Kristina Cappiello
*** ******* *****, ******** *****, VA 23464 Phone:757-***-**** E-mail:*********@***.***
Experience
ADMINISTRATIVE OFFICE CLERK
Lowe’s Home Improvement, Virginia Beach, VA November 2006 to present
Prepares and maintains office records of various types such as invoices, bank reconciliation, daily business paperwork.
Picks up, receives, opens, sorts, and distributes mail to appropriate individuals or department.
Answers the telephone and refers callers / customers to appropriate personnel or department.
Monitors vault to ensure cash balances are correct and order a supply of cash to meet daily needs.
Assists in providing direction and support to associates.
Performs routine, miscellaneous clerical work.
RECEPTIONIST
Farmer’s Insurance, Virginia Beach, VA June 2006 to September 2006
Faxed, scanned, and copied legal documents.
Picked up mail, sort, and distribute.
Verified and entered data into the system.
Assisted customers with auto and homeowner’s insurance quotes and inquiries.
Generated insurance quotes and documented data through computer system.
BANK TELLER
PortAlliance Federal Credit Union, Norfolk, VA August 2005 to April 2006
Performed bank transactions.
Promoted and sold bank products.
Performed clerical tasks such as typing and filing.
Answered the telephone and assisted bank members with account inquiries.
SALES STORE CHECKER
Oceana Commissary (DOD), Virginia Beach, VA October 2002 to August 2005
Rang sales on cash register, received and verified payments.
Responsible for merchandising display and appearance of assigned areas.
Assisted in the cash office duties such as balancing and monetary pickup.
Education
Tidewater Community College Virginia Beach, VA July 2009 to December 2010
Pursuing an AA in Business Administration
Tidewater Community College Virginia Beach, VA August 2002 to May 2008
AA in Business Management, Cum laude
Kempsville High School Virginia Beach, VA September 2000 to June 2002
Advanced Studies High School Diploma
Skills
50 wpm (typing)
Bilingual (English and Tagalog)
Intermediate knowledge in MS Word, PowerPoint, Excel, and Access.
Internet proficient.
References
References available upon request