| Job alert | Jobs 61 - 70 of 34090 |
Help Desk Manager
ManTech
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Washington, DC
... of all activities in the help desk and present them to management for evaluation upon request + Create and manage work processes to boost productivity, enhance excellence in communication, and monitor the level of service delivery to determine ... - May 24
Help Desk Team Lead
Archimedes Global
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Washington, DC
Job Description Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. ... knowledge base articles and documentation to facilitate self-service and improve first call resolution rate Assist in ... - May 02
Service Desk Team
Red River
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Chantilly, VA
Position Summary: The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the 24x7 Service Operations Center, located in Chantilly, VA. In addition, the TL should be open, ... - May 20
Help Desk/End User Support Manager (DHA)
IT Concepts
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Falls Church, VA
... IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, applications, ... Vital to meeting this objective is meeting the IT Service Management (ITSM) Information Technology Information Library (ITIL ... - May 03
Application Service Desk Analyst SECRET CLEARANCE
Tesla Laboratories. Inc.
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Vienna, VA, 22180
... customer/user service, and in providing technical and end-user support for commercial application support, COTS, and/or proprietary applications software via multiple channels including email, chat, and phone Experience using a Help Desk ticketing ... - May 19
Help Desk Support Specialist
ManTech
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Washington, DC
... Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Support Specialist** to join our ... + Possess familiarity with the ICON Knowledge Base, ITIL processes, and service delivery, capturing and implementing changes ... - May 22
Tier I Service Desk Agent - TS/SCI
Dunhill Professional Search & Government Solutions
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Ravensworth, VA, 22161
... Minimum Qualifications: 0-2 years Personal Computer experience including customer support or Help Desk. 0-2 years of customer service or public relations experience. Experience with an incident tracking system (desirable). Ability to maintain ... - May 09
Help Desk Manager
Credence Management Solutions
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Rosslyn, VA, 22209
... of expert level technology operational support and guidance to staff and affiliates, both internationally and domestically.\ Is responsible for managing daily operations of the RPC Help Desk, guaranteeing timely and effective customer service. ... - May 16
Service Desk Team Lead
Red River
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Chantilly, VA
Position Summary: The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the 24x7 Service Operations Center, located in Chantilly, VA. In addition, the TL should be open, ... - May 16
Help Desk Specialist Secret clearance
General Dynamics Information Technology
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Arlington, VA, 22201
... capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT: Provide technical assistance to computer users. ... - May 26