| Resume alert | Resumes 1 - 10 of 559 |
IT Support
Arlington, VA
... Provide oversight of IT support vendors while also receiving helpdesk calls and resolve questions and troubleshoot issues. Maintain IT documentation procedures, standards, best practices, and installations. Assist with AMEX and check payments to IT ... - May 02
... Provide oversight of IT support vendors while also receiving helpdesk calls and resolve questions and troubleshoot issues. Maintain IT documentation procedures, standards, best practices, and installations. Assist with AMEX and check payments to IT ... - May 02
Help Desk Information Technology
Beltsville, MD
... Helpdesk Analyst, Quality Software Services Inc. 11/2015 - 1/2016 Served as second-level support for an EIDM project, answering phone or email support requests. Performed troubleshooting and analysis according to established procedures/scripts ... - Apr 30
... Helpdesk Analyst, Quality Software Services Inc. 11/2015 - 1/2016 Served as second-level support for an EIDM project, answering phone or email support requests. Performed troubleshooting and analysis according to established procedures/scripts ... - Apr 30
Service Desk Lead
Bethesda, MD
Alfred Lott II 301-***-**** ad5b14@r.postjobfree.com Silver Spring, MD 20904 LinkedIn Service Desk Lead HelpDesk Support – Desktop Engineering - User Account Management Technically astute Service Desk Lead with a track record of optimizing IT ... - Apr 28
Alfred Lott II 301-***-**** ad5b14@r.postjobfree.com Silver Spring, MD 20904 LinkedIn Service Desk Lead HelpDesk Support – Desktop Engineering - User Account Management Technically astute Service Desk Lead with a track record of optimizing IT ... - Apr 28
Business Systems Analyst
Washington, DC
... EXPERIENCE May 2021 – Present Octo Consulting Group Customer Support Analyst GSA (General Service Administration) Working on the GSA EOSS-BP contract as a Helpdesk Analyst to support GSA, Commercial Vendors and other government agencies. ... - Apr 23
... EXPERIENCE May 2021 – Present Octo Consulting Group Customer Support Analyst GSA (General Service Administration) Working on the GSA EOSS-BP contract as a Helpdesk Analyst to support GSA, Commercial Vendors and other government agencies. ... - Apr 23
Security Clearance Specialist
Upper Marlboro, MD
... • Initiated purchase request in the office automated procurement system ProReq • Provided Helpdesk support and managed webcasting and IT network support set-up. • Served as the telecommunications coordinator, ensure phone and computer systems are ... - Apr 22
... • Initiated purchase request in the office automated procurement system ProReq • Provided Helpdesk support and managed webcasting and IT network support set-up. • Served as the telecommunications coordinator, ensure phone and computer systems are ... - Apr 22
Federal Systems Analyst
Arlington, VA
... Helpdesk/Support desk/Production support operations. Strong critical thinking/problem-solving skills. Analyzed and collaborated with multiple teams to investigate and fix complex business/technical issues. Wits Solutions, Inc. June 2018 – August ... - Apr 20
... Helpdesk/Support desk/Production support operations. Strong critical thinking/problem-solving skills. Analyzed and collaborated with multiple teams to investigate and fix complex business/technical issues. Wits Solutions, Inc. June 2018 – August ... - Apr 20
Sql Server Data Center
Hanover, MD
... Provided network support, software development and related services in a Helpdesk setting. EDUCATION: Colorado Technical University. MS. Information Technology. Lagos State University. B.SC. Human Resources &Personnel Management. Professional ... - Apr 18
... Provided network support, software development and related services in a Helpdesk setting. EDUCATION: Colorado Technical University. MS. Information Technology. Lagos State University. B.SC. Human Resources &Personnel Management. Professional ... - Apr 18
Management System Executive Assistant
Washington, DC
... •Reactivated principals for users who have been inactive in the system for 30+ days once a helpdesk ticket was received. •Forwarded email to users regarding principal reactivation using a template email that was created. •Closed tickets once users ... - Apr 17
... •Reactivated principals for users who have been inactive in the system for 30+ days once a helpdesk ticket was received. •Forwarded email to users regarding principal reactivation using a template email that was created. •Closed tickets once users ... - Apr 17
Desktop Support Specialist
Hyattsville, MD
... LIBRARY OF CONGRESS December 2016- February2018 WASHINGTON, DC Helpdesk Specialist Diagnosed, troubleshot and resolved a wide range of software, hardware and network issues. Handled an average of 30 callers per day and prioritized and escalated ... - Apr 03
... LIBRARY OF CONGRESS December 2016- February2018 WASHINGTON, DC Helpdesk Specialist Diagnosed, troubleshot and resolved a wide range of software, hardware and network issues. Handled an average of 30 callers per day and prioritized and escalated ... - Apr 03
M A Lead Technical
Baltimore, MD
... Man Power - The College Board Helpdesk Analyst 07/06/2021 - Current Provide remote support for approximately 1700 users via Bomgar Log all incidents, update and close and via Service Now ticketing system Provision and rebuild MacOS for Jamf Reset ... - Apr 03
... Man Power - The College Board Helpdesk Analyst 07/06/2021 - Current Provide remote support for approximately 1700 users via Bomgar Log all incidents, update and close and via Service Now ticketing system Provision and rebuild MacOS for Jamf Reset ... - Apr 03