Legal Secretary, Administrative Assistant, Executive Assistant

Lisa Pappas

** ***** ******

Leicester, MA ****4

508-***-**** (home) 508-***-**** (cell)

E-mail: a3u7ww@r.postjobfree.com

Objective: Apply my skills to a full time position in a professional legal or executive office setting.

Education:

Salter College West Boylston, MA

Associate’s Degree in Science: Legal Office Administration GPA 4.0

• Member of Student Government Association

York County Community College Wells, ME

Associate’s Degree in Arts: Liberal Arts GPA 4.0

• Writing Tutor

Qualifications:

• Typing speed 80 gwam

• Data entry speed of 9254 kph

• Computer Skills: Microsoft Word, Excel, PowerPoint, Access, Outlook

• Knowledge of legal terminology and transcription

• Excellent written and oral communication skills

Externship:

2010 Gould & Ettenberg, P.C. Worcester, MA

Legal Secretary

• Answering phones, transferring calls to attorneys and voicemail, scanning cases with DocStar, billing time with Clients’ Profiles Financial Lite, typing motions, faxing, sorting mail, organizing client case files, summarizing reports in case files, discovering unused evidence, accompanying an attorney to court for pretrial motions, continuances, a dismissal, and plead outs, attending client meetings, copying, printing daily conference room schedules, e-mailing attorneys, and other general office duties

Work Experience:

2010 Keith T. Higgins Law Office Worcester, MA

Legal Secretary

• Transcribing letters, forms, and motions, faxing, copying, mailing, maintaining confidential case files, tracking billable time, updating client case files, bank deposits, maintain office supplies, other general office duties

2007-2008 Diamond Chevrolet Worcester, MA

General Office Clerk

• Separating, scanning and copying repair orders and accounting copies, faxing payment requests and making collection calls, finalizing technicians’ time flags, performing inventory schedules, writing and sending recall notices, notifying clients of parts arrivals, filing completed service orders

2004 Pine Brook Country Club Weston, MA

Secretary/Receptionist

• Assisting members, charging accounts, answering and transferring phone

calls, scheduling lessons, assisting in both the tennis and golf pro shops

2003 Lighthouse Depot Kennebunk, ME

Customer Service Representative/Call Center Representative

• Answering customers’ calls, questions, and problems about catalog items, shipping, and returning merchandise, data entry duties, writing letters to customers, making cold calls for catalog subscriptions

2000-2002 Peare’s Trucking Sanford, ME

Secretary/Receptionist/Bookkeeper

• Answering phones, meeting clients, scheduling jobs, light A/P and A/R, light payroll

Volunteer Work:

Disabled American Veterans Auxiliary Sanford, ME

• Held positions all officer positions, organized and managed all aspects of yearly fundraisers, meeting with Disabled American Veteran officials and turning over fundraiser monies, running weekly meetings, recording, typing, and distributing meeting notes, balancing chapter accounts, paying chapter obligations, making travel arrangements

References Upon Request

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