Holden, MA *****
Phone: 508-***-****
Cell: 774-***-****
E-mail: a28vt8@r.postjobfree.com
Martha C. Durkin, RPH
Summary of Qualifications
• A highly motivated and conscientious pharmacy professional with demonstrated retail pharmacy management and administrative strengths.
• Exceptional verbal, written, listening, problem solving and patient counseling skills.
• Extensive background in Drug utilization review, formulary management, dosing, knowledge of drug-drug/allergy interactions and human physiology.
Professional experience
March, 2010 – Present: Pharmacy Manager, Family Pharmacy, Ashburnham, MA and Winchendon, MA
• Experienced what it is like to work in a independent pharmacy
setting
• Worked to develop positive patient relationships by counseling our patients about proper use, side effects, possible adverse reactions, etc. regarding their prescriptions.
• Recommending OTC medications to patients and counseling them on proper use/ Checking interactions with other medications they are currently taking, both prescription and OTC.
• Communication with prescribers and/or other healthcare professionals regarding interactions, side effects, or possible alternative medications in an effort to provide effective and affordable patient therapy.
• Maintain proper pharmacy inventory control-handling orders, credits, budgets and billing.
• Provided ongoing training and education programs for existing and new staff.
• Initializing prior authorization process to insurance companies for uncovered medications or alternative therapy.
• Blister packed medications for patients in group homes and some private schools
April, 2004 – March, 2010: Staff Pharmacist-Big Y Supermarket, (Pharmacy) Spencer and Worcester, MA
• Dispense medication to patients in a pharmacy/supermarket setting
• In addition to the above duties, I was also able to do the tasks below:
• Meet with supervisors of other departments in the store to control the budget as a whole
• Continually trained all pharmacy personnel on a new pharmacy system obtained during my employment there (Etreby) and kept the staff notified and trained with updates to the system.
• Implement workflow in the pharmacy department by establishing “stations” for prescription processing
• Was given the ability to more easily establish good patient relationships and problem solve than in a chain pharmacy situation because patients were busy buying their groceries
June, 1987 – April, 2004: CVS Pharmacy Worcester and West Boylston, MA.
• Registered Pharmacist (Manager)
• Accountable for a large retail pharmacy (CVS) filling 2400+ prescriptions weekly
• Manage a staff of 3 pharmacists, 15 technicians and Pharmacy interns
• Inventory and formulary budget and control
• Provide patient education and consultation services
• Staff training and procedure and protocol development
• Developed professional relationships with area healthcare providers
Education 1981- 1986: University of Connecticut, Storrs, CT.
Bachelor of Science, Pharmacy
Graduating Magna Cum Laude
Lambda, Kappa, Sigma professional pharmacy fraternity
Ongoing continuing education programs
Additional Professional activities
Community outreach programs
Conducted an elderly program on the proper usage of medication, possible side effects, storage, etc. Including “Brownbag Program” presentation.
Children’s drug education program about “What a pharmacist does”, poison prevention, and consequences of illegal drug use.
Technical Skills
MS Office - Windows, Excel, Word, Access, Outlook, and Explorer
Retail Pharmacy business and inventory control applications, QS1, and Mckesson pharmacy system
Interests and activities
Aerobic Exercise and Personal Training
Knitting/Quilting
Bicycle riding
Piano Lessons
References
• Provided upon request