Retail Management and administrative support
Resume:
Leah Hurley
Catoosa, Oklahoma
OBJECTIVE: Seeking position in a managerial capacity with a company that promotes
career growth.
EXPERIENCE: 9/17/07-PRESENT, Bed Bath and Beyond, Tulsa, Ok. Dept. Manager
Responsibilities include
• Daily placement of freight deliveries
• Execution of daily calendar tasks
• Unparalleled customer service
• Compliance with Company directives concerning floor sets and lay-outs
• Assists with customer traffic flow during crucial business hours
• Bridal knowledge
• Beyond Store order assistance to customers
EXPERIENCE: 7/2005-6/2007, Wal-Mart Stores, Inc. Easton, Pa. Co-manager
Responsibilities include:
• Inventory control and maintenance
• Salesfloor presentation, to include basic and seasonal planogram sets
• Direct interaction with vendor partners for supplemental merchandise when needed
• Utilization of Company markdown program for elimination of out-dated or discontinued merchandise
• Exceeded sales and profit goals, by training assistant managers and instilling atmosphere of accountability
• Built “TEAM” of the highest caliber by recruiting top performers while maintaining store standards and expectations
• Oversaw 10-14 direct reports, and up to 450 indirect staff, covering three different shifts
• Ensured store compliance with all company policies and procedures
• Daily tours with assistant managers to recognize needs on salesfloor
• Delegation, execution and follow-up on daily notes
• Provides positive feedback on any concerns or questions
• Provide explanations for profit and loss statements each month
• Research 3-line claim listings for associate/customer accidents
• Payroll forecasting and shift generation for customer service scheduling process
• Monitoring of various reports that are crucial to inventory levels
• Coaching for improvement when necessary
• Ensured execution of company directives through e-mails, conference calls and Market team tours
3/1988-6/2005, Wal-Mart Stores, Inc. Houston, Tx. Assistant Manager
Responsibilities include:
• Overall maintenance and presentation of specific area of store(quarterly rotations)
• Backroom maintenance to assist in inventory flow
• Follow-up to ensure price changes and markdowns are done correctly
• Teaching and training “Wal-Mart” culture to new associates
• “TEAM” building, aides in accomplishing various tasks of proportionate size in timely manner
• Orchestrate monthly S.W.A.S. meetings with specific department managers (planning, sales, profit)
• Administer associate evaluations and coaching for improvement per company guidelines
EDUCATION: 6/1991, Lincoln College, Lincoln, Illinois Associate Arts Degree, Liberal Arts
8/1987, Ray College of Design, Chicago, Illinois Fashion Merchandising
5/1982, Lincoln High School, Lincoln, Illinois Diploma, General studies
REFERENCES:
Brian Sweitzer Wal-Mart Stores Inc. 713-***-****
Darrell Fernandez Self-employed 713-***-****
Mark Threlkeld Self-employed 281-***-****
Leah Hurley
950 Clearweater Circle
Catoosa, Oklahoma
OBJECTIVE: Seeking position in a managerial capacity with a company that promotes
career growth.
