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ITIL or Desk or Service or Em or IBM jobs in Ashburn, VA, 20149

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Service Desk Lead

Network Designs Inc.  –  Bailey's Crossroads, VA, 22041
... is currently seeking a Service Desk Lead to provide exceptional customer support and leadership within our IT department. This pivotal role involves phone and in-person support to users across a range of issues including email, directories, standard ... - May 07

Help Desk Technician I

Red River  –  Chantilly, VA, 20151
... activities, as well as growing and developing the organization’s perception with existing customers through exceptional customer service. There are several shifts available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. ... - May 07

Service Desk/NOC Specialist

AAC  –  Vienna, VA
... Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. ... - Apr 24

IT Service Level Manager

Dlh  –  Bethesda, MD, 20811
... ITIL, SCRUM, Agile). Monitor customer service awareness of the technical team staff, and survey the customer community both in person and via automated tools, i.e., ServiceNow, at large, to gauge their satisfaction with provided services. Develop ... - May 10

Help Desk Specialist

Robert Half  –  Alexandria, VA, 22350
... - Ensure compliance with service level agreements (SLA) by responding to and resolving service desk requests in a timely manner. - Escalate unresolved issues to the appropriate agents and follow up until resolution. - Proactively offer ... - Apr 25

Computer Specialist - Help Desk

Vista Global Solutions, LLC  –  Bethesda, MD, 20811
... Utilize government furnished equipment (GFE) to support Incident, Problem and Request Management processes leveraging the ITIL service framework and best business practices. Technical support includes answering telephones, email, virtual support ... - May 03

Core Crew (Front Desk & Sales) - Mosaic, VA

[solidcore]  –  Kings Park West, VA, 22032
[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk ... including class packages, apparel, and promotions Be of service to our clients by being aware of studio issues, events, ... - May 04

Support Desk Technician

SYSARC INCC  –  Rockville, MD, 20852
Job Description Support Desk/NOC Technician We are a fast-growing Managed Service Provider in the DC area looking for experienced Support Desk Technicians to join our team. We are a small company with a diverse staff, a unique culture promoting ... - Apr 11

Front Desk Agent

Marriott  –  Tysons, VA, 22102
... anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain ... - May 02

IT Service Desk Manager

Network Designs Inc.  –  Alexandria, VA, 22350
Job Description Job Description: The Service Desk Manager is integral to the operations of the EOIR, ensuring outstanding customer support through effective service desk management. This role requires a person with advanced knowledge and experience ... - Apr 27
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