Support Assistant
Resume:
WENDY BURDA
Clarksburg, MA ****7
cell: 413-***-****
email: ********@*****.***
Dear Human Resources,
I would like to be considered for the HR Assistant position that was posted on the internet. Throughout my employment career I have demonstrated an exceptional facility for meeting organizational objectives and demands. I am detail oriented and take pride in representing my employers, as well as myself, in a positive, professional manner. I am hard working, resourceful, able to leap tall buildings in a single bound, and capable of effectively multitasking in a fast-paced environment. My strong written and verbal communications, as well as diversified computer skills, would enable me to be a viable team member. I continually demonstrate respect and confidentiality as part of my criteria. My work ethics, personal accountability and eye for detail have been proven over my career. My salary would be negotiable. I am certain I would be a valuable asset to your team.
I am confident my abilities can meet your needs. I would truly appreciate the opportunity of speaking with someone personally. Thank you for your consideration. I look forward to hearing from you soon.
Sincerely,
Wendy Burda
WENDY BURDA
75 Carson Avenue
Clarksburg, MA 01247
cell: 413-***-****
email: ********@*****.***
QUALIFICATIONS: Bright, assiduous, adaptable individual with attention to detail. Knowledgeable in diversified computer software and applications. Excellent clerical and grammar skills. Continuously strive to expand knowledge and experience. Able to work effectively in teams as well as individually. Demonstrate high degree of personal accountability.
EDUCATION:
FITCHBURG STATE COLLEGE, Fitchburg, MA
Concentration on psychology
BERKSHIRE COMMUNITY COLLEGE, Pittsfield, MA
Liberal Arts
MT. GREYLOCK REGIONAL HIGH SCHOOL, Williamstown, MA
Graduated
EXPERIENCE:
CRANE & COMPANY/MANPOWER, Pittsfield, MA June 2009-Sept. 2009
E-Commerce Design & Support
Responsible for adding Crane & Co. product line to website for consumer use. Utilized Windows System SQL, Catalog Manager, Internet to post stationery, wedding, birth announcements, social items for customer-friendly internet sales. Given creative opportunity to design while adhering to Crane standards.
CRANE’S DESIGN SERVICES/MANPOWER, North Adams, MA Oct. 2008-Feb. 2009
ITG Support
Given all Crane security clearances for assisting in creating design of stocks and custom stocks for consumer orders as well as for database to be utilized by typesetting department using custom CATS program as well as for Hence database. Responsibilities included, but were not limited to, scanning and clean up of new fonts and/or artwork, prompt output and delivery of outsourced orders, assist in troubleshooting and maintenance of printers/image setters as needed.
Programs utilized: Adobe Illustrator, Fontographer, Photoshop.
PERIOD LIGHTING FIXTURES, CTPLF, Clarksburg, MA Oct. 2003-Sept. 2008
Office Manager
Responsible for exemplary customer service of high-end colonial lighting reproduction company. Maintain day-to-day operations interacting with architects/designers, wholesale and retail suppliers and business contacts both on the phone and in person. Consistently proven growth of new and repeat customers. Built solid business relationships by familiarizing myself with aspects of the client’s wants and needs. Represented the company by attending trade shows in Sturbridge, Boston, Virginia and Pennsylvania. Assisted president and designers on layout, spelling and content accuracy of catalogs, color charts and price sheets. Maintained production schedule. Responsibilities include editing, entering orders, run invoicing and credit card charges, phoning in and logging of payroll, bank deposits, posting accounts receivable/payable using Peachtree accounting software. Maintain high degrees of confidentiality and discretion with daily handling of sensitive customer and employee information
Share same responsibilities with colleague for sister company, Country Traditions Lighting. Provide high standards of customer service for wholesale only company. Predetermined strategies that were most productive in the best interest of customer needs. Responsible for payroll, accounts receivable/payable, ordering and maintaining supplies, sorting mail, compiling bank deposits, filing, answering phones, entering/faxing orders, and invoicing.
Programs utilized: Peachtree Accounting, Microsoft Word, Microsoft Excel, Microsoft Access, Internet
IMPRESS PRINTING, Pittsfield, MA Nov. 2002-Oct. 2003
Graphic designer
Sole graphic designer for small printing company. Responsibilities included all aspects of designing, typesetting, proofreading, editing, layout and output of correct plate specifications for pressroom of customer orders both in person, over the phone or via internet. Specialized in business cards, menus, wedding programs, posters, stationery, resumes, legal documents, brochures and newspaper ads. Often worked directly with pressmen to ensure a quality product in fast-paced, time-sensitive environment. Programs utilized: Macintosh based Quark Express, PageMaker, Illustrator, Internet
EXCELSIOR PROCESS & ENGRAVING, North Adams, MA 1981-2002
Composition Department
Division of Crane & Co. Large printing company specializing in personalized stationery, wedding invitations, wedding programs, business and social papers.
Duties included typesetting using Hence platform; a code intensive typesetting program. Edited customer copy for grammar and spelling, formatting copy to fit parameters of templates and design layout. Solely responsible for typesetting of price tabs for six of the Crane & Co. wedding and social albums. Expertly cross-trained in proofreading, pre-press layout, dark room operations, assisting in the metal etching department, and inspection of final products off the presses, maintaining Crane’s high standard of quality. Worked effectively in teams as well as individually in a time critical, fast-paced environment to achieve average 2-3 day turnaround time.
Programs utilized: Hence, PageMaker, Microsoft Word, Microsoft Works, Intranet
REFERENCES
Thomas Hazleton – 413-***-****, Bruce Goff /Williams Shop – 413-***-****,
Peter Greenlaw – 413-***-****
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