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Martinez, CA, 94553
... in Information Systems Management from University of San Francisco (USF) PMI Certified Project Manager RUP boot camp certification ITIL trained Professional Experience Telecare Corporation Oct 2008 – Present Application Manager - Manage IT staff and ...
- 2010 Mar 09
San Francisco, CA, 94133
... Developed and implemented processes in line with ITIL standards including escalation, operational metrics and reporting, controls for managing SLA/OLA’s, and Production Control/Change Management. Responsible for all IT communications interfacing ...
- 2009 Dec 20