Customer Service Administrative Assistant
Resume:
Milaura Singletary
Austin, TX 78759
Professional
Objective: To obtain the challenging and responsible position of Administrative Assistant in which I will utilize my acquired skills, abilities, knowledge and bilingual abilities.
Summary of
Qualifications: Offering 22 years of experience in customer service environments, 12 years in the retail industry, 1 year in the proof operations department for a banking division, 4 years experience as a school secretary at the elementary level, 5 years in the Pflugerville administration office, as a Senior Associate for the Director and Department of Student Services.
School Secretary: (2000-2005)
Maintaining the school activity and operating budgets. Experience with purchase orders, payment vouchers, deposits, online ordering, travel advances and reimbursements, supplemental pay forms. Develop system for organizing and ordering supplies for the entire campus.
Experience in organizing special events for the campus.
Experience in problem solving with vendors, companies, parents and staff.
Experience in filing, copying, faxing, and scanning.
Experience in Microsoft word, Excel, Power Point, Quicken, File Maker Pro and ITTCS.
Able to handle stressful situations in the office.
Making and scheduling the principal appointments, preparation for meetings.
Senior Associate for the Director of Student Services (2005-Present)
Contact for outside agencies dealing with the Student Service department.
Handle the bilingual calls for our department.
Used as a translator when needed for our department and the Administration building.
I am the Migrant Contact person and Volunteer Coordinator that inputs and maintains the information in the Raptor and AppliTrack system.
Screening calls for the Director of Student Services.
Problem solving calls, dealing with confidential issues, complaints and assist parents with the student service program that pertains to their particular needs.
Managing and scheduling the Director’s appointments, travel arrangements, meetings, assist and preparation of special events.
Assisted in starting the new pilot satellite all day Pre kindergarten classroom to help families in need.
Maintaining several large budgets for Student Services, Social Work department, Health Service department, Dyslexia department, after school programs, budgets for federal Title funds and grants for the district.
Place orders for the Pre Kindergarten campuses for the district.
Place warehouse orders for all of my departments and summer programs.
Handle purchase orders, payment vouchers, online ordering, travel arrangements, advances and reimbursements, supplemental pay forms.
Register the Director, coordinators and teachers for workshops.
References: References upon request.
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