Secretary/reception

Kimberly A. Wiggins

***** ** ***** ******

Apt #*01

Miami, FL 33196

786-***-****

***********@*****.***

Experience

Tax Specialist

Junor Family Daycare, Jacksonville, FL 6 yrs

Prepare company and personal tax returns; and

Advise owner of new tax laws and changes.

Front Office Coordinator

Express Employment Professionals, Rolla, MO. 2 mos.

Perform basic secretary/receptionist duties to include answering a multi-line phone system, member intakes, administer member testing materials, disburse paychecks to members, and calendar appointments as needed.

Legal Assistant/ Bookkeeper

Law Office of Herman Guetersloh L.L.C., Rolla, MO 1yr. 8 mos.

Perform basic secretary/receptionist duties to include answering a multi-line phone system, client intakes and screening and calendaring;

Responsible for collections, accounts payable and receivable, payroll, reconciliations, deposits and all tax preparation documents and tax payments for the L.L.C.;

Open all criminal, personal injury, workers’ compensation, civil rights and litigation and employment files;

Perform full case summations and update clients of case status;

Research defendant and plaintiff background information through utilizing online services;

Request, organize and summarize certified medical and business records;

Coordinate with private investigators, prosecuting attorneys, independent attorneys and judges all over the state of Missouri for plea bargains, settlements and calendaring.

Issue subpoenas and coordinate service;

Prepare cases and attorney for depositions;

Video graphically record depositions;

Draft petitions to be filed in state and federal court;

Prepare novice to difficult court pleadings;

Document all interactions with clients and update attorney of status;

Maintain high level of security and confidentiality with federally protected information;

Update law library and periodicals;

Prepare and organize information for seminar materials;

Perform internal technical support for computer and server problems;

Train all new office employees in office policy and procedure and local state court rules and filing procedures.

Accountant

Express Employment Professionals, Rolla, MO. 4 mos.

Law Office of Herman Guetersloh, L.L.C., Rolla, MO.

Perform basic secretary/receptionist duties to include answering a multi-line phone system, client intakes and screening and calendaring;

Responsible for collections, accounts payable and receivable, payroll, reconciliations, deposits and all tax preparation documents and tax payments for the L.L.C.;

Open all criminal, personal injury, workers’ compensation, civil rights and litigation and employment files;

Perform full case summations and update clients of case status;

Research defendant and plaintiff background information through utilizing online services;

Request, organize and summarize certified medical and business records;

Coordinate with private investigators, prosecuting attorneys, independent attorneys and judges all over the state of Missouri for plea bargains, settlements and calendaring.

Issue subpoenas and coordinate service;

Prepare cases and attorney for depositions;

Video graphically record depositions;

Draft petitions to be filed in state and federal court;

Prepare novice to difficult court pleadings;

Document all interactions with clients and update attorney of status;

Maintain high level of security and confidentiality with federally protected information;

Update law library and periodicals;

Prepare and organize information for seminar materials;

Perform internal technical support for computer and server problems;

Train all new office employees in office policy and procedure and local state court rules and filing procedures.

Customer Service Specialist

Kohl’s Department Store, Burlington, WA. 4 mos.

Create a clean and organized environment to accommodate fast, friendly and more efficient customer service;

Maintain a steady cash flow to and from the cash office and floor;

Responsible for payouts and pay-ins, accounting for all money held within the main cash drawer throughout the shift;

Tag and price all stocked, including current, clearance, and out of stock items;

Inventory and track all RF units, printers, supervisor keys and two-way radios for all shifts; and

Grew to be proficient in the CRT database as well as online accounts payable.

Tax Specialist/Financial Adviser /Agent of the Federal Bank

H&R Block, Oak Harbor, WA. 1 yr. 8 mos.

Prepare and document confidential, federal information;

Collaborate with the Internal Revenue Service to achieve maximum benefits for clients;

Educate clients on available investment opportunities;

Identify clients’ tax needs and advised them of financially beneficial options;

Assess, compile and submit necessary loan documents for review from accredited banks;

Prioritize clients’ financial needs with both short and long-term goals;

Maintain friendly and professional contact with all clients throughout every stage of the tax preparation process; and

Display efficiency in word, excel and TPS programs.

Crew Leader Assistant

United States Census Bureau, Cape Girardeau, MO. 1 yr.

Supervise eight census crew members;

Train crew members on technique and policy and procedures of a federally mandated program;

Evaluate maps and planned out the most efficient routes for all crew members in the Ti-County area;

Prepare scheduling plans for all crew members and supervisors;

Collect and analyzed census information;

Coordinate with local law enforcement to obtain information from non-compliant citizens; and

Compile collected data into spreadsheets and submitted end results to a committee for review.

Volunteer

Case Worker/Loan officer/Financial Consultant

Navy and Marine Corps Relief Society

Naval Air Station, Whidbey Island, WA. 3 mo.

Evaluate clients’ urgent needs;

Prepare detailed financial budgets to assist service members and their families;

Outline achievable goals and solutions, insuring a stable home budget;

Counsel clients on financial planning and spending;

Propose short and long-term financial strategies;

Generate client profiles with detailed reports and summations;

Collaborate with fellow caseworkers to approve or decline requested assistance;

Issue government approved checks for assistance with the ability to endorse; and

Train incoming staff on policy and procedure.

Personal Trainer

Anytime Fitness, Rolla, MO 3 mo.

Naval Air Station Whidbey Island, WA 1 yr. 5 mos.

Naval Air Station Jacksonville and

Gold's Gym, Jacksonville, FL 2 yrs. 3 mos.

Specialize in assisting women with their weight loss goals by teaching them the importance of a balanced diet and exercise;

Design routines specific to the emotional needs of the woman;

Train domestic abuse victims to ensure a healthy recovery both physically and emotionally;

Maintain a positive and encouraging environment while developing close relationships with every individual;

Dedicating over 1000 hours to better the lives and health of women across the country.

Education

Maintaining teamwork in the office- American Association for Justice (seminar)- 2009

Macs in Law in trial- MILOFEST (seminar)- 2009

Implementing legal decisions in an uncertain economy (seminar)- 2008

Client intake, confidentiality and file management (seminar)- 2008 & 2009

Tax law and regulation- annual online updates- 2005-2009

Tax preparation and accounts receivable and payable- 2005

IRS income tax preparer certified- 2005

Overall, my diverse training and experience as a military spouse have proven to be ideal in adapting to any work environment. Almost all of my training has been on the job with little room for error. As a member of your team, I will exceed the standard and exercise all of the qualities you are searching for and more.

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