Customer Service Manager
Resume:
Larry Turner
Mississauga ON L5N 1P6
*************@******.***
Objective
To work within a company/organization that I can utilize my skills and experience and passion for helping others
HIGHLIGHTS OF QUALIFICATIONS
• Graduate of a Community Service Worker Diploma program, with Honours
• Knowledge of MS Word, Excel, PowerPoint, Internet and e-mail
• Experience Working with diverse communities and persons with disabilities
• Excellent communication and customer service skills
• Non-violent Crisis Intervention Training ST Johns Ambulance CPR Level C
• Detail oriented and good organizational skills
• Works well under minimum supervision
• Able to multi-task and carry out duties with a high level of efficiency
• Bondable with a good driving abstract
• Management experience
Attention: Human Resource
EDUCATION
Community Service Worker Diploma with Honours, triOS College, Mississauga, ON 2010-2011
WORK HISTORY
Pressman, All Type Printing, Burlington, ON 2006-2009
Pressman, Canadian Printing Resource, Toronto, ON 2004-2006
Plant Manager, Litho-Web Associates, Etobicoke, ON 1978-2004
Volunteer AND PROFESSIONAL DEVELOPMENT
2011to 2012 Heartland Creditview Neighbourhood Centre. Office Manager, Proposal Writing, Lobbying, Outreach to seniors and Settlement work
2011 to present Distress Centre Peel call center answering phone lines
2011 to 2012… Secretary to Mississauga Seniors Council
1990-2006 Coached Baseball, House League, AA and AAA Baseball 1994-2004 Board Director Mississauga Baseball Association and Mississauga North Baseball
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