Administrative Assistant Customer Service

Administrative Assistant

Objective: A progressive position that will make optimum use of my extensive legal, business, and customer service background.

Skills

• Solid skills in Microsoft Word, Word Perfect, Excel, PowerPoint, and Outlook with some knowledge in MS Access

• Proven excellent written and oral communication skills, problem resolution abilities and ability to maintain high level of confidentiality

• Working knowledge of oil and gas leases, domestic, criminal, real estate and probate law

• Good communication, interpersonal skills, and client focus

• Exceptional organizational skills with the ability to prioritize, multi-task, and meet deadlines

• Willingness and ability to learn and take on more complex tasks

• Takes responsibility for completing tasks with minimal supervision

• Able to work multiple tasks simultaneously and manage one’s own time

• Highly effective team player with a positive attitude

Professional Experience

Williams Law Office, Booneville, AR– Legal Administrative Assistant 2005-2012

• Responsible for scheduling of all appointments, meetings, depositions, court hearings and travel arrangements

• Serve as primary point of contact for and liaison between City Government officials and attorneys.

• Maintain all financial records, including client billing, inventory and office expenses

• Draft and Preparation of all pleadings, discovery and client correspondence

• Communicate professionally & effectively with clients, attorneys, case coordinators,clerks,judges, and City Officials

• Organize and upkeep of all case files

• Provide administrative support for a three attorney law firm

• Screen telephone calls, greet visitors, and relay messages to appropriate parties.

• Provide clerical assistance, including filing, copying, pick up and distribution of mail, delivery of messages, etc.

• Office support (business machines maintenance and scheduling, floor planning, office moves, ordering of supplies and services, shipping/receiving mail and parcels, filing)

Dust & Sons, Incorporated, Booneville, AR Administrative Assistant 2006-2011

• Provide clerical assistance, including filing, copying, distribution of mail, delivery of messages, etc.

• Maintain supervisor's calendar, periodically schedule appointments

• Produce business correspondence, reports, forms and related materials

• Compile and compute data for routine business reports

• Maintain office supplies and inventory

• Maintain files and records

• Maintain time and material reports and related record keeping

Education

Arkansas Tech University

• 96 hours college credit with emphasis in Criminal Justice and Sociology

References

• John R. Williams, City Attorney, Booneville, AR 72927, 479-***-****

• Roger P. Dust, President Dust & Sons, Inc., Booneville, AR 72927, 479-***-****

• Michael Wyrick, Booneville Airport Commissioner, Booneville, AR 72927, 479-***-****

• Patricia Welch Siddons, Booneville, AR 72927, 479-***-****

• Dequita Frost, Angleton, TX 77515, 979-***-****

Contact this candidate