Sr. Business Analyst / Project Manager

SUMMARY:

Working as a Senior Practice Consultant, with more than 17 years of progressive IT experience, backed with PMP, EMCPA & Oracle 9i certification. Rich experience in Client Requirements Gathering, Project Documentation, Resource Allocation, Implementation and User Acceptance Testing in domains like Enterprise Contract Management, Legal, Mortgage, Real Estate, Outdoor Media, Performance Management (Compensation / Incentive) based on ‘Onsite client – Offshore development’ modeled projects spanning across geographical area such as USA, UK, Canada, Germany and India.

CERTIFICATIONS:

• Project Management Professional (PMP from PMI since July 2006)

• Oracle Certified Professional 9i Database Administrator (OCP9i since Oct 2003).

• EMC Proven Professional – Content Management Foundations EMCPA

• MCITP: Business Intelligence Developer 2008

• MCITP: SharePoint Administrator 2010

• Brainbench certified Job Role - IT Business Analyst.

• Brainbench certified Job Role - IT Manager.

• Brainbench certified Job Role - Project Manager.

• Brainbench certified Job Role - Software Tester.

EDUCATION:

• MBA (Systems) - Mumbai, India (2 years full time program completed in 1999)

• Bachelor of Engineering - Mumbai, India (4 years full time program completed in 1992)

ACHIEVEMENTS:

• Recognition for excellent Technical support in Design and development of e-IDF system

• Jointly recognized by AMD (client) and HCL America (employer) for outstanding support to client account.

• White belt certification recognition in understanding of the product and business process

• Recognized for successfully implementing ECM at one of the top pharmaceutical companies in US.

IT SKILLS:

• Productivity packages: Office suite 2003 / 2007 / 2010

• Databases & Tools: Oracle 9i / 10g, SQL Server 2000 / 2005, MySQL, Toad, SQL Management studio, Aqua Studio

• Tools: MS Visio, MS Project, BIDS

• ECM products: Upside, Emptoris, Selectica, SharePoint, Documentum

• UI Tools: Adobe Photoshop, Dreamweaver, Flash, InfoPath

• Programming languages: XML, XSLT, XPATH, HTML, CSS, PHP, Jscript, MDX

PROFESSIONAL EXPERIENCE:

EMC Corporation

Senior Consultant – ECM Practice

Specific responsibilities include:

• Represents EMC in a professional manner to customers, EMC Partners and other EMC personnel at all times. Trains customer personnel when authorized by TS management. Provides support and instruction to less experienced co-workers, through classroom training sessions or on-the-job mentoring. Acts as a mentor and assists or presents training development environments to peers, customers and other organizations. Acts as back up to project manager or to provide team technical leadership on specific implementations. Acts as project manager on less complex implementations.

• Supports and reports to engagement project manager while assigned to active customer engagements. Advises project manager on level of effort required to perform assigned implementations. Ensures that all project communication with the customer goes through the engagement project manager.

• Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures. Keeps Project Managers informed of activities, alerting of any issues promptly. Completes end-of-project reports. Seeks advice or assistance from TS management as required during difficult customer situations. Works in conjunction with EMC TS colleagues to ensure effective resolution of technical issues encountered during implementations. Provides knowledge transfer throughout and at the completion of assigned projects. Applies methodologies prudently on a project

• Leads project quality assurance activities, including performing technical QA reviews on components for a team and performing QA reviews of code documentation.

• Validates requirements, limited prototyping, and functionality design. Responsible for the creation of proposals that address current and evolving client requirements. Performs according to established safety standards. Reports unsafe situations and recommends improvements.

• Provides issue resolution (point of contact for technical questions). Leads code reviews, testing process and certification of software.

• Facilitates client and internal meetings, presents application architecture and design solutions. May supervise staff on project engagements. EMC Proven Professional Certification desired.

• Advise clients in evaluating and selection of best of the breed Enterprise Contract management solution that can streamline their processes, bring more efficiency in place of their legacy systems while maximizing ROI

• Successfully own different areas of projects including Business Analysis, Design, Development and Testing resulted in significantly keeping lower project implementation costs by meeting expectations with smaller the team size.

• Adopt and evolve solution accelerators to expedite ready-to-go implementation cycles.

HCL America

Business Analyst – IT Applications in AMD Law Department

Specific responsibilities include:

• Develop a good understanding of the project's requirements and document need for changes to requirements while communicating the impact of requirements changes.

• Lead project planning, scheduling, monitoring and reporting activities for the successful delivery of assigned projects within Law Department e.g. diCarta (Emptoris), electronic Invention Disclosure Form, Immigration Tracker, IP Master, etc.

