & Audio Recording

2009

Austin Community College Austin, TX

• Computer Science / Computer Information Systems

Certifications

2009

W3schools.com

• Certified HTML Developer, Certified JavaScript Developer, Certified XML Developer

Employment

2007-2009

myARCworld, Inc. New Braunfels, TX

Operations Manager (Operations / Production)

• Directed fulfillment / order processing and deployment

• Directed artists for creation of web, print, and promotional design

• Directed programmers on needs for web development

• Supervised proper procedure of customer service and sales departments

RESPONSIBLE FOR:

• Creating workflow processes and procedure

• The creation of both retail and commission based pricing structures

• Vendor Relations and conflict resolution

• Research and new product development

• Administration of company websites

2007

myARCworld, Inc. New Braunfels, TX

Business Consultant (Sales / Customer Service)

• Find leads through company resources, references, and networking

• Schedule appointments with prospective clients

• Make presentations to potential customers to close sales of myARCworld products and services

• Works closely with customers and staff to satisfy the customers needs

• Handle necessary administrative duties related to sales

• Install credit card terminals and other hardware

2006-2007

CLS Midwest Austin, TX

Service Technician I- contractor for Texas Gas Service

• Accurately record readings from all gas meters, per daily assignment, into handheld computer, and report any abnormal field conditions

• Corrosion protection and maintenance of gas meters

• Disconnection of service and meter set removal

• Make customer contact to maintain goodwill as needed

• Work outside in all weather conditions

• Operate and maintain company vehicle

2006

All Staff Services, Inc. Phoenix, AZ

Meter Reader- contractor for Southwest Gas

• Accurately record readings from all gas meters, per daily assignment, into handheld computer

• Maintain all company facilities and report any abnormal field conditions

• Make customer contact to maintain goodwill as needed

• Work outside in all weather conditions (temperatures in excess of 110*F)

• Operate and maintain company vehicle

2004-2006

CenterPoint Energy Houston, TX

Meter Reader

• Accurately record readings from all electric and gas meters, per daily assignment, into handheld computer

• Update route maps as needed

• Make customer contact to maintain goodwill as needed

• Work outside in all weather conditions (frequent rain)

A complete work history and references are available upon request.

Contact this candidate