Vicki Chase
Colorado Springs, CO 80919
*******@***.***
EXECUTIVE PROFILE
Over 15 years of quantifiable leadership, project management, sales, and management experience in the construction, industrial piping and mechanical plumbing, heating,
ventilating, air conditioning fields, including supervision, purchasing, estimating, project management and contract negotiations. Utilized consultative selling
techniques throughout complex and multiple-level sales processes. Consistently exceeded sales quota, developed interactive business relationships with
senior executives, created and implemented persuasive account strategies for a competitive marketplace, and effectively sold customized turn key mechanical projects
and planned service agreements for HVACR products and services. Seeking the opportunity to increase your bottom line results and financial strength, utilizing
extensive industry knowledge, sales and management talent.
CAREER ACHIEVEMENTS
Opened a branch in Colorado Springs, Colorado in 2009. Skillfully negotiating over one million in revenue with average margins in less than 12 months with little
support from the Denver Office.
Developed detailed proposals and presented recommendations to CEOs, CFOs, Business Owners and Facility Directors for successful contract negotiations, phased for present and future capital expenditures, including financial options for implementation.
Consistently meeting or exceeding monthly quota of $100,000.00 from 2000-2010.
Performed within the top 10% of Account Executives for over 25 years.
Researched and implemented HVAC innovations, reducing costs by 15-25%.
Successfully sold, coordinated and managed turn key mechanical installations, completing projects on time, in total compliance with clients and company standards.
Provided innovative, creative solutions to client financial, staffing, equipment and repair challenges resulting in loyal client retention.
EMPLOYMENT HISTORY
Account Executive - 2009 to 2012
Murphy Company, Colorado Springs, Colorado
Opened a new office for union mechanical contractor and developed marketing and sales strategy for new business development in the Colorado Springs, Colorado area during a downturning economy. Successfully negotiated and developed more than a million dollars every year with minimum support from the Denver Branch. Developed and implemented a range of marketing strategies to promote this unknown company in the appropriate markets to procure small projects and service work.
Generated new accounts and built annual revenues.
Established close client relationships, evaluated bidding trends and quantified perspective clients in specific areas.
Provided successful revenue generation when our offering was the higher in price in a "low bid wins market".
Consistantly maintained client service and satisfaction, and monitored performance.
Networked through various well established professional organizations (IFMA, BOMA. IREM, BOAC, ASHRAE) conducted trade shows, devised and implemented sales and marketing strategies, and maintained contractual agreements.
Provided guidance to managers helping them to successfully enter the government markets through 8A contacting and procure over 4.9 million in revenue in the government sector in 2011.
Proven performer with demonstrated ability to gain account loyalty and win preferential treatment for projects.
Account Executive - 2000 to 2009
York A Johnson Controls Company, Colorado Springs, CO
Service Sales for HVAC Industry. Providing Planned Service Agreements, service repair, retrofit replacements and turnkey design build projects for Schools, Governments, Industrial, Commercial, Mid-market, Data Centers and Non-profit Organizations in the Southern Colorado area.
Meeting or exceeding sales goals for 8 years. Delivering in excess of 1.5 - 2 million dollars every year.
Providing client recommendations for repair and replacement of HVAC equipment including chillers, boilers, air handlers and pumps.
Designing custom Planned Service Agreements to meet facilities specific levels of required maintenance for equipment and maintenance staffing.
Execution of projects from start to finish. Providing detailed project and equipment surveys, financial analysis and feasibility research. Progressing to design build and contract negotiation. Ending with execution on time, on budget and for the right margin.
Recently recognized as number one in the Northwest Region for Planned Service Agreement sales. In addition awarded a certificate of recognition for the most outstanding PSA contribution for the 3rd quarter.
Accurately estimating mechanical projects to create successful execution.
Promoted team work and accountability during York's acquisition by Johnson Controls Inc., increasing client and employee retention.
Sales Associate - 1995 to 1999
Tolin Mechanical, Denver, Colorado
Negotiated Service Maintenance and Facility Staffing contracts for HVAC System. Presented detailed professional sales presentations utilizing field surveys of the equipment and digital photos.
One of the top 10 sales associates every year.
Leadership in the development of a new client maintenance agreement base, providing in excess of a million dollars yearly in time and material repair tickets and retrofit work for other divisions.
Successfully sold two of the largest full service HVAC coverage agreements for maintenance and facility staffing in the Colorado Springs area.
Achieved 150 % of goal in 1999.
Project Manager/Commercial Sales - 1991 to 1995
Heating and Plumbing Engineers, Inc., Colorado Springs, CO
Sale for new and existing customers, encompassing offices, industrial manufacturing, warehouses, facilities, religious and non-profit organization for plumbing, heating, projects and HVAC service and repair agreements. Compiled information from on site surveys for accurate concise estimates. Presented quality engineered proposals with a knowledgeable explanation of equipment, warranties and scheduling concerns. Purchased equipment, supervised installations to assure quality control and customer satisfaction.
Maintained a substantial client base with consistent growth of new customers in excess of 25% every year for 5 years.
Success was achieved through attention to detail, team leadership and the drive for accountability to the client.
Margins for all projects for five years averaged 32% or greater.
Addition Relevant Experience
Managed the entire operation of a Small Plumbing Business for frequently absent owner. Responsible for residential and commercial plumbing estimates, purchasing, project management, accounts payable, accounts receivable, payroll, taxes, P&L Statements, job costing and total personnel responsibility.
EDUCATION
Business
Denver University, Denver Colorado
Credits in Business Administration, Drafting, Project Management, PC Computers, Windows Software, Excel, Microsoft Office, Project Estimator, QuickPen Estimating Tool, Spin Selling.
ORGANIZATIONS
Associate Member, International facility Managers Association, Pikes Peak Chapter 1991 to 2011. Past board member and currently co-chair for membership.
Building Owners and Managers Association (BOMA)
International Real Estate Manager (IREM)
ASHRAE -Currently serving as a Board Member
HONORS
Double Eagle Award for York International outstanding sales success in year 2003. Sales excellence award.
Top Ten recognition for Tolin Mechanical Sales Team 1998-2000
Certificate of recognition Johnson Controls Inc. June 2008 most outstanding contribution to Planned Service Agreements.
Northwest Regional recognition for fiscal year 2008 to date number one in Planned Service Agreements to date.
IFMA Associate of the Year award for 2010.