VIKRAM JADHAV

: a5e5ri@r.postjobfree.com

: +91-991*******

OBJECTIVE:

To work on a creative and challenging assignment, to enhance my skills and knowledge to contribute to the development of the organization associated with to the best of my ability.

PROFESSIONAL SUMMARY:

3.6+years of experience in Banking, Corporate Accounting Group, F & A and Customer Support through Voice and Data Process.

2 years of Experience in Insurance Domain as Financial Advisor.

Fair knowledge of SAP.

Skilled in using customized package such as SAP/AIMS.

Proficient in MS Office such as MS Word, MS Excel, MS Power Point.

Professional Profile:

• Process Executive

Tata Consultancy Services, Bangalore. 09/2010 – 05/2011

1. One of the leading Global Investment Bank - Legal Process Outsourcing :

Responsibilities involved, working within Bank’s Legal Risk Operations under the legal department to process the legal departmental invoices in the AIMS system and then routing them to the right approvers to get them paid through SAP.

Reviewing the invoice copies provided by the vendor.

Setting up the matter and updating the Timekeepers related to the invoice.

Over viewing the approval structure of the invoices based on Cost Centre.

Processing of legal invoices in the system.

Interacting with internal teams & vendors, resolving their queries.

Following up with approvers to get the invoices approved within time limits.

Performing the quality check for the invoices which have been approved by the approvers, before signing off the invoice for payment.

Uploading the invoices into the SAP system for paying off which have been approved.

Monitoring the payment process for the invoices which have been uploaded in the SAP system.

• Senior Process Executive

Infosys BPO., Bangalore. 06/2007 – 08/2010

2. Corporate Accounting Group: Handling P2P for Infosys Mexico

Confirming the receipt of goods and services from the user department.

Passing the accounting entries in SAP.

Confirming the Bank details of the Vendor for the accurate payment.

Making Credit Card Payment.

Expediting the payment on time.

Reconciliation of accounts to reflect the same balance both in the co., as well as vendor records.

Ensure proper accounting and controls are performed for processing the above activity in compliance with documented policies and procedures.

Supervising Timeliness of Vendor Payments and Ageing analysis.

Responsible for negotiating past due accounts, working on holds report for the resolution.

Resolving Pre and Post payment queries related to invoices through e-mail & phone.

3. One of the largest UK Telecom Company – Order Management (Tariffs &

Billing enquiries)

Dealing through voice and emails, relating to complaints or billing queries, provision of line and refunding in case of inconvenience to our valued customers.

Ensuring the quality in the response or services to customers.

Executing transactions as per prescribed guidelines and timelines such as verifying documents, processing bills, analysis of data.

Delivering client’s objectives and completing various projects on expected lines.

Handling complaints in more professional manner and providing resolution.

Timely usage of applications and review for client satisfaction.

Ensuring the SLA is met in productivity & quality.

Working under different campaigns to clear backlogs whenever needed & Showing flexibility in changing roles accordingly.

An effective communicator with excellent relationship management skills.

• Financial Advisor 05/2005 - 03/2007 MetLife Insurance Pvt. Ltd., Hubli

Marketing Insurance

Interacting with customer’s directly

PERSONAL PROFILE:

Academic Record:

BBA - Karnataka University, Dharwad

PUC - Department of Pre University Education, Bangalore

SSLC - Karnataka Secondary Education Examination Board, Bangalore

Personal Data:

Date of birth : 10th November, 1981

Father’s Name : Shivaji Jadhav

Marital Status : Unmarried

Sex : Male

Nationality : Indian

Languages Known : English, Hindi, Marathi and Kannada

Passport No. : A8720971

Present Address : C/o A. GopalReddy

Near Patalamma Temple,

Doddathogur,

Electronics City,

Bangalore - 560100.

Permanent Address : C/o Shivaji Y. Jadhav

Sri Renuka Building,

1st Mian, 3rd Cross,

Rajatgiri,

Dharwad - 580004

Karnataka

DECLARATION:

The above information is true to any knowledge and conscience.

Place:

Date: VIKRAM JADHAV

Contact this candidate