• Implemented and established project change management processes in Legal department to ensure appropriate escalation of new requirements

• Work with the IT Manager and team leads to plan, direct, and manage the allocation of all project team resources

• Facilitate status review meetings among core and extended project team members including external contractors and offshore resources.

• Gained confidence within the legal department, due to my integrity and unparalleled knowledge of systems, to lead design, manage, and administer SharePoint sites for the Law Department.

Subex Technologies, Inc

Business Analyst

Specific responsibilities include:

• Review pain points of the existing reporting systems and recommend new system based on the new processes resulting in Enterprise wide streamlined process.

• Integration and data pull from different heterogeneous systems for consolidated reporting cut report generation cycle from weeks to few hours.

• Ability to generate personalized dashboard for each departments with on-demand calculation of WAE (exception criteria at AE, BR and SY level) for SRCS program.

• Streamlining the defects and enhancement request via custom tracking system for post production support for off-shore team.

XLDynamics India Pvt Ltd.

Business Analyst – Mortgage Domain

Specific responsibilities include:

• Strong communication skills gave me opportunity to lead BA team to interact with client for Business Requirement gathering and documentation.

• Implementation and testing of Automated Underwriting System (AUS) upgrade, Loan Prospector (LP), using test cases.

• Implementation and testing of Credit Interfaces for Credit Reporting agencies like CREDCO, Informative Research and Landsafe.

• Work with system support team to resolve and improve batch update of migration process.

• Writing Test Plans for functional testing and walkthrough with stake holders for UAT/Sign-off.

Synygy India Pvt Ltd

Consultant – Performance Management, Pharma and Investment Banking Domain

Specific responsibilities include:

• Working as a member of a customer-focused team to design and implement Enterprise Incentive Management (EIM) solutions, communicate with clients and co-workers, and manage production processes.

• Designing and implementing projects

- Attending and participating in HLD and CLD and implementation.

- Using Synygy’s EIM software to set up data repositories, plan calculation rules, report templates, and plan management processes.

- Designing report templates and write Excel macros.

• Communicating with clients and co-workers

- Interacting professionally with clients to analyze and solve data validation and process issues both on the phone and through Video Conference meetings.

- Writing project documentation, meeting notes, and memos.

- Alert all team members to problems and potential solutions.

- Using Microsoft Project to create project plans and track progress.

- Working with Product Management Team to advise them on project team needs and technical requirements.

- Providing Mentoring to Mentee and guiding them for a successful career in the company.

• Managing production processes

- Managing the creation of on-going deliverables (from processing data tapes to creating client outputs).

- Using Excel, Word, the Synygy Compensation, and other software tools to fulfill client requests for information.

- Creating and maintain documentation of processing procedures.

- Using Microsoft Outlook to manage “to do” lists and meet deadlines.

Alban Communications (I) Pvt. Ltd. Mumbai, India

Business Analyst / Data Analyst

Specific responsibilities include:

• Coordinate with teams from multiple business units, including Alban UK and Alban India to capture requirements and managing User Interface Design (UID) using wire frame and HTML mockups along with stealth documentation.

• Managing joint application development (JAD), benchmarking, capacity planning, project and resource management, cross-functional team training.

• Lead first of its kind GIS application in Media campaign planning and quantifying the effectiveness.

• Managing the development of a new data management system that allows media planners, Ad agencies and media clients to have faster access to information with GIS modules.

• Initiating and building an advanced multimedia presentation team to enhance the corporate image of the company.

• Managing all aspects of outsourcing including screening of vendors and allotment of contract.

Brains Mumbai, India

Technical Marketing Executive

Specific responsibilities include:

• Re-engineering the information technology section, improving communication and providing a structure for a previously informal structure.

• Coordinate training for new technology upgrades.

• Working with Visual Designers and Information Designers to bring the navigational structure to life within web sites and determine the appropriate level of interactivity/technology required for site content, audiences and browsers as per requirements of client.

IBS, Mumbai, India

Programmer

Specific responsibilities include:

• Using UML design to get OOAD architecture for Java based application.

• Increasing the productivity by making converting the legacy foxpro application to Java and Oracle based environment.

• Interacting with clients to get their requirements to be converted into fully functional software.

Homoeopathy India Foundation, Mumbai, India

Web Designer

Specific responsibilities include:

• Adding new flavor to web sites using Macromedia Flash, Dreamweaver and Adobe Photoshop.

M.P.Bhatt & Sons, Mumbai, India

Project Manager

Specific responsibilities include:

• Coordinating and supervising material management, labor management and resource planning.

• Using Information technology to enable process improvements and increase efficiency by developing Accounting, Billing and Quotation packages using FoxPro and Visual Basic.

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