EXPERIENCE: 9/17/07-PRESENT, Bed Bath and Beyond, Tulsa, Ok. Dept. Manager
Responsibilities include
• Daily placement of freight deliveries
• Execution of daily calendar tasks
• Unparalleled customer service
• Compliance with Company directives concerning floor sets and lay-outs
• Assists with customer traffic flow during crucial business hours
• Bridal knowledge
• Beyond Store order assistance to customers
EXPERIENCE: 7/2005-6/2007, Wal-Mart Stores, Inc. Easton, Pa. Co-manager
Responsibilities include:
• Inventory control and maintenance
• Salesfloor presentation, to include basic and seasonal planogram sets
• Direct interaction with vendor partners for supplemental merchandise when needed
• Utilization of Company markdown program for elimination of out-dated or discontinued merchandise
• Exceeded sales and profit goals, by training assistant managers and instilling atmosphere of accountability
• Built “TEAM” of the highest caliber by recruiting top performers while maintaining store standards and expectations
• Oversaw 10-14 direct reports, and up to 450 indirect staff, covering three different shifts
• Ensured store compliance with all company policies and procedures
• Daily tours with assistant managers to recognize needs on salesfloor
• Delegation, execution and follow-up on daily notes
• Provides positive feedback on any concerns or questions
• Provide explanations for profit and loss statements each month
• Research 3-line claim listings for associate/customer accidents
• Payroll forecasting and shift generation for customer service scheduling process
• Monitoring of various reports that are crucial to inventory levels
• Coaching for improvement when necessary
• Ensured execution of company directives through e-mails, conference calls and Market team tours
3/1988-6/2005, Wal-Mart Stores, Inc. Houston, Tx. Assistant Manager
Responsibilities include:
• Overall maintenance and presentation of specific area of store(quarterly rotations)
• Backroom maintenance to assist in inventory flow
• Follow-up to ensure price changes and markdowns are done correctly
• Teaching and training “Wal-Mart” culture to new associates
• “TEAM” building, aides in accomplishing various tasks of proportionate size in timely manner
• Orchestrate monthly S.W.A.S. meetings with specific department managers (planning, sales, profit)
• Administer associate evaluations and coaching for improvement per company guidelines
EDUCATION: 6/1991, Lincoln College, Lincoln, Illinois Associate Arts Degree, Liberal Arts
8/1987, Ray College of Design, Chicago, Illinois Fashion Merchandising
5/1982, Lincoln High School, Lincoln, Illinois Diploma, General studies
REFERENCES:
Brian Sweitzer Wal-Mart Stores Inc. 713-***-****
Darrell Fernandez Self-employed 713-***-****
Mark Threlkeld Self-employed 281-***-****
Leah Hurley
950 Clearweater Circle
Catoosa, Oklahoma
OBJECTIVE: Seeking position in a managerial capacity with a company that promotes
career growth.
EXPERIENCE: 9/17/07-PRESENT, Bed Bath and Beyond, Tulsa, Ok. Dept. Manager
Responsibilities include
• Daily placement of freight deliveries
• Execution of daily calendar tasks
• Unparalleled customer service
• Compliance with Company directives concerning floor sets and lay-outs
• Assists with customer traffic flow during crucial business hours
• Bridal knowledge
• Beyond Store order assistance to customers
EXPERIENCE: 7/2005-6/2007, Wal-Mart Stores, Inc. Easton, Pa. Co-manager
Responsibilities include:
• Inventory control and maintenance
• Salesfloor presentation, to include basic and seasonal planogram sets
• Direct interaction with vendor partners for supplemental merchandise when needed
• Utilization of Company markdown program for elimination of out-dated or discontinued merchandise
• Exceeded sales and profit goals, by training assistant managers and instilling atmosphere of accountability
• Built “TEAM” of the highest caliber by recruiting top performers while maintaining store standards and expectations
• Oversaw 10-14 direct reports, and up to 450 indirect staff, covering three different shifts
• Ensured store compliance with all company policies and procedures
• Daily tours with assistant managers to recognize needs on salesfloor
• Delegation, execution and follow-up on daily notes
• Provides positive feedback on any concerns or questions
• Provide explanations for profit and loss statements each month
• Research 3-line claim listings for associate/customer accidents
• Payroll forecasting and shift generation for customer service scheduling process
• Monitoring of various reports that are crucial to inventory levels
• Coaching for improvement when necessary
• Ensured execution of company directives through e-mails, conference calls and Market team tours
3/1988-6/2005, Wal-Mart Stores, Inc. Houston, Tx. Assistant Manager
Responsibilities include:
• Overall maintenance and presentation of specific area of store(quarterly rotations)
• Backroom maintenance to assist in inventory flow
• Follow-up to ensure price changes and markdowns are done correctly
• Teaching and training “Wal-Mart” culture to new associates
• “TEAM” building, aides in accomplishing various tasks of proportionate size in timely manner
• Orchestrate monthly S.W.A.S. meetings with specific department managers (planning, sales, profit)
• Administer associate evaluations and coaching for improvement per company guidelines
EDUCATION: 6/1991, Lincoln College, Lincoln, Illinois Associate Arts Degree, Liberal Arts
8/1987, Ray College of Design, Chicago, Illinois Fashion Merchandising
5/1982, Lincoln High School, Lincoln, Illinois Diploma, General studies
REFERENCES:
Brian Sweitzer Wal-Mart Stores Inc. 713-***-****
Darrell Fernandez Self-employed 713-***-****
Mark Threlkeld Self-employed 281-***-****
Contact this candidate