High School Customer Service

Cvs/ Pharmacy Long Beach, CA ****-****

Photo Tech./ Cashier- Customer service

Handle phone inquires and complaints

assist customer photo department with keeping track of photo orders

assisted customers with sales and information

prepared flyers and promotional materials for store sales

responsible for in-store inventory control

created seasonal window displays

Handle customer transactions thru computer software (Kodak- APEX machine & register)

I create labels for new products as well as NOP (not on planogram) items.

I am also in charge of stocking shelves

Employee of the month twice

Awarded certificate "Delighting customer" award

Cerritos College Norwalk, CA 2009-2009

Financial Aid- Office Clerk

Maintained student records using excel spreadsheet program

handle multiple phone lines

In charge of setting up interviews and keeping track of time schedules

Worked with real typewriter

Helped students fill out financial aid forms as well as enrolling of classes

Irlen Institute Long Beach, CA 2007-2009

Office Clerk

Maintained client records using excel spreadsheet program

Worked with many different computer software like- Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, and Microsoft Publisher.

Maintained and updated computer files daily and stored on USB, Disk, and CD periodically.

Formatted and created monthly overseas newsletter for company

Created color-coded filing system for increase office efficiency

Created tags, certificates,and mailing labels

Maintained a neat and clean office

Leadership, Honors, achievements and organizations:

Cerritos College/ City of Norwalk 2010

Locks of Love

Cerritos College Norwalk, CA 2010

Cerritos Spring Fashion Show

Member of The California Cosmetology Association, Inc.

for the year 2010- 2011

Cerritos College Norwalk, CA 2009

Summer Bridge Program Completion

Certificate

Lakewood High School Lakewood, CA 2007-2009

Completed AP (advanced placement) History Junior year in high school.

AP/ Honors English- Junior and Senior year of high school

Lakewood High School Lakewood, CA 2007-2008

President of the Fashion Club (Sophomore yr.)

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