Customer Service, Medical Records Clerk , Sales, Data Entry

Priscilla Richardson

*** ****** *** # ** *********, CA 94533 *************@*****.*** 707-***-****

CAREER OBJECTIVE

To obtain long-term employment with growth potential at a company where I can contribute my hard-working ability and my positive attitude.

HIGHLIGHTS OF QUALIFICATIONS

Capable of handling multiple responsibilities in a fast past environment Ambitious, motivated worker who learns new systems quickly

Able to take responsibility for implementing projects Hardworking and dedicated to professionalism

Heavy public contact; sincerely enjoy others Excellent telephone communication skills

SKILLS

Problem Solving Multi-line Phone Computer Programs Customer Service Data Entry

Copying Faxing Filing Cash Handling

WORK EXPERIENCE

Contra Costa Regional Medical Center, Martinez, CA Health Information Clerk 2005 to 2011

• Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.

• Compiled copy, sort, and filed records of office activities, business transactions, and other activities.

• Operated office machines, such as photocopiers, facsimile machines, and personal computers.

• Reviewed files, records, and other documents to obtain information to respond to requests.

• Protected the security of medical records to ensure that confidentially is maintained.

• Retrieved inmate’s medical records for supervisors, or other medical personnel.

• Release information to person or agencies according to regulations.

CCC Sheriff Office Detention Facility, Martinez, CA Electronic Correctional Medical Clerk 2010 to 2011

• Looked up and transferred inmate’s records, regarding information that is moved to the most current modules.

• Maintained and update filing, inventory, database systems, either manually or using a computer.

• Computer system used ScanAll Pro, MDF Scan Folder, CorEMR and JMS.

• Processed inmate’s admission or discharge documents.

Nissan of Fairfield, Fairfield, CA Cashier/Receptionist 2003 to 2004

• Answered all incoming calls on a multi-line phone, handled paperwork and positive interaction with individuals an all levels.

• Skilled in all aspects of processing correspondence, credit card authorization, cash handling, services and related duties.

• Trained other staff members to perform work activities, such as using computer application.

• Adept with technology by processing information using ADP, UNIX and Window.

Victoria’s Secret, Fairfield, CA Sales Representative 2002 to 2003

• Maintained a high level of customer satisfaction by offering dedication and personal client, contact which result in greater sales.

• Provided one-on-one assistant in the selection and purchase of merchandise that best met the client needs.

• Contributed to excellent customer service, greeting customers with a warm sincere greeting.

EDUCATION

Martinez Adult School Medical Terminology Martinez, CA

Armijo High School Diploma Fairfield, CA

Contact this candidate