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Resumes 21 - 30 of 1499 |
Bowie, MD
... desktop systems, copy and scan documents. Serve as the initial point of contact for resolution of helpdesk issues. Provide client support and technical issue resolution via telephone calls, E-Mail, instant messages and other electronic medium. ...
- Apr 02
Alexandria, VA
... · Provided basic end-user troubleshooting and desktop support. Education and Training University of Maryland Global Campus Adelphi, MD Master of Science in Cybersecurity Technology Expected in 12/2024 Relevant courses Vulnerability assessment. ...
- Apr 02
Falls Church, VA
... response procedures, reducing resolution time by 25% and costs by 10% •Assisted Desktop and Endpoint Teams with customer interactions •Monitored tickets to ensure support team met performance metrics •Provided incident escalation support and ...
- Apr 01
Capitol Heights, MD
... Senior Network Analyst 1997 - 2003 United States Postal Service Contracted to DigitalNet Government Solutions, LLC Provided Tier II support for the United States Postal Service, improving support for Blackberry, Exchange, and desktop operations ...
- Mar 26
Washington, DC
... service support activity to assist future problem resolution. Installed appropriate security patches to eliminate security vulnerabilities. Used Active Directory to automate settings and changes to end-user computers, drive mappings and desktop ...
- Mar 26
Hybla Valley, VA, 22306
... Service, OMM Agile, Scrum, TDD, Waterfall Selenium, Chatbot API ITIL processes, Incident Management, Jira Support, ... Maintained office environment to ensure all desktop systems were operational and running the latest Windows 10 updates and ...
- Mar 25
Fairfax, VA
... As part of our Digital Transformation initiative, we enhanced the Automated Desktop Underwriting web application by ... Network Analyst 06/2004 – 05/2005 Uniplus Consultants Inc., VA Customer Support Engineer 09/1999 – 08/2000 Furgo Geonics, ...
- Mar 21
Washington, DC
... Provided day-to-day technical support to employee’s desktop systems software and hardware. IT Freelancer Miscellaneous - McLean, VA February 2019 to August 2019 Supported several companies with maintenance of Data Centers, closets, and installation ...
- Mar 20
Oxon Hill, MD, 20745
... I was brought on to support the team and assist with the upgrading of the application. This consisted of taking operational ... •Installed and configured Tableau Desktop to connect to Hortonworks Hive Framework for analytics of locomotive bandwidth ...
- Mar 19
Alexandria, VA
... other Cisco Switches and Routers •Install, configure, upgrade and support Cisco (Nexus 9K 7K 5K 3K 2K) Datacenter Switches ... Staging and configuring new Dell desktop/laptops from old Windows NT/2000 to Windows 2000/ XP, setting up Navy-Marine ...
- Mar 18