Quality Assurance Ms Office

Timothy LeCroy

Professional Summary

Senior Technical Writer/Communicator with over nine years of experience creating, reviewing, documenting, editing and revising technical and operational processes and procedures for both non-technical and technical support staff. Experience has included developing, modifying and updating installation, operations, service, bulletins, articles and marketing material technical documents in conjunction with engineering department, training personnel, marketing department, purchasing department and product managers. Documentation subjects include; procedures, mechanical equipment, components, protocols, operating procedures and research. Technologies used include MS Office (primarily Word), Adobe Captivate, Adobe In-Design, Adobe Acrobat and Photoshop, Adobe Illustrator, Framemaker, Pilgrim and CinCom, SharePoint, OSHA

Technical Experience

• Technical user manuals Adobe Captive Interviewing SME’s

• Resource materials in Adobe In-Design requirement gathering

• Installation guides Adobe Acrobat publication management

• Service manuals Illustrator editing

• Troubleshooting guides Framermaker formatting

• Department protocols Pilgrim Training manuals

• On-line Training Modules CinCom Researching

• Reverse Engineering From RSLogix to Word Documents

• OSHA certified

Professional Experience

Malisko Engineering, Inc. 11/11-Present

Technical Writing Consultant

• Completion of User Requirement Specifications

• Team Member responsible for collecting information in order to complete design documents

• Reverse engineering of programming to documentation

• Formatting documentation

Wal-Mart (Mastech) 8/11-10/11

Technical Writing Consultant

• Interviewing Subject Matter Experts (SME)

• Responsible for writing, editing, updating documentation, process flows, and user documentation

• Utilized MS Office Suite to revise the procedures, processes and standards

• Collaborating with engineers

G4S Security Solutions 3/11-8/11

Lead Security Officer

• Completion of Shift Roster and Shift Reviews

• Training of New Security Officers

• Ensuring Incident Reports are written

• Notifications of the chain of command

• Covering shift when personnel call off/and/or do not report to work

• Conducting Pass On briefing and updating Pass On Log as required

• Advise the Shift Supervisor or Manager as needed concerning safe and secure operation of the facility

804 Technologies 12/10-1/11

First Article Inspector

• Member of the Quality Assurance team at Seyer Industries

• Responsible for the review of drawings, purchase orders, product certifications, contracts and other documents pertaining to the production of equipment and parts for the defense industry

• Ensure information is correct, properly certified and complete

Aerotek 04/10-8/10

Malisko Engineering Inc.

Technical Writing Consultant

• Team Member responsible for collecting information in order to complete design documents

• Completion of procedural documentation, as directed by supervisors.

llinois Tool Works Building Components Group 09/09 – 03/11

Technical Writing Consultant

• Responsible for writing, editing, updating documentation for a newly acquired Cullen Manufacturing Company quality assurance manual including operation, procedural and quality standards

• Utilized MS Office Suite to revise the quality assurance manual for the newly acquired Cullen Manufacturing Plant

• Collaborating with Engineers on the necessary documentation for the quality assurance manual

• Creation of specification tables, illustrations and procedures to follow to ensure a quality product will be manufactured

Technical Environment: MS Word

GKN Aerospace 06/08 – 01/09

Technical Writer/Documentation Specialist

• Worked as a technical writer/documentation specialist that was responsible for writing, editing, updating documentation and the completion of first article inspection technical documents, non-conformance reports, verification of IPB’s and other technical documentation that relates to the assembly of the F-18 and F-22 aircraft assemblies while working closely with subject matter experts, MRB/Manufacturing/Production Engineers

• Interviewed SME including manufacturing and production engineers to research the function and assembly of aircraft wings

• Utilized Adobe Acrobat to produce and update online documents

• Utilized Pilgrim to research documentation to develop Resident Operating Sheets

• Utilized MS Office Suite to include word, excel and PhotoEditor

Technical Environment: MS Windows, MS Office, Adobe In-Design, Adobe Captivate, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Pilgrim, CinCom and ROUT (Internal GKN program for Resident Operating Sheets/work orders)

Aerospace Filtration Systems 04/08 – 06/08

Technical Writing Consultant

• Worked as technical writer that was responsible for researching, writing, editing, updating documentation of part numbers, associated drawings and information in developing method sheets for the assembly of air filtration systems for aircraft

• Developed method sheets by researching drawings, blueprints and other documentation

• Interviewed engineers, supervisors and production workers

• Utilized MS Word and Excel to create the method sheets

Technical Environment: MS Office Suite to include Word, Excel and PhotoEditor

Star Manufacturing 11/06 – 01/08

Technical Writer/Documentation Specialist

• Developed and generated technical documentation by writing, editing and formatting information including, but not limited to: equipment maintenance manuals, installation instructions and operation manuals

• Responsible for the creation of on-line and intranet training modules, including proofreading, editing and narration of the material

Technical Environment: Adobe Illustrator, Adobe Photoshop and MS Office

Alpine Engineered Products 11/05 – 10/06

Technical Writer/Documentation Specialist

• Developed and generated technical documentation by writing, editing and formatting information including, but not limited to equipment maintenance manuals, installation instructions and operation manuals

MiTek Industries 10/04 – 09/05

Documentation Specialist

• Generated technical documentation for machinery including; equipment operations and maintenance manuals, service bulletins, installation instructions, retrofit instructions, engineering and equipment related forms, brochures and engineering procedures

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