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The Woodlands, TX, 77382
... Developed and successfully implemented new menu system for helpdesk personnel. Provide 24X7 second level support for all AS/400 related applications. Responsible for the sizing, installation and population of model 270 test system. AMERICAN GENERAL ...
- 2012 Nov 06
Conroe, TX
... of procedures in the Project Management Office and help establish methodology Computer Lab Supervisor * Managed a 24/7 Helpdesk providing support for 13,000 students and 1,800 faculty/staff members * Designed, scheduled, and maintained 15 Computer ...
- 2012 Nov 05
Willis, TX
... • Trained over 20 junior and senior personnel in various areas, including network design, administration, troubleshooting, message origination, troubleshooting, helpdesk and security Network Administrator/ Help Desk Tech NSA Fort Meade, Maryland ...
- 2012 Oct 27