Customer Service Sales
Resume:
Karen Greiner
Lewisville, TX
*******@*****.***
July 31, 2012
Skills
• Strong Listening and Communication Skills
• Detailed Computer Proficiency
• Excellent B2B & B2C
• Excellent Organizational Skills
• Strong Voice Projection skills
• Excel Power Point Presentations, Creating new flyers, and marketing tools.
• Managing Existing Accounts
• Extensive knowledge of Office, Technology Facility, and Promotional supplies
• Highly Self Motivated, and dedicated to get maximum results
SUMMARY OF QUALIFICATION
Super customer service skills. Setting the appointment using creative ways to get past the gate-keeper. Building repoar, and engaging with the customer to find the true “Decision Maker” to win the new Business.
Adapt at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, to always achieve new business.
Proficient in Microsoft Office System, Excel Programs, Power Point. Type 50 wpm with complete accuracy. Verifying and scrubbing the lead.
Very responsible, loyal person, and dedicated to achieving my goals, along with team and company goals. Also extremely outgoing, and energetic.
Professional Experience
Business Development Associate - Sales
Staples Business Advantage: Coppell, TX
B2B Sales/Business Development Ass.
- B2B sales for companies averaging 10K-100K annual spend
- Cold calling on average of 20-30 accounts weekly. Consistently closing two-three new accounts per week.
- Scheduling at least 8-10 first appointments weekly. Creating new mailers to be sent out weekly. Goal 50
- Working in a Team oriented environment, also working in a protected territory.
Administrative Marketing - Personal Assistant
World Ventures: Frisco, TX
Assistant for Trainer/ Founder of the company: Husband & Wife
- Cold calling for their travel company
- Lead generation
- B2B direct selling, mainly over the phone
- Staying on top of all things, and thinking outside of the box. Multi-tasking, and being able to where many hats.
- Marketing campaigns, constant online research, maintaining contact data base.
Oct. 2009 - Current
Professional
Experience
Executive/Personal Assistant
Rodman Companies: Frisco, TX
Construction/Excavating Company 1600 Employees
- Coordinate and host successful Parties, creating invitations and promotional materials, booking venues. Detailed scheduling for C level Executives. In charge of all Executive Inter- Company meetings
- Oversee a wide variety of administrative functions: professional verbal and direct contact with clients and setting appointments. Prepare, edit, and notarize confidential letters and documents.
- Organize daily courier packages. Along with supporting all Executive-level projects and information-management processes.
Nov 2004 – 2006
Education
Sales & Administrative Business I & II
Collin County College Frisco, TX
Associates Degree
ICC Community College, Peoria, IL
2004 - 2005
2002 - 2004